Mole dish I know is not the property but it was at their restaurant.

The people are super nice

Stayed in July 2025

Just spent one night. No complaints.

Our room was wonderful. I loved the bathtub, a rarity. Close to walk to the mall for a variety of foods. Great location to walk the dogs. Felt very safe.

Stayed in January 2025

One of the rooms had a slight smell of sewage. Nothing that impacted the stay.

Rooms were spacious, super clean and comfortable. Staff went above and beyond. Would recommend.

Stayed in December 2024

N/A

The check in staff was incredibly helpful and multilingual which was a great benefit to a non Spanish speaker. Everything was provided in writing, too. The room was HUGE and gorgeous. Definitely cannot beat the price for the beautiful space.

Stayed in December 2024

The breakfast could be better. The staff needs urgently a course on being nice and helpful. Waiters, reception, valet. Should check water system for odors

Beautiful. Best bed and pillows.

Stayed in October 2024

It felt a little old

It was spacious and so were the rooms

Stayed in August 2024

There was nothing we didn't like.

We liked the spacious, clean, comfortable rooms and great buffet breakfast. The hotel is set away from the road so is very quiet but close enough to the city sights if you have a car like we did.

Stayed in August 2024

The bathrooms without air and not so private

The silence

Stayed in July 2024

There is no laundry service as shown in the pictures, also there is no kitchen and no microwave as shown in the pictures, also there is no external trash bin. finally: there is no way to understand the owner's rules. I mean, the owner was almost invisible during the stay, never asked if I needed any service, and then, suddenly, behaved very rudely, almost as if I invaded the place. It seems like he/she is not educated on tourists' treatment. Also, it seems like the city tax should be paid in an external office, far away from the location. The owner does not make it easy to pay the city tax, and then my inbox suddenly got a lot of messages asking me to pay less than 20 euros instead of charging them from the credit card. I just decided to ignore those rude messages, I defer that to booking. I hope not all Prague city owners behave that rude, it is a shame. Very bad experience.

I like the location, it is close to the most beautiful bridge in the town. Also, the building is very clean and comfy. Warm beds, really beautiful decoration. The blankets, pillows, and towels are really elegant and comfy. It is a great, great place. 100% recommended. The street was animated during the day.

Stayed in November 2023

The staff at the gate was very friendly and helpful, but we sometimes felt a bit pressured (i know bit part of their salary are tips.. but still)

The hotel looks great, rooms are very spacious, beds super comfortable, everything in the hotel is sparking clean, and with a special decoration and style. The staff was very friendly... only point for improvement would be their knowledge of the way booking.com works and how to handle this with customer. We also loved the surroundings which has a lot of green areas to walk around.

Stayed in August 2023

Security and cleanliness

Stayed in July 2023

The light smell of sulfure due to the nearby river/waterway. However, it was minimal.

The hotel theme and rooms furniture and design.

Stayed in May 2023

they dont care about member statuso

Stayed in March 2023

Shower door seal is with black spot, maybe from fungus.

Location, room, bathroom

Stayed in November 2022

Toilet did not work, bathtub did not ok, shower did not work

Nice from outside

Stayed in December 2024

Poorly trained front desk members do noy value youre loyalty status

Stayed in September 2024

Front desk staff rude

Stayed in August 2024

Very neglected hotel without any soul.

Stayed in July 2024

The property is next to the river, which is polluted and smelled like a raw sewer. Some days the stench was almost unbearable, some days hardly noticeable, but it was a constant factor in our stay.

Quiet, well treed, clean, and friendly staff.

Stayed in December 2023

needs more lights

decoration

Stayed in May 2023

Staff mainly ignores you

Very spacious

Stayed in April 2023

poor uncorteous staff

Stayed in February 2023

The 'full American breakfast' was either 2 eggs on their own on a plate OR a bowl of museli. It seemed to be that this limited breakfast was only applied to booking.com guests as other guests were allowed a normal breakfast including toast, bacon etc. Since you pay the full price for breakfast in addition to the room rate it feels a bit fraudulent and certainly does not make you feel welcome. Had to change room as there is not really any soundproofing between rooms, moved to a much quieter room in the end though. Also, our own fault for leaving it out, but some money went missing from our room.

After a checking in process that seemed unduly problematic, the staff went out of their way to be polite and helpful and make our stay very comfortable. The room was very clean and spacious and the foyer and grounds were well maintained and well designed. My Mum had some extra requests for her stay as she had just come from hospital and was recuperating and they did their best to meet all requests. Checking out was great and staff were very helpful after I misplaced my passport.

Stayed in November 2022

We arrived expecting to stay but we were turned away. The booking said that we would pay at the time of arrival, but the hotel said they needed payment ahead of time and because I didn't pay, they didn't honor our reservation.

Stayed in November 2022