Reviews of Mas Basico Hotel 4 stars
Avenida Adolfo Ruiz Cortinez #492, 94294 Veracruz, Mexico

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Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewQue es pet friendly
Agradecemos su preferencia, es un placer servirle
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean
Breakfast
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewJabon para lavar las manos
La alberca de repente tenía basurita
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewVery helpful staff clean
Es un placer servirle
Reviewed: 31 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewamazing hotel great location!
the style , the vibe not to mention the location was amzing and the restaurant
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewSecure parking comfortable very clean
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewThe hotel has a pleasant design, communication was quick, we had a nice terrace.
It's extremely noisy, I was unable to sleep. There were 2 doors in our room and three times at night we could hear other people scream and slam the door, the hotel staff did nothing about it, and I think such noise level at night is completely unacceptable, that's why I wouldn't recommend it.
Reviewed: 28 January 2025 · Stayed in December 2024
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewI was sick and booked this hotel because I wanted some luxery. And couldn’t have been better. The beds are amazing, it’s very clean, room service is great and the staff is very friendly
They where building in and around the hotel so it was a bit noisy
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewThe bed was nice, cotton white bedsheets. There was a very friendly cat next to the reception.
First room we were put in had a mold issue, smelled like mildew and bathroom was very dirty. We asked to change the room and the other one had a constant buzzing sound that they said can’t fix because it comes from another building, impossible to stay there, UN has to consider this a torture. We ended up leaving, staff gave us refund pretty fast. Rooms even though have nice design but everything is very DIY and very worn down, not made to last.
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewLoved the pool!
The rooms were very basic.
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 24 July 2024 · Stayed in July 2024
Verified reviewReviewed: 19 July 2024 · Stayed in July 2024
Verified reviewLocation, Staff, Cleanliness
The AC was positioned in a corner and it didn’t cool the room enough.
Reviewed: 10 July 2024 · Stayed in May 2024
Verified reviewReviewed: 21 June 2024 · Stayed in May 2024
Verified reviewValue for money
Not really walking distance from the beach
Reviewed: 15 June 2024 · Stayed in May 2024
Verified review