Reviews of Hotel Mariel Holbox

Position

The staff was useless,no towels ready,no hot water and no help for any problem!

This place is close to the beach and town.

There was no coffee machine or microwave in the room or lobby. They cleaned our room early in the afternoon, and we didn't get towels until late evening.

The location was the only benefit to this accommodation. The aircon was actually good too sorry.

The room was filthy. The ground is concrete and our feet were dirty as soon as we stepped out of the shower. The receptionist tried to con us out of money. There was ants everywhere in the room and there was a dead lizard under the fridge. The room heard every sound from above/below/outside.

The location is excellent - close enough to the village center yet far enough not to pick up the party noise. There are nice grocery stores around the corner where you can buy water, beer, snacks, etc. The room was on the smaller side but well kept, equipped with a small but functional fridge. The roof top balcony with small pool, though no a scenic ocean view to enjoy, was a great place to laze around especially in the afternoon when there will be some shaded area.

The room was on the smaller side but cannot complain for the friendly price. The wifi was erratic - sometimes it worked fine other times very slow, or not at all. The shower / bathroom flush was a little weak. After several days we found out, in fact, the Wifi workes much faster on the top floor balcony, and there are two sets of shower & toilet up there on the top floor. Try them, when wifi / shower in your room are weak.

Everything was perfect, moreover for the price I paid 👍🏻

Easy, comfortable, nice

Even though I know WiFi is bad in the island, we were expecting at least at night to get some calls but the signal was getting lost in the first floor back of our rooms. We believe the router was weak. Because the signal was a better at the entrance of the hotel

Excellent location, pool was nice, comfortable beds

No coffee available,

Location Size of room Size of bed Air conditioning

Wifi signal was weak Pool area is "basic" Safe box and lock of the balcony door didn't work (even though we never felt in danger)

Had a first floor room that was really noisy and had people outside of it all night long

Owner needs to add more utensils to the room with the kitchen. No cups, glasses or ceramic bowls/plates. We had to drink out of polystyrene cups.

The owner needs to do better. The staff are lovely and trying their best. We booked the room with the kitchen but it didn’t have any cups or glasses and had 4 plastic plates. Hardly any utensils to use for cooking and one fork to use between the two of us. If I’d have known this was the case I’d have booked a budget option down the street with a shared kitchen. The room itself was really comfortable, good air con and clean. We thought by being a bit away from the bars it would be quieter but not the case. The roads are busy with taxis all night, so if you’re booking a room only without the kitchen, I’d request a room at the back of the property. For the price I don’t think it’s worth it. There are other options on the island that would be quieter and more equipped, if you prefer to have a kitchen.

The staff was very friendly, location was perfect, newer building that was really well made, large comfortable beds, and Holbox was just an amazing experience !! I'll definitely stay here again

It was perfect

Very clean, had air conditioning, staff very friendly, guy in the front desk very helpful.

N/A

Nice and clean

Noisy

New hotel, great service and Great location. Wouldn’t hesitate to book again in the future. Most practical place to enjoy Holbox and very comfortable. Useful mini fridge!