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Reviews of Casa Universo Holbox

Holbox, 77310 Holbox Island, Mexico

#60 of 115 hotels in Holbox Island

Guests' Choice

Review score

Based on 39 hostel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Bed could be better.

    Good location and price for money. Staff was very nice.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    the staff and the atmosphere were amazing!!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    3 minutes from the ferry and 5 minutes from the centre. Clean and great staff

    Stayed in August 2025

  • Reviewed: 6 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Need a huge sign outside to identify it...took lots of locals to help me find it

    Excellent kitchen Great ambience Great set up

    Stayed in July 2025

  • Reviewed: 23 June 2025

    9.0
    Great, economical choice for a relaxing stay on Isla Holbox
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No natural lighting in the room and was a little dark; could have used an additional ceiling light or stronger bulbs. Mattress was starting to sag a little.

    Short walk (3-5) min from the ferry and the grocery store, and about 10 min away from the beach. Strong wifi. Hammock in the room was very relaxing. Shared kitchenette had all the essentials for cooking. Clean facilities and friendly, responsive staff.

    Stayed in June 2025

  • Reviewed: 9 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Leaving

    Location, facilities, clean, the kitchen, the owner, totally recommended

    Stayed in May 2025

  • Reviewed: 27 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect! Good value for the Price!

    Stayed in April 2025

  • Reviewed: 30 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights

    not much natural light in the bedrooms (basement)

    the decoration of the rooms. ideal location near ferry arrival spot. no need for a taxi to get to the apartment. walking distance to beach and attractions. hosts very responsive and kind.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    neighbors who were making noise until 1:30 at night, unfortunately you could hear them in my room, of course it's not the owners' fault, but for some people it would be useful to have information about the silence at night

    The location of the apartment is literally 2 minutes away from the ferry station, 8mins walk to the beach and restaurants (the walking distance to the beach was a pleasant due to the streets view ) , good contact with the host , responding very quickly. Place is very clean and the interior looks nice! You can even find a hammock in the room :)! The part of the kitchen is very functional :)

    Stayed in March 2025

  • Reviewed: 17 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Communication was very good, run by local people, they are very kind and willing to help and give advice.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The kitchen never had fresh drying towels which were desperately needed!

    We loved our stay here. The hammock is a great touch and we didn't mind the lack of natural light as we needed shade from the sun and heat.

    Stayed in June 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    We really enjoyed our time here. It has everything you need. The kitchen is fully equiped and it's close to everything you need. It was carnaval and though you are close to downtown it was still quiet at night. The host is very friendly and very helpful. I would recommend this place.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Like others mentioned, it can be noisy (music and speakers). I used the ceiling fan for white noise and it worked just fine. There’s no outside window so no direct light. And yes the kitchen could sometimes be a little cleaner. It is my understanding that people use it and don’t clean after themselves.

    Great budget choice! The room was clean and comfortable. I highly recommend this place!

    Stayed in December 2023

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights

    The mattress was a bit saggy/worn on one side, most likely from peopple sitting on the edge of the bed. The room would benefit from from a new, slightly larger mattress.

    Moises was very friendly and quick to reach. The aircon worked well, room was clean and the location is great, very close both to the ferries and beach/restaurant area.

    Stayed in January 2024

  • Reviewed: 16 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Close to the ferry but also close to the city center and beaches. It’s located in a quiet street so good for sleeping. The decor was really nice. The owner gave some advice about tours and is always available on WhatsApp for questions.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Highly recommend. Great room with a hammock in their. Quiet room. Very clean and a great host with perfect communication.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Kitchen was covered in dust, should be cleaner. It was litte complicated to find apartament, it willl be better if owners set some kind of information signboard.

    Kitchen is very well equipped. Location is amazing, very close to the ferry terminal and centre.

    Stayed in June 2023

  • Reviewed: 16 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Busy at night with the cars.

    Great place, nice equipment, beautiful room, great at responding to messages.

    Stayed in February 2023

  • Reviewed: 21 November 2022

    9.0
    Beautiful accommodation
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The floor is polished concrete which looks great but does get your feet/socks rather dusty. The host takes a while to respond to messages.

    Beautiful room, great eye for detail! Good little kitchen. TV with Netflix, and AC.

    Stayed in November 2022

  • Reviewed: 13 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    there aren’t any windows to the outside in the bedroom the bed is very soft and the linen wasn’t soft and felt a bit polyestery

    the kitchen is well equipped and full meals can be cooked

    Stayed in September 2022

  • Reviewed: 19 July 2025

    7.0
    nice, but I faces many small issues
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    - Lamp by the bed does not work - free drinking water dispenser did not work and was not accessible at night - and empty during the day - No towel - One evening the electricity did not work. Very stupid as it was really unbearably hot then - but that was only for a few hours - unfortunately the other travelers were very loud at night. - but that's not the hostel's fault either

    - easily accessible via whatsapp - Location good - Bed comfortable - Air conditioning good - Kitchen in itself good, but unfortunately it closes in the evening and I could not cook the one morning then - Shower was fine

    Stayed in July 2025

  • Reviewed: 28 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No windows to outside just in to the hallway. Vetn from bathroom is going to kitchen. Needs new mattress.

    Very close to ferry. Shared kitchen

    Stayed in February 2025

  • Reviewed: 10 November 2023

    5.0
    Budget clean room.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Location. You can hear all the noises from the street starting at 5:30am

    Budget clean room

    Stayed in November 2023

  • Reviewed: 12 February 2023

    7.0
    nice place with potential
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 6 nights
    • Submitted via mobile

    It wasn’t that clean, when we arrived. there was dust sitting on the fridge and the shelves and the coffee maker had a moldy rest of coffee sitting in the filter. Jesus exchanged the machine right away when we told him! The equipment was kinda old (besides the TV) and they used the space above the wardrobe as a storage area for the other things. Also there was no room service or cleaning for all 6 nights we stayed. All that didn’t really bother us and we felt comfortable there! Only when you compare it with what we got at other locations for the same price, it was a bit too expensive there. Also it would be good to have a sign or to tell the guests in advance how to find the place. We passed it like 3 times until the owners asked us what we were looking for ;)

    It was comfortable, huge and comfy bed, enough space in the room, good water pressure, coffee maker, fridge, huge TV with Netflix account, nice shower. Jesus and his family were very friendly. we didn’t see them much but they would help with anything you need. AC worked, the room was quiet, and it was nice they had a kitchen area that u could use downstairs. we stayed in No 3.

    Stayed in February 2023

Showing 1 – 25

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