I had a problem with the man who does the night/early morning shift. As I arrived I asked him to reserve a taxi for the next morning. In the afternoon, I went to the desk and asked to make sure the taxi was reserved. Because the man in the morning didn't write anything down, the afternoon clerk double booked me a taxi. The next morning as I came downstairs, the early shift man started yelling at me for booking two taxis, said I had no integrity and demanded that I go outside and cancelled the taxi that had arrived. I refused and he got angrier. I just left. The taxi driver told me they've had problems with that man and he would report it to his boss. Not a pleasant experience

Great location. The room was big and well appointed.

Peatumiskuupäev: august 2025

Great location! Big comfortable room! Great service! Good resturant!

Peatumiskuupäev: veebruar 2025

It can be noisy in the evening, specially if someone is performing with a loud speaker, even with the window closed the noise comes in (from 8pm - 11pm). The place does seem a bit old. Hot water takes 10mins to come through. The bed is a bit hard.

Staff was friendly & helpful. Balcony room was nice & spacious. Simple but clean. Hotel is a lovely old hacienda like house. Convenient location near the Zocalo.

Peatumiskuupäev: jaanuar 2025

Dust, dirt, grime in corners

Quaint, surprisingly quiet given its location on a bustling Jardin. No direct access from any street, but pedestrian approaches are smooth and flat. Great staff and service

Peatumiskuupäev: veebruar 2025

Was sometimes noisy and staff were good not great.

Great location and old world charm

Peatumiskuupäev: jaanuar 2025

Rooms are very sparse. If you have a balcony over the zocalo you could chill in your room otherwise they are not that comfortable. Day staff was wonderful. Night staff grumpy and sort of rude if you come in after 11pm.

Location is one of the best in Oaxaca. Beds are relatively comfortable. Clean facilities.

Peatumiskuupäev: jaanuar 2025

Very spars rooms. Fine but simple. If you don't have a balcony than like many places you have no window no real natural light.

Location is perfect. Out the front door and you are in the zocalo.

Peatumiskuupäev: jaanuar 2025

The breakfast was a total disappointment .. lack of decent service Bad quality coffee We tried again second morning .. service was very poor

Incredible location right in the most happening part of Oaxaca city I love the old colonial style building.. view from the room was epic Also very safe .. and great shower !

Peatumiskuupäev: jaanuar 2025

However, a) no electric kettle in the room, and restaurant charges even for hot water, b) they say the room can accommodate 4 people, but the double beds are small, so it is challenging for a tallish couple (like us). c) room has no window, only door to balcony. So it gets very stuff at night, unless one leaves balcony door ajar, which feels a bit unsafe, d) staff is polite but not at all able to communicate in English, which is a bit of a challenge.

Excellent location. Rooms and hotel are old style, which is generally nice. Room faces the square, and has balcony, which is nice. Food in the restaurant is ok. Staff is courteous.

Peatumiskuupäev: november 2024

It is an old building so the water took time to warm up and sometimes was cold.

The staff was friendly, and the facility was clean. The location was great.

Peatumiskuupäev: september 2024

breakfast is available from 9am...its late for me. un poco ruidoso (afuera) en la noche.

friendly staff and nice location! comfortable bed and large size room.

Peatumiskuupäev: september 2024

There was no A/C, which might be a problem in the warmer months. We were there in December, so it was fine, but I don't think I would stay there in April or May.

The location was fantastic--right in the middle of everything!

Peatumiskuupäev: detsember 2023

wifi spotty in room 14

location,ambiance. convenience. quiet

Peatumiskuupäev: jaanuar 2024

A dumpster smelling from the street by our room

The style and colonial charm of the building. The courtyard dining area. And the most helpful, kind and generous staff.

Peatumiskuupäev: jaanuar 2024

Beds were not comfortable. The noise in the central square carried into the rooms even with the doors shut.chainsaws began trimming work on trees at7am two mornings in a row. If staff had been notified they could have put us in a quieter room

Central location walking distance to everything

Peatumiskuupäev: detsember 2023

Bathroom needs a facelift

Great location, spacious rooms with doors opening out to overlook the square. Very rustic and basic but charming and clean.

Peatumiskuupäev: november 2023

Rooms need a bit of maintenance. Every day the bed had new wood-pulp on it fallen from the wooden ceiling beams. Big trash container below balcony. Hotel can't help that of course but good to be aware if you book the 3P room. Garbage is collected early by noisy truck.

The bed was comfortable. Very central location. Helpful and very friendly staff. Spacious room with a high ceiling. Good and silent fan in the right place.

Peatumiskuupäev: oktoober 2023

The room was too hot and needed more conditioning. Room needs to be upgraded a little, maybe a small refrigerator, microwave.

Peatumiskuupäev: oktoober 2023

WI-FI did not work in the room.

No breakfast. Excellent location.

Peatumiskuupäev: juuli 2023

… on the other hand…being virtually right on the Zócalo… the music and noise is never ending and into the night

The place is very old world and charming. in one hand, it couldn’t be more central a location…

Peatumiskuupäev: veebruar 2023

The main entrance side of the building is lined with tents of crafts market with it’s noise and additional crowds, as well as extra noise in the evening from musicians, clowns and singers (2-3 same time close to hotel). At the moment the Square is undergoing come construction works), so day time construction related noise too (April 2023). Some mosquitoes at night as the only way to get some cooler air at night is to open balcony doors, no mosquitoes nets or curtains. The hotel closes the doors till 6 a.m. If you have an early plane to catch make sure you arranged the doors being opened for you on a certain day ahead of time.

The Hotel itself is a beautiful historic building. We had a room with s balcony right over the entrance and facing the square. There is no AC, the ventilator mounted on the wall does it’s job. Very clean. Friendly stuff and owner. Many don’t speak English. Wi-Fi is good.

Peatumiskuupäev: aprill 2023

This didn't bother me, but I mention it so that other travelers won't be disappointed. This isn't a modern "updated" hotel, I loved the history of the building, but there are aspects that are kind of worn and out of date by modern cosmopolitan standards. If you're looking for a super new American style luxury experience this place isn't for you. That being said, it's clean, friendly, in a great spot, and very reasonably priced.

I had a very nice stay at Hotel Monte Alban. The staff was very friendly and helpful, and very patient with my poor and limited Spanish. The room was clean and comfortable, and they included nice touches like a tidy every day which included two bottles of water and some locally made chocolates. The building itself was exactly what I was hoping for, a big stately colonial style mansion with a beautiful central courtyard and a balcony overlooking the square. I couldn't hope for a better location, very close to the zocalo and within walking distance of most attractions.

Peatumiskuupäev: aprill 2023

Hard to get up stairs railing does not go all the way

Great location , great spacious rooms with balcony Quiet

Peatumiskuupäev: aprill 2023

Although this place was advertised on Booking dot com, most of the clientele seem to be Spanish speakers. Advertised as a tourist hotel, it would be nice if someone spoke a little English but fine... it's Mexico. What they could do, however, is provide information. Most hotels provide a printed copy of restaurant hours and scheduled activities. Even in Spanish, I could understand. Friday evening around 10:30, the restaurant suddenly filled with people and there was a band. Another day, I walked in and found a dance class in progress; then, one morning I went down for breakfast and saw (& heard) a man breaking up the kitchen floor with a sledge hammer. Payment was another issue. When I checked out, they presented a receipt for the charge to my credit card. It was much more than I'd agreed to, but fortunately I had a print-out from Booking dot com with the correct charges. The woman at the desk seemed surprised, but eventually she refunded the overcharge - in Mexican pesos! Not useful when I was on my way to the airport. It was far more than I wanted to spend at the duty free shops and now I'll have to exchange the pesos for Canadian dollars, which means losing money in the transaction. Also, as mentioned by another reviewer, the square can be very noisy in the evening, but it doesn't last much past 11:30 p.m.

Hotel Monte Alban is an 18th century building with quite a bit of the original wall painting intact and interesting nooks and crannies. Crookedly hung, and sometimes damaged, pictures are on the walls. There's plenty of atmosphere and an excellent view of the square. The location is central to markets in the south and renovated, tourist attractions to the north.

Peatumiskuupäev: veebruar 2023