The beach was unusable because of the glut of seaweed. Even though folks tried to clean up every morning, the sea just kept dumping more seaweed by the hour. We were told that there is some seaweed every year, but this year was really bad (comparable to a few years ago when there were mounds of seaweed all over the beach). Must be something to do with warmer waters.

Staff and the service were excellent. The rooms were very nice. Turtle nests on the beach were an unexpected bonus. One of the nests hatched while we were having dinner and we got to see small baby turtles take their first steps to the water. Just brilliant!

Stayed in August 2025

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As a solo traveler, I had the most perfect four day stay at Lula. The amenities, the room, the attention to details, the beautiful beach, and great restaurant made the stay unforgettable. I will definitely come back. Coffee station in the room and tea service at night were such a nice touch. Nice and quiet, with exceptionally good staff that was attentive and took care of the guests. Definitely recommend!

Stayed in August 2025

Location, service, staff

The staff is very attentive and friendly. Great hotel location away from major party places and noise, yet close enough to walk. Beautiful hotel surroundings and beach. We had an amazing aperol sunset hour at their spa rooftop. For our honeymoon the hotel did many small and kind gestures making us feel truly special and welcoming. Highly recomend to stay at Lula!

Stayed in July 2025

The pool is small and a bit hidden across the street

The room was very clean with all details you would expect from a high-end boutique hotel: enough towels, sun hat, coffee machine, box spring bed, good airco en wifi, and more. The biggest surprise was actually the restaurant and staff with really good food, better than next door, which was actually recommended...

Stayed in July 2025

Pricing in restaurant of Hotel and in Tulumbeach in general

location

Stayed in July 2025

All spa services/yoga classes etc were very expensive add ons so we were unable to fully experience what the hotel offers (same with the restaurant and bar). Also we visited in July and the seaweed was so terrible you couldn’t even swim in the sea. The hotel does not have a pool so we could not swim at all the week we were there (and staying on the beach we had been hoping to..!)

Beautiful location, large, comfortable rooms, very friendly staff (so helpful, quick to respond and communicative), amazing beach views. Beach was quiet, safe, stunning (must look amazing out of seaweed season!). Area felt safe with many restaurants nearby. Rooms kept very clean, filtered water, coffee etc replenished every day, biscuits and tea brought to room every evening which was a nice touch.

Stayed in July 2025

Loved everything!

Location, the staff, the yoga, and the beach club!

Stayed in May 2025

If you like the beach, stay away June-September. There is so much foul sea weed and you can’t even enjoy the beach

Beautiful location, clean, comfy, attentive staff

Stayed in July 2025

Excellent stay. The staff were truly exceptional and went out of their way to give us an amazing stay. They even delivered tea and desert to our room every night. Could not recommend highly enough!

Stayed in June 2025

Music in the lobby area

Location, price, offerings available

Stayed in May 2025

N/A

Loved everything about Lula, big shout out to the welcoming and friendly staff. Exceptional attention to detail, great food. I also appreciated the cleanliness of the room and complementary tea and baked goods 💖well kept property as well as very peaceful and relaxing vibes.

Stayed in June 2025

This isn't really about Lula, but the seaweed was a sad addition to the beach views (we knew it was the season). Expected bugs, recommend bringing legit bug spray during the rainy season. But truly, nothing about Lula disappointed.

Amazing in all ways. I debated nearby properties for a LONG time. Let me save you time-- book with Lula. Great rooms, great beach set up, attentive staff (but not intrusive!) the best views from the restaurant (unlike anywhere nearby), and close to whatever else you could want. Highly recommend tequila/mezcal tastings and taco Thursday at the La Zebra (sister hotel) next door as well. Also for us, the Jungle Suit at the back of the property was perfect and better than the beach bungalows. More private, close to the pool, quiet, and a 1 min walk across the road to the buzz of the beach.

Stayed in June 2025

None

Great location and very friendly and helpful staff. Lula Tulum allows you to experience living in a beach house, and we loved the outdoor gym on the beach.

Stayed in June 2025

Inconsistent service

Nice space for sunset yoga and fish tacos at the restaurant was very fresh and tasty.

Stayed in June 2025

The staff in the front doesn’t know you for much a small property. I asked to register for classes 3x and it was the same people and they kept asking me if I was staying there. They need better attention to detail. A complimentary class would be a nice suggestion. I asked for the 5 class pass and they said this was for “locals only” so I played double or triple what the locals pay. I don’t think that is fair. Restaurant is ridiculously expensive. Drinks and food cost a premium. For your 2x1 Aperol Spritz- they did not taste right- always flat. Went down the street and enjoyed one with bubbles- the way it is supposed to be. Pillows are not comfortable- too heavy. Otherwise room was very comfortable.

The property is furnished very well. The yoga studio has a beautiful view.

Stayed in June 2025

No complaints

Room was perfect. Had a pool right next to room 14. Clean. Air conditioning worked. Hot water. The place was great

Stayed in June 2025

Quiet and cozy hotel right next to the beach.

Stayed in June 2025

The prices are high for food and drinks but no higher than most places in Tulum.

Lula was simply delightful. From start to finish the staff were super nice and helpful. The location of the resort is perfect too, to access the strip of bar's and restaraunts.

Stayed in May 2025

Nothing

Amazing location, nice beach area, sport offers, outdoor gym, great food and staff.

Stayed in May 2025

Everything was great!

We absolutely loved this hotel! From the design and architecture, to the comfort of the room and the services, everything was excellent! The small touches like the beach bag and the mosquito repellant in the room made a big difference to me. Also, everyone working here was absolutely lovely. The beach is wonderful and quiet, sunbeds are always available and very comfortable with great beach service as well. The restaurant on the property is very good and breakfast is excellent! We’d come back to Mexico only to stay here again.

Stayed in May 2025

Nothing

The location was excellent and the beach fab near other restaurants and shops but away from the noisier part of town. A chilled beach and yoga vibe with the best food ever!

Stayed in May 2025

The best place Ive ever stayed in Tulum! Peaceful, well designed and chic, with a non pretentious old-school Tulum vibe! I’ve been coming to Tulum for about 15 years and have seen many changes. First time back since the pandemic and was happy to find Lula, which seems to retain the essence of the real Tulum, it’s about the beach, quiet comfort, health and fresh food. The vibe is chill and comfortable far away from beach clubs that play loud music and host party’s, but close enough to walk to the best restaurants (Casa Banana. Ocular, Hartwood).. Our concierge Arantxa was so helpful in securing us reservations and planning! The rooms are very spacious and the layout is private (which is rare for a beach road hotel) They offer turn down service with teas, plenty of water and coffee in the room, the beds are extremely comfortable - we stayed in a beach side suite with its own private back patio and outdoor bathtub and hammock. Highly recommend this hotel to anyone looking to experience relaxation and comfort! We will absolutely be returning!!

Stayed in April 2025

Delicious boutique hotel by the sea, with a gym on the beach and a wonderful yoga space. Highly recommended

Stayed in April 2025

Deep in the hotel zone, so taxis are at a premium!

Small things go a long way! Like the purified water being replenished daily and the nightly turndown service with tea.

Stayed in April 2025