The grounds are stunning. Simply beautiful. The staff is welcoming and super helpful. The young man at the front desk (who spoke perfect english) was so helpful. He found us a driver, and he communicated with a local spa to book us appointments. In every way, he was super professional. The restaurant has great food and service. The locals even come to eat here. 5 stars for this wonderful tranquill hotel.

Stayed in July 2025

The bathroom is a bit outdated and some parts of the building are very deteriorated.

The staff is very kind, we had a problem and they solved it immediately. The food is amazing, I recommend you to try as much as you can and also the sunday brunch. Amazing swimming pool and privacy.

Stayed in February 2025

Water pressure was very week and showering was difficult. It is an old building and perhaps water is at a premium here. But for the price of our stay, I expected more. Cuernavaca is not really a walkable city. Most accommodations are outside the city center and not really safe to walk. Uber is very reasonable, so that did not end up being a problem. But this hotel is not walkable to the center as some reviews indicated. It is a 10 minute cab ride.

The room was spacious and beautifully appointed. We had a king bed which was very comfortable. The courtyard and pool are very pretty. We did not go in, but it was lovely to see. The weekend buffet was very nice for a reasonable fee. The continental breakfast included with our room was adequate.

Stayed in January 2025

Oasis in the middle of Cuernavaca, friendly staff, Colonial ambience

Stayed in January 2025

The shower

Beautiful room and garden, friendly staff and great breakkfasts

Stayed in November 2024

Sound isolation was not great but it was still worth it.

It was a very beautiful hotel and comfortable

Stayed in October 2024

Was beautiful and charming and quiet

Stayed in September 2024

Beautiful Hacienda! We loved it. Very pleasant people as well.

Stayed in September 2024

In the room there were some cockroachs. As i know this is very normal in Cuernavaca.but before giving the room they should have been checking the room once more. Becsuse we started to day with checking cockroachs

La joyita seems like hidden place in Cuernavaca. Really I like the place.this this small hotel i think they have 6-7rooms max. If you dont wanna stay in the crowded place this hotel is really peacefull and nice. Price is good and very otantic room will be waiting for you

Stayed in June 2024

1. While our room was clean, beautifully decorated, and first class, the side table areas are not outfitted to handle charging devices. One of the bed side lamps had no outlet nearby and thus charging devices for the second person was not possible at the bed during the night, nor using the lamp that was provided. This really was not a problem but something that the hotel may want to correct in the future. Since the hotel is close to perfect why not shoot for perfect. 2. The pool was clean in the morning but as the day wore on it became quite filled with all the things nature can offer. As there are plenty of trees surrounding the pool, it is natural for some issues with cleanliness. My advice is to clean the pool in the morning and during the afternoon at least on weekends. A simple pool strainer to clean the top of the water line may take 15 minutes.

1. The staff was very happy and helpful 2. The Room was first rate. Room 7 was very quiet 3. The Sunday buffet breakfast was outstanding 4. The climate of the facility was very positive and relaxing 5. The staff worked to make our stay enjoyable 6. Firm king size bed 7. Very good air conditioner with remote control that worked all the time 8. Peaceful pool and garden area with lots of customer service at all times. If you have ever eaten at Cardinal in CDMX, the service is similar. 9. Internet speed in the room averaged 40-50. The speed averaged 20-35 in the garden and pool. This is very good internet in this city and at a small hotel. Never had a negative issue with our internet usage. This in itself makes this a very good choice in the area.

Stayed in March 2024

The room. The furniture was appalling! There was not a decent wardrobe; the curtains did not cover the windows, as they were shorter than the windows. There was not TELEVISION, a decent mirror, bedside tables in the bedroom. The bathroom furniture was too small and very old. The shower was too old, and there is much more we were sooooo disappointed about! Too expensive for was we got.

Members of staff were fantastic, always happy to help. The gardens were very nice.

Stayed in May 2023

Everything was great!

My husband and I stayed two nights at the La Joyita and it was a lovely stay. The rooms are spacious and the beds were comfortable. We opted to order breakfast from the menu beyond what was included with our stay and it was delicious. The sopes and enchiladas were delightful. There is a nice pool and food is served outside the rooms, which was a great touch. The hotel is about 17 min from the center, and it is walkable. However, Uber is also available and cost less than $4 per ride.

Stayed in July 2023

nothing

Room and patio

Stayed in May 2023

Excellent Service, beautiful place and very safe. The staff try to pleased you all the time. Very quiet, the best banana bread I have ever have.

Stayed in March 2023

a little bit out of town if you’re looking for something more walkable

nice pool, intimate property, amazing service and very relaxing

Stayed in February 2023

WARNING if you are looking for a place to relax, this place is a scam. It’s beautiful, but nothing works. They will give you a room where you can hear absolutely everything outside and they will SEAT people having breakfast literally outside of where you are sleeping. My husband and I were taking a shower and the people having breakfast outside could see inside and hear everything. Jacuzzi doesn’t work at all and when we tried to use the pool they were setting up for a party or whatever (noise, noise and more noise). It’s more like an event space than a hotel. We finally got fed up when they were blasting music on a Sunday at 9:40pm and decided to leave. Do not stay here if your intention is to have privacy and relax, there are better places in Cuernavaca.

Stayed in June 2025

Very personal and beautiful place!! The staff was very helpful and good spirited. I recommend everyone to book and enjoy!

Stayed in January 2025

The price is to high for what you get. Noisy at weekends, you cannot sleep through the morning, expensive for what you get.

The place is nice and the location is good

Stayed in March 2023

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023