Location, pool, service

Stayed in August 2025

For the type of hotel , I liked everything.

Excellent location. Good service and friendly staff always ready to respond. Room service excellent.

Stayed in July 2025

Nothing negative to say

Love the pool and the staff

Stayed in July 2025

The staff is so friendly.. the food at the restaurant is good. I love the pool. Great location.

Stayed in July 2025

Was nice to have a pool to dip in after a big day. The location was great and it felt easy to pop in and out of. Helpful staff.

Stayed in May 2025

Wish they had a laundry site but there one super close by!

Really clean! Staff was great and amenities were cool and the restaurant was delicious

Stayed in June 2025

Great location

Stayed in June 2025

Room was a bit tinnier than what the photos showed

Personnel was super friendly

Stayed in June 2025

Small and comfortable room. Excelent location very near Exconvento de Santo Domingo bars and Cathedral. They have covered parking.

Stayed in April 2025

Great location

Stayed in March 2025

We spent 4 nights in the hotel. The room is nice, the restaurant on the terrace good and very practical, all you need is nearby with cafés, old city or tour starts to the east and street food. If you have a room with interior view be aware there is only no music either at the bar or restaurant between 2 and 8am if you want to open the window and sleep.

Stayed in April 2025

Reviewers noted the hotel is “dated” but everything is functional so why add more to the landfill issue???

Excellent location; friendly and helpful staff; extremely clean; filtered water to fill water bottles; common areas to relax; safety; locally owned

Stayed in April 2025

The bathrooms might need an update, but nothing detrimental to our trip. When I checked in, I signed the policies and decided to request a late checkout. However, when I inquired about it, the staff informed me that the amount and policies I was given were incorrect, and they wanted me to pay more and change my checkout time. After they called a supervisor, they upheld the policies I had originally signed. It seems that the hotel needs to either update its policy documents, notify guests about any changes to the terms and conditions at check-in, or add amendments to the existing policies.

The location is fantastic, as it is close to the main tourist attractions in the downtown area, yet away from the hustle and bustle. The doorkeepers, waitstaff, and cleaning staff were the highlight of our experience; they were genuinely caring and kind. My husband's favorite mole from our entire trip was at the hotel restaurant, so be sure not to miss it!

Stayed in April 2025

Fantastic location in cool town. Easy walk to squares, shops, restaurants, markets. Good room, good food in restaurant, friendly staff. Pool cold but refreshing. Would definitely stay again. Only thing that would make it better is a fridge in the room to keep drinks cold!

Stayed in March 2025

Great location and friendly staff.

Stayed in March 2025

We loved this hotel! The staff was personable and helpful, always friendly. The breakfast was great in a lovely setting. The location couldn’t have been better.

Stayed in February 2025

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Stayed in January 2025

Could use more shelf space in the bathroom!

Staff does a great job, especially Betzabe(?) and Andre. Location is excellent-walk to everything. Room over the pool with king bed very comfortable

Stayed in February 2025

Location was great! The hotel was very central to all the history of Oaxaca City. The roof top restaurant, pool and underground parking.

Stayed in February 2025

No complaints!

Great value for your money and right in the heart of the tourist area. Walkable to so many things! Welcome drink was unexpected. On site parking was great. Restaurant had 2x1 drink specials the night we stayed which was a bonus. Will definitely stay here again’

Stayed in February 2025

Online

Excellent customer service, great location and very clean

Stayed in February 2025

The only negative thing about the room is that it was somewhere in the back and has no natural light. Water of the swimming pool was very cold.

This hotel has the perfect location, just one block next to the main street and next to one of the cheapest traditional restaurant with one Michelin star! The hotel also looks really nice, we love the patio with the swimming pool. The room was okay, it felt clean and was very spacious. There is a safe. The shower is good. Friendly and helpful staff.

Stayed in January 2025

I wish I could have stayed longer.

Oaxaca is the perfect... yes perfect place to stay in Oaxaca Mexico. It is centrally located where all the activities are. The staff are fluent in Spanish and English. Staff went above and beyond our expectations.

Stayed in February 2025

We were pleased to be offered complimentary cocktail vouchers at check-in although the bar didn’t honor them in my case. I like the bar restaurant but I suggest presenting your voucher in advance.

The room was compact but sufficient. Being an interior room it was pleasantly comfortable temperature wise, we didn’t need the air conditioning. The staff was friendly and helpful. Excellent location to el centro

Stayed in February 2025