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Recensioni su Mystique Holbox by Royalton, A Tribute Portfolio Resort 5 stelle

Av. Pedro Joaquin Coldwell entre calle Chabelita y Paseo Carey, 77310 Isola Holbox, Messico

  • Matteo

    Data recensione: 22 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Adriana

    Data recensione: 17 febbraio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata

    Posizione

    Servizi ed accoglienza peggiorati rispetto a precedenti soggiorni

    Risposta della struttura:

    Dear Adriana Thank you for sharing your feedback. We're glad you appreciated the location, but we're sorry to hear that our service didn’t meet your expectations this time. We’re always looking to improve and would love to hear more about your experience.

    Dear Adriana Thank you for sharing your feedback. We're glad you appreciated the location, but we're sorry to hear that our service didn’t meet your expectations this time. We’re always looking to improve and would love to hear mor… Mostra altro

    Mystique Holbox by Royalton, A Tribute Portfolio Resort
    22 febbraio 2025
  • Vito

    Data recensione: 16 gennaio 2024 · Soggiorno nel mese di gennaio 2024

    Recensione verificata

    Posizione a ridosso della strada, servizio ristorante e beach club al di sotto delle aspettative

    Risposta della struttura:

    Dear Guest, Thank you for taking the time to share your feedback. We are glad that you chose to stay with us, and we value your insights. We understand that the proximity of our location to the road may not have been ideal for you, and we appreciate your perspective on this. We strive to ensure that all our guests have a comfortable and enjoyable stay, and we will consider your feedback in our ongoing efforts to improve our guest experience. Regarding your experience with our restaurant service and beach club, we regret to hear that it fell short of your expectations. We are committed to providing high-quality service and will review these areas closely to identify and implement improvements. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. Thank you again for your comments, and we look forward to welcoming you back. Best regards

    Dear Guest, Thank you for taking the time to share your feedback. We are glad that you chose to stay with us, and we value your insights. We understand that the proximity of our location to the road may not have been ideal for you, and we… Mostra altro

    Mystique Holbox by Royalton, A Tribute Portfolio Resort
    25 gennaio 2024
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  • Lucia

    Data recensione: 3 gennaio 2024 · Soggiorno nel mese di dicembre 2023

    Recensione verificata
  • Adriana

    Data recensione: 23 settembre 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata
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Altre strutture recensite dagli ospiti:

I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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