Reviews of New & Equipped Apartment Steps From The Beach With Pool Jacuzzi By Yeah
10 Calle 38 Norte, 77720 Playa del Carmen, Mexico

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Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation was ultimate, apartment was big and spacious with all amenities such as kitchen and washer-dryer for clothes with a big balcony to dry swim clothes , great pool on the roof with a bar, supermarket just 2 min away. Avenue 5 was also 2 min away. No noise at night for peaceful sleep and very effective air conditioners. The parking and the man with long hair at the reception was also very courteous and helpful.
Nothing. It was superb!! We were a family of 4 with 2 kids and it couldn’t be better!
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe property is great! Great location. 5 min walking distance from Beach. 3 minutes to local grocery store and several restaurants. Also famous Calle 5 where you can find lots of souvenirs.
Everything! We literally enjoyed our rooftop pool more than the beach.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe appartment was spotless and had earthing you need. We came from a 5* Resort and our 2 children both thought there stay at the apartment was better.
Leaving.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewFantastic location, clean and modern facilities, helpful management, most wonderful roof top pool.
Nothing to dislike although hot tub on balcony was not hot but not really an issue, more of a surprise that it didn’t heat up. The bunk bed on the top was very high so we used the sofa bed for the 4th person.
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewLocation Size Staff
Not enough toiletries Cleaning
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewThe fabulous apartment is huge and very well equipped with everything you could need during your stay, and the location is perfect, close to the everything in Playa del Carmen. It was great to have two sitting rooms and two balconies and the hot tub is a bonus. The facilities are also great, the rooftop pool is gorgeous, bigger than I expected and heated, and there are plenty of sun loungers and other seating options. The gym was small but with good quality equipment, and was usually quiet. The concierge and parking staff were helpful and friendly. The pre arrival information was excellent and really comprehensive and all of my messages were replied to really quickly. This is a great place to stay if you’re visiting Playa del Carmen.
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewGood priced drinks at the rooftop. Clean apartment
Showers could be better. Pressure and temperature isn't the best.
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewStayed with my husband and 2 small kids. This appartment is simply amazing, amazing staff, great facilities: we used the beautiful pool, the kids playroom, the underneath private garage and also the gym. If you are looking for a bigger gym there is one right below the appartment for a good price. Amazing location next to the beach and next to great restaurants, also in walking distance. Really Big supermarket Cherdraui just around the corner were we would get fresh croissants in the morning and also nice coffee from Vika around the corner. We stayed over an week and simply felt at home. Even the other residents in the building are super nice. Would def come back. We fell in love with Playa del Carmen because of this appartment.
Nothing
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewThe property was spacious and had a lot of amenities. Very courteous and helpful staff.
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewClose to everything and very Clean.
Reviewed: 8 January 2024 · Stayed in January 2024
Verified reviewThe rooftop pool and bar is one of the highlights of this location. Heated pool, pleasent music, comfortable chairs. The location is very good. Close to fantastic restaurants and within 10 minute walk to the beach. The apartment is clean and comfortable
Reviewed: 30 September 2023 · Stayed in September 2023
Verified reviewPool
Nothing
Reviewed: 7 June 2023 · Stayed in May 2023
Verified reviewReviewed: 7 June 2023 · Stayed in June 2023
Verified reviewGreat location 2nd floor with street and trees view Nice easy to use TVs with apps Netflix YouTube etc. Great rooftop pool and decent gym. Not as crowded as some of the other buildings 2nd bedroom was nice if you have additional people …overall great stay
The personal Jacuzzi on the balcony was not there like in the pictures. There are some available on rooftop. That was not a big deal for me but wanted to share
Hello Luke, thank you very much for your comments, it was a pleasure to host you and we hope to see you back soon. Regarding your comments about the jacuzzi on the balcony I would like to clarify that we manage 2 apartments in the building, one of two bedrooms, the one you rented, which does not have a jacuzzi and we have another 3 bedroom apartments which is a penthouse that has the jacuzzi in the pictures. To see the pictures of the particular apartment you are booking click on the name of the apartment. I hope you find this tip useful for your next bookings. Thanks for everything, Luke. See you soon!
Hello Luke, thank you very much for your comments, it was a pleasure to host you and we hope to see you back soon. Regarding your comments about the jacuzzi on the balcony I would like to clarify that we manage 2 apartments in the buildin… Show more
Reviewed: 18 February 2023 · Stayed in February 2023
Verified reviewGreat rooftop and comfortable condo. we had a bit of trouble with the key pad and the host was quick to help
Reviewed: 27 January 2023 · Stayed in December 2022
Verified reviewEverything. Such an amazing property and location.