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  5. Reviews of Hotel Imperial

Reviews of Hotel Imperial This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5 de Mayo 106, Zona Centro, 20000 Aguascalientes Ags., Mexico, 20000 Aguascalientes, Mexico

#58 of 64 hotels in Aguascalientes

Guests' Choice

Review Score

Based on 41 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.7

  • Location

    9.1

  • Facilities

    6.2

  • Staff

    7.9

  • Value for money

    6.8

  • Free Wifi

    7.8

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Showing 1 - 25

  • Reviewed: June 3, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not large. No hot water.

    It is an old building. Location is excellent. Large area outside rooms to sit.

    Stayed in June 2025

  • Reviewed: December 23, 2024

    7.0
    Superb location. Good value. Friendly Staff
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The towels on my first day look like rugs. And they have no floor mat for the shower room. No hot water on my first night as well. I did not complain but everything was amended on my second night. New towels and hot water began to work. Wifi is not secured. It can be super noisy when there is a big event in the plaza. I think the whole town can hear it so I'm not complaining.

    Location is superb. Just right across the cathedral. Room is spacious and the building is beautiful. They have a patio where family can gather.

    Stayed in December 2024

  • Reviewed: January 28, 2024

    8.0
    amazing location, busy area.
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night

    so noisey, the windows are so thin and it's on a main street, so there's always scooters, cars, music going on. Also your window to the balcony is kind of shared with your neighbor... and no blinds, its very bright at night. We had earplugs and eyemask so we were fine.

    great spot right downtown. so much to see and do just a few blocks all around. we felt safe and enjoyed the ambiance, the room is very clean and white and you can see the town square and cathedral from your window. Great place to get to see some of the best of aguascalientes by foot!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Ok for a short stay
    • Business trip
    • Solo traveler
    • Superior
    • Stayed 3 nights
    • Submitted from a mobile device

    It gets kind of noisy because of the proximity to the City Hall and the underpass street right in front of it

    Large beds , big rooms , very good location being right downtown Aguascalientes

    Stayed in December 2023

  • Reviewed: September 2, 2023

    6.0
    Great location but noisy
    • Leisure trip
    • Solo traveler
    • Superior
    • Stayed 2 nights

    Central place, so the cathedral's bell felt like it was inside the room

    Central place :)

    Stayed in August 2023

  • Reviewed: May 11, 2023

    6.0
    good for a couple of days of tourism
    • Business trip
    • Solo traveler
    • Standard
    • Stayed 1 night
    • Submitted from a mobile device

    old furniture, stairs and lack of a close parking

    location

    Stayed in April 2023

  • Reviewed: May 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Triple
    • Stayed 3 nights
    • Submitted from a mobile device

    ...

    Great location, walking distance to many places.

    Stayed in May 2023

  • Reviewed: February 20, 2023

    7.0
    Improve the sanitary hydraulic system and against street noise. Despite the above, I recommend it.
    • Leisure trip
    • Group
    • Standard Triple
    • Stayed 1 night
    • Submitted from a mobile device

    It does not air-conditioning; you can hear a lot of noise from the street at late night and It does'not have parking in the building itself.

    Price, support, staff attention and location

    Stayed in February 2023

  • Reviewed: November 25, 2022

    8.0
    enjoyed the views of the square
    • Leisure trip
    • Couple
    • Standard
    • Stayed 7 nights
    • Submitted from a mobile device

    a lot of traffic noise

    location

    Stayed in November 2022

  • Reviewed: November 19, 2022

    7.0
    Value and location are great, very loud.
    • Leisure trip
    • Solo traveler
    • Standard
    • Stayed 3 nights

    The rooms are very badly insulated. Which means it gets really loud inside. Traffic sounds get amplified by the tunnel next to the hotel.

    The Location was very Central and easy to navigate to.

    Stayed in November 2022

  • Reviewed: November 17, 2022

    6.0
    good enough
    • Leisure trip
    • Solo traveler
    • Standard Two Beds
    • Stayed 8 nights
    • Submitted from a mobile device

    bathrooms. water supply no elevator was really bad, especially without bellboy.

    location

    Stayed in November 2022

  • Reviewed: November 6, 2024

    1.0
    Unfortunate details that overshadow the excelent location
    • Leisure trip
    • Family with young children
    • Standard Two Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water. TV didn't work. Unhelpful staff.

    Location next to the Cathedral

    Stayed in November 2024

  • Reviewed: October 28, 2024

    3.0
    Pay a little more and get something better.
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 1 night

    There was no hot water at all. The towels in the bathroom look like they have been used since the hotel opened. Also there were no blankets at all only sheets.

    I liked the location only and the lady that helped me in the front and that is about it nothing else was good or worth staying again. I really hace nothing else to say good about this place.

    Stayed in October 2024

  • Reviewed: February 23, 2024

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water. No heating. 3 steep steps into very small bathroom. Small room .-stub toes on bed corners.

    Very central location . Free coffee. Attractive old building.

    Stayed in February 2024

  • Reviewed: November 9, 2023

    1.0
    DO NOT STAY HERE. SO MANY COCKROACHES.
    • Leisure trip
    • Family with young children
    • Standard Triple
    • Stayed 1 night

    Cockroaches!! We stayed on their first floor in an interior room. The exterior window faced the courtyard where other residents hang out so the only way to maintain privacy was to keep the window closed and shades down. That's something to consider on a hot day. There were other issues that are mostly small inconveniences. The biggest problem was the cockroaches. There were soooo many inside the bedroom. As soon as we turned off the lights to go to sleep they came out. We turned the lights back on when we noticed something crawling on the wall. It was a cockroach. The gross little ones. On the floor they were everywhere. Some were even trying to crawl into our luggage. We left in the middle of the night because it was too much.

    The location of this hotel is excellent. Directly across from the cathedral and so close to many cultural sites.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard
    • Stayed 3 nights
    • Submitted from a mobile device

    Roaches 🪳

    Close to the square

    Stayed in October 2023

  • Reviewed: July 10, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Triple
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location and best price in the zone

    Stayed in July 2023

  • Reviewed: May 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows are too hard and bulky, the window frames on the balcony are rusted from the bottom. Other than that, everything was ok.

    Great location, good room size, hot water.

    Stayed in May 2023

  • Reviewed: January 1, 2023

    9.0
    good
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night
    • Submitted from a mobile device

    no hot water

    location /clean/friendly

    Stayed in December 2022

  • Reviewed: December 27, 2022

    4.0
    Good location but in very poor state.
    • Leisure trip
    • Family with young children
    • Standard Triple
    • Stayed 3 nights
    • Submitted from a mobile device

    Very run down, sheets were not clean, hair in drains, peeling wallpaper and a decor not changed since the 50s

    Excellent location, friendly staff and good value for money. Comfortable beds.

    Stayed in December 2022

  • Reviewed: December 24, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard
    • Stayed 1 night
    • Submitted from a mobile device

    little hot water / no preasure

    great locAtion clean rooms

    Stayed in December 2022

  • Reviewed: November 4, 2022

    1.0
    horrible
    • Leisure trip
    • Family with young children
    • Standard Two Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Bad condition I couldn’t access the bathroom because the door didn’t open it was broken they did nothing to fixed , the floor on the room was broken the tv didn’t work or the wifi the bed was falling a part we left the hotel after one night cause I didn’t have a bathroom they say they would only charge my card for that night but they charge my total stay I haven’t received no refund or nothing horrible service

    the location

    Stayed in November 2022

  • Reviewed: May 8, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: July 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

Showing 1 - 25

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