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Reviews of NABOA Hotel Tulum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

C. 29 Pte. 29 Naboa Tulum, 77765 Tulum, Mexico

#49 of 225 hotels in Tulum

Guests' Choice

Review Score

Based on 26 hotel reviews

10

Score breakdown

  • Cleanliness

    10.0

  • Comfort

    10.0

  • Location

    9.4

  • Facilities

    9.9

  • Staff

    10.0

  • Value for money

    10.0

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 3, 2025

    10
    I totally recommend. The room, the food and the staff were top tier.
    • Leisure trip
    • Travelers with friends
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I actually don't have any complaints. This isn't a party property though which is okay. It's a hidden gem that's beautiful and quiet. I actually like it. Especially when you are out all day doing excursions. Oh, and I would say the roads around the property are terrible.

    Naboa is like the perfect hidden gem. I had a blast. The time there were only two other people on the property. Very quiet and I loved my room. My room was huge and right next to the pool. The room was spacious, I loved the outside bathtub and shower. Lets talk about the food. The food was amazing and I loved how it wasn’t expensive. I will definitely come back.

    Stayed in July 2025

  • Reviewed: August 25, 2025

    10
    the most relaxing week
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    nothing

    I had the perfect stay at this hotel and honestly didn’t want to leave. The rooms were super comfortable, spotless and well designed, the pool was beautiful, and the food was absolutely delicious. The whole place has such a relaxing vibe and the staff made everything so easy and enjoyable. Couldn’t have asked for a better experience. kudos to the team at Naboa!

    Stayed in August 2025

  • Reviewed: August 17, 2025

    10
    Stunning property with full score hospitality!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    None!

    We love how the property is designed. Everything’s beautiful, food is delicious and the friendly staffs are absolutly highlights. Loved it! Our best memories of this trip!

    Stayed in August 2025

  • Reviewed: July 10, 2025

    10
    10/10
    • Leisure trip
    • Group
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    everything was perfect!!

    came back to this hotel with my girlfriends after a short road trip around quintana roo. our second stay was just as great as our first. thanks so much to the whole team for an amazing experience !!

    Stayed in June 2025

  • Reviewed: July 10, 2025

    10
    Comfortable relaxing stay in Tulum hideaway.
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Lost power one morning but it was probably the whole area.

    The rooms are beautiful and incredibly comfortable. I loved the outdoor tub and shower 😀

    Stayed in July 2025

  • Reviewed: July 10, 2025

    10
    Nothing short of phenomenal, so worth it!!!
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely nothing!

    Everything, from the suite to the speaker in the room. Everything was beyond expectations, and it happened that I was the only resident since it had just opened so I had the place all to myself. Armando was so nice to me too!

    Stayed in June 2025

  • Reviewed: July 7, 2025

    10
    Great new hotel
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    - Big, luxurious rooms with beautiful furniture and comfortable bed - Friendly staff - Food at restaurant was delicious - Quiet and peaceful neighbourhood - Amazing pool

    Stayed in July 2025

  • Reviewed: July 4, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 1 night

    We were already staying here and our flights got cancelled, so hotel was kind enough to help us extend the stay and also assist with communicating with the airline as our spanish is not good. Amazing service! Thanks so much to the team at NABOA!

    Stayed in June 2025

  • Reviewed: July 1, 2025

    10
    Relaxing Birthday Getaway
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    loved everything

    Came to mexico to celebrate a birthday with some friends and we were pleasantly surprised by the thoughtful gesture from the staff, such a lovely touch! The hotel was clean, beautifully maintained and stunning throughout. We really enjoyed our time here and would happily return on our next trip !

    Stayed in June 2025

  • Reviewed: June 30, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 2 nights

    nope

    I ended up extending my stay by three more because I didn’t want to leave. It was just that comfortable. If you’re looking for a place to truly unwind, recharge, and feel taken care of, Naboa Hotel is it.

    Stayed in June 2025

  • Reviewed: June 27, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 3 nights

    This hotel is located in between the beach and downtown which made it very easy to go to both. The staff was very kind and assisted us with transportation from airport as well as helping us to rent scooters. My friends and I fell in love with the rooms from the moment we walked in , the room was HUGE and very clean and new. The bathroom is extraordinary. We loved chilling by the pool and drinking cocktails from the restaurant. Overall we really enjoyed our stay.

    Stayed in June 2025

  • Reviewed: June 25, 2025

    10
    Incredible!!
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    I moved to this hotel from the beach as there was a lot of seaweed there, and I am so glad I did. It was new, beautifully designed, spacious and even had a restaurant on site. The staff were so kind and helped me with every small request I had. Even though my stay was short, I did not want to leave the property and will definitely return on my next trip to Tulum!

    Stayed in June 2025

  • Reviewed: June 21, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Naboa is a hidden gem in Tulum. The design is natural and calming, and the whole place feels relaxing and thoughtful. The staff is kind and welcoming. The food is fresh and delicious — especially the non-alcoholic drinks. A perfect spot to unwind and feel connected

    Stayed in June 2025

  • Reviewed: June 20, 2025

    10
    I had a lovely stay, highly recommend for anyone thinking of travelling to Tulum.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    no issues

    great aesthetic, love the vibe and the service was excellent

    Stayed in June 2025

  • Reviewed: June 20, 2025

    10
    Fantastic stay and will definitely be back!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Such a nice little sanctuary in Tulum! Everything is new and designed with intent! Also fantastic staff to support all on site queries as well as a fantastic on site restaurant! Can’t wait to be back

    Stayed in June 2025

  • Reviewed: June 19, 2025

    10
    Spectacularly exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Its new property, and I love everything about the property, its so serene, intimate and comfortable. The people who assist us during our short stay was exceptional. Definitely will coming back!!!

    Stayed in June 2025

  • Reviewed: June 17, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The location the vibe of the hotel, and especially the atmosphere it’s really good.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 1 night

    I loved the ambiance of the place and all the greenery. Really felt both relaxed and at home. Cannot wait to be back!

    Stayed in June 2025

  • Reviewed: June 9, 2025

    10
    Relaxing retreat in brand new hotel in Tulum
    • Business trip
    • Solo traveler
    • Standard Suite
    • Stayed 2 nights

    I have come to Tulum many times and this is by far my favourite hotel I have stayed at. The rooms are extremely spacious and well designed, the outdoor bathroom with bathtub is AMAZING, and the tiny details are so well thought out . The staff from the moment I walked in were so welcoming and friendly and attended to any request I had. The hotel is brand new and has a beautiful pool and a very tasty restaurant on site. I would highly recommend and from now this will be my hotel of choice when I return.

    Stayed in June 2025

  • Reviewed: August 21, 2025

    10
    Best hotel experience we had so far
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Beautiful hotel! Rooms were very well decorated and comfortable

    Stayed in August 2025

  • Reviewed: June 23, 2025

    10
    The people is the highlight. Highly recommend!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing place with amazing people. Can't ask for more.

    Stayed in June 2025

  • Reviewed: June 15, 2025

    10
    Amazing and perfect
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. All just perfect and meet my expectation

    Room so amazing, clean, with huge space and like the bathroom the most:). Perfect combination with nature and modern. Will definitely come back again.

    Stayed in June 2025

  • Reviewed: July 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: June 19, 2025

    10
    A Beautiful Stay at Naboa Hotel I stayed in the deluxe suite at Naboa Hotel and had a fantastic exp
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

Showing 1 - 25

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