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Reviews of Condo in Ocean Front Resort

12 Boulevard Kukulcan PIRAMIDES DEL REY, 77500 Cancún, Mexico

#304 of 521 Holiday rentals in Cancún

Guests' Choice

Review score

Based on 19 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    7.9

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 19

  • Reviewed: 24 January 2025

    8.0
    Great price and plan to stay again!
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Super busy, lots of kids, little noise control between the units- you can hear everything going on in the hallways and rooms around you! They provide a few snacks and drinks in the room but for a charge- I do think waters should be included.

    Great location! Right across from the mall, could jump on the bus easily! The hotel had 3 pools, lots of beach chairs, plenty of spots to refill your water bottle and a little store to buy things. I had a king bed and really like that there was also a comfortable chair to relax on and two smaller chairs with a little side table. Previous comments said the resort was aging and I could tell but that doesn’t affect your stay! I had to contact the owner for two small issues and they were prompt to reply!

    Stayed in January 2025

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    A lot of people in the pool

    Location

    Stayed in August 2025

  • Reviewed: 20 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night

    Everything was perfect

    We had a wonderful stay at this condo in Cancun! The place was big, comfortable, and had everything we needed for a relaxing vacation. The host was super nice and provided excellent service throughout our stay. We truly wish we had booked more nights—it was that good! We’ll definitely be coming back. Highly recommended! Totally value for money!

    Stayed in April 2025

  • Reviewed: 6 April 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night

    I was charged $200 instead of the 109 I was quoted

    It was as expected

    Stayed in March 2025

  • Reviewed: 4 April 2025

    10
    Excellent value for your money
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Be aware that the condo doesn’t include the resort’s all-inclusive options, these must be paid for separately, and the cost can add up quickly. You can buy and bring your own stuff though.

    The property is perfectly located within a beach resort that offers all the amenities, making it an ideal choice for families. The beach is amazing, the pools are very nice and they offer activities for children and adults.

    Stayed in April 2025

  • Reviewed: 30 January 2025

    10
    Great family spot
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Has 3 pools adult , family and kid pool with water slides. A Mayan ruin, also beach front . The host was excellent and had great communication skills. There are lots of things accessible across the street such as movie theater and pharmacy. You can opt in for the all inclusive package which we did . We had an excellent stay for our 3 days two nights. And would definitely recommend to friends and family. We also used the transportation recommended by host which was good as well.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was good 👍

    Nice view from the room

    Stayed in January 2025

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    The property manager/owner was in contact and very friendly the hole time always clarifying questions adequately. Facilities were very nice, kids friendly and very enjoyable for the hole family.

    Stayed in September 2024

  • Reviewed: 9 June 2024

    5.0
    Pay more, stay somewhere else.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 5 nights
    • Submitted via mobile

    It smells! It is apparently something they put in the air conditioning unit but it takes your breath away & chokes you. They also have an inclusive package at the resort that you can buy separately as this apartment is an Airbnb. You must buy the inclusive package for all people staying in the apartment so if you are traveling with adult children or friends & you want to do different things on different days you can’t buy the package. You cannot buy drinks at the bar if you do not have the inclusive package, they will not even give you a water! You cannot use the laundry service which was an additional cost anyway as it is Airbnb. You are treated pretty badly if you do not purchase the all inclusive armband. All inclusive is not something common in Australia so was very new to us, we were happy to purchase at $120US a day but as we were traveling with adult children we wanted to do different things it didn’t really work out for us. E.g my husband and I did a 13 hour day trip so where not in the resort from 7am to 8pm, our adult children were unable to purchase the all inclusive wristbands for the day & have a resort day as you had to buy for every person in the room regardless of if you wet there or not. Considering it is a self contained apartment the facilities were not that great.

    Good location

    Stayed in March 2024

  • Reviewed: 4 September 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Apartment with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The hot tub doesn’t work!! and very dirty ! No washing machine although in the reservations says I will getting. All the ceiling in the living room are crumbling.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    3.0
    Overvalued and underperforming
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 9 nights
    • Submitted via mobile

    This was only a hotel room ,not a condo. Dishes had to be washed in the bathroom. Stained towels needed to be changed at request and we received.. stained towels. Pkus a noticeable warnibg that if we stain or rip the towels we would be fined. We asked for a 3rd bed and were offered an inflatable mattress...only to find out it was deflating because it had a hole. We were told the "deflatable" mattress was "new" and no effort to do anything. As a result pretty much sleeping on the floor. A room in need of at least a makeover. Not recommendable at all

    Location,access to pool and beach

    Stayed in August 2023

  • Reviewed: 10 March 2023

    6.0
    fun and safe
    • Leisure trip
    • Family with young children
    • Apartment with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    some forniture are very old and without manteinance

    location and activities

    Stayed in March 2023

  • Reviewed: 10 February 2023

    10
    Great value!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    The room was a bit outdated, but it really wasn't an issue for us since we spent a lot of our time at the pool or the beach.

    The location was perfect, it was also located on an all inclusive resort. You can get an all inclusive pass by day, which we thought was a good value instead of just buying all days. The owner is very responsive especially if there is an issue.

    Stayed in February 2023

  • Reviewed: 12 November 2022

    1.0
    RUN AWAY FAST. DO NOT STAY HERE.
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Room was unsanitary and not as described. The "2nd" bedroom is a part of the living room sectioned off with a curtain. There were blood and semen stains everywhere. Holes in the curtains, the bed was hard as concrete. Rust on the washer and in the shower area. Door knob was not correctly installed and very wobbly. Chairs were severly cracked. Outlets without face covers. We had a 1 year old with us, so not only was everything disgusting it was also unsafe. I should have read the reviews more closely. They are all bad. Do not stay here!

    Nothing. Room was unsanitary and not as described.

    Stayed in November 2022

  • Reviewed: 27 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 13 April 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 3 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 27 September 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

Showing 1 – 19

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