The young people who served us from the moment we arrived are super friendly, and I would like to remember the name of the young man who served us when we left to thank him for his kindness. He seemed like a super-qualified person. He explained a lot about the history, which is very important for tourists. We are super happy. Thank you so much.

Stayed in August 2025

Everything was perfect.

Interior design it’s amazing and location. Everyone was extremely kind and helpful

Stayed in July 2025

The fact that it didn’t have breakfast.

Location the size and comfort of the rooms.

Stayed in May 2025

Nothing

The interior of the hotel. Beautiful and clean

Stayed in March 2025

For a hotel costing over $300/nite and not serving breakfast this was absurd . Additionally they charged for the nespresso pods in the room ( really?). There was very little space to store clothing .

The location of the hotel was excellent very close to all the key areas of historic center. The room while small was beautifully decorated with gorgeous bathroom. The front desk crew was very helpful with recommendations and directions.

Stayed in May 2025

Very nicely decorated rooms, awesome location and great service from friendly staff

Stayed in May 2025

We got a room which is next to a night club, and it got very loud at night, but the staff was very helpful and friendly to make up for this issue.

Staff was extremely friendly and helpful. Location is great. Hotel and rooms are very good.

Stayed in March 2025

Nothing

The hotel, its rooms. Bathrooms, interior, architecture, location

Stayed in March 2025

The tv was essentially useless as there were no channels and it was not unable to connect to my phone via a cast in that particular room. Paid extra for the city view which was nice except you couldn't put more than one foot into the small balcony.

Friendly staff. a boutique hotel with around a dozen rooms. I didn't see any other patrons during my stay which was kind of nice. Bathroom was very nice. Nice rooftop view that was unused and very accessible.

Stayed in April 2025

The room was absolutely beautiful, spacious and so luxurious! We had a balcony view of the towns surrounding colonial architecture and it was so magical. We loved the hotel and will definitely come back and stay again. There are great cafes and restaurants all around. Javier and Christian at the front desk were so helpful and made our stay even more special. They recommended the best tour guide and great places to eat. Thank you!

Stayed in April 2025

Being on the main street can also have some disadvantages as cars and motorcycles pass by often and It can be a bit noisy at times

Great Location. Its right on one of the main streets of SMA. Lots of great shops, restaurants and cafe's nearby. Staff were very accommodating to. They in fact scheduled a Tequila Tasting for us in one of their bars. Hotel is also fairly new.

Stayed in March 2025

Excellent location, the staff is super friendly and helpful. The hotel is brand new, nice rooms, very clean

Stayed in March 2025

The elevator being out. Since I was only up one flight of stairs it was ok, but more would have been a major inconvenience.

I loved the decor, the free tequila and the comfort of the room. Since the elevator was out, I was grateful it wasn't up too many stairs to get to the room.

Stayed in February 2025

We were in room #1. There is a nightclub directly across the narrow street from the hotel lobby with a DJ that played tremendously loud music from 10p-3a. Apparently, this only happens on Fri/Sat nights. Although we were given ear plugs, they provided little relief. The night receptionist offered to have us moved to another room the following day (Sat), as the hotel was full that night. We were quickly accommodated in another room the following morning and were not disturbed at all by the music. This should not be taken as negative of the hotel as it was out of their control, and in fact they resolved the problem for us the following day. Our advice is to avoid room #1 if your plans include a Fri/Sat stay.

Location, comfort, value and very attentive staff. This is a GREAT hotel for exploring SMA.

Stayed in February 2025

The staff were exceptional and the rooms were very comfortable. I cannot recommend this hotel more!

Stayed in February 2025

Great location, nice rooms, very friendly staff👍

Stayed in January 2025

The only bad thing was that since we got the street room, we got a bit of noise from people walking by, parades, etc.

It is such a nice and new hotel close to the plaza and all restaurants and bars! I would definitely would stay there!

Stayed in November 2024

No restaurant or bar at the hotel

Excellent location very close to San Miguel main plaza , great restaurants walking distance

Stayed in November 2024

Lack of hot water in showers despite requests to have this checked, tv did not work and no breakfast for a price that would be expected….

Location location minutes from the main centre and main sights, nice decorated rooms the Bluetooth speaker was nice

Stayed in June 2025

Everything was perfect

Javier and the staff were incredibly helpful. The property is beautiful and rooms delightfully appointed. This is truly a special place in the heart of SMA. The location cannot be beat.

Stayed in March 2025