Beds could be a little more comfortable and also have fridges in the smaller rooms

The staff was very friendly and accommodating

Stayed in August 2025

Everything was great 👍

Very clean and professional staff Love this place and definitely will be back

Stayed in April 2025

Staff was extremely kind

Stayed in February 2025

The staff at the front desk. Not friendly at all.

Location

Stayed in December 2024

N/A

It is close to the mall

Stayed in December 2024

The hotel is a bit old - but it is clean.

The garden and pool is just very beautiful. The workers are very friendly.

Stayed in October 2024

..

Pool jacuzzi..

Stayed in June 2024

AC a little noisy

Great food in the Restaurant and staff very attentive. Rooms clean and comfortable.

Stayed in July 2024

TONS OF MOSQUITOS

Stayed in June 2024

Room number is something different from other hotels, because, though there are only 2floors, room number was starting 4.

Location is really good and there is big shopping mall near the hotel and hotel itself is quiet and clean. Another good point is the garden inside the hotel and pool, and they provide comfortable atmosphere during the stay.

Stayed in March 2024

Very comfortable, good location, food and jacuzzi

Stayed in December 2023

The only down side was the view. We were unfortunate to get a room facing a field of dirt instead of the nice backyard with pool and a garden. They should really do something about it. And the light in the lobby, restaurant and corridors could be a bit warmer and more inviting.

I liked the location, nice swimming pool, fantastic traditional Mexican breakfast (attracting lots of locals as well, and that's always a good sign), friendly staff, comfortable bed. The 70s design gives it lots of charm. The room service is so thorough, that if you don't specify, they will change sheets and towels every day.

Stayed in December 2023

I like to dress casual and avoid working in places that have a dress code so when I am a client, I expect to dress how I want. Especially on vacation in a warm place I like to wear shorts, t shirt and flip flops. First morning there I went for breakfast which was not included and usually in hotels it should be included especially because the price was not low, and I was forced to go back to my room to put on shoes because I couldn't come in to the breakfast area in flip flops. I told the staff to put the breakfast expense on my room or I will pay with my phone (tap to pay option) and there was confusion between the staff when we were leaving because 4 people asked us to pay like we were gonna just leave without paying and there was some issue with their card machine so we just paid in cash to avoid the trouble and didn't come back the next morning. I felt uncomfortable with all this breakfast situation.

Nice hotel, has a small gym inside, outdoor pool and jaccuzzi, there is a shopping mall nearby. Unfortunately we didn't have free time to use any of this.

Stayed in November 2023

Food in the hotel

Location of the hotel! Great restaurants

Stayed in October 2023

The size and age of the gym equipment.

The grounds were beautiful. The pool was awesome.

Stayed in October 2023

Nothing

The staff was very friendly and attentive. The hotel is beautiful, open, and very family friendly.

Stayed in September 2023

Breakfast was good for me.

Stayed in July 2023

They don't have a bar. Hair dryer, too small.

Wonderful service, very nice facilities.

Stayed in July 2023

The one and only thing that could be better is to have a mini fridge in the room. Otherwise everything was perfect.

We did not eat at the hotel so I cannot rate the food. The hotel itself is beautiful, their cleanliness was impressive and their staff was amazing and extremely friendly as well as helpful to us when we had questions. They made it easy for us to convert our dollars to pesos for payment. Room was a good size and the bathroom was beautiful.

Stayed in February 2023

it is a bit old but we’ll kept

services and staff

Stayed in February 2023

Staff extremely friendly. Room was clean, quiet and comfortable with a nice shower that was hot and good pressure. Wifi was good. Didn't do breakfast, so can't comment. Was looking for something on my path... this is my other new spot! Perfect for my needs!

Stayed in December 2022

The attitude of one staff member of the front desk, she did not care about the guest, she was just saying excuses about the DIRT and HAIR floating in the JACUZZI, the WORST attitude of all, she must be removed if she does not change that. Might be the dirtiest experience I have ever had.

Everything was really good, accommodation, quiet place, green areas the best of the best, hospitality was on point.

Stayed in December 2022

The bathroom lighting failed, the hair dryer failed, that's bad... and the location of the electrical outputs was not nice.

Good location in a good avenue, really centric for moving in that area, with the shopping mall at the front of the site, everything worked perfectly, good staff and good atention. Good food, the pool service was good and also the breakfast buffet maybee a little crowded, but good service.

Stayed in September 2022

There was a problem with hot water in the room, after maintenance turned on the heaters it was resolved 20mins after. Also, pool water temperature was freezing, hard to stay in for a while, it was also not so clean on some corners. Jacuzzi is always busy (you have to reserve in advance) so there was no way to use it for one-day stay (hotel was not even crowded)

Location and staff were great!

Stayed in February 2025