Reviews of Park Royal Homestay Los Cabos 4 stars
Retorno Playa Anuti 27, Colonia Campo de Golf, 23400 San José del Cabo, Mexico
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Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewGreat space and clean facilities The pool and poolside cabanas were comfortable. Pepe, the bartender was charming and made great margaritas. Very quiet as it is located on the golf course. The balcony was nice to sit in the morning and have your coffee. View of the pool was also great. We also had parking available for our truck. We could walk to La Comer grocery store and restaurants easily. To get into centro San Jose there are urbanos (buses/collectivos) easily accessible on the boulevard for 16 pesos or a 20 minute walk.
The kitchen in the suite is rather dated. The 2 burner stove did not quite boil water--had to use the microwave. The sink is vintage 1970's. Upon check-in I didn't like the time-share representative making a pitch. After a long day of travel, that's the last think I want to hear before I check in to my room. Drinking water from a garrafon should be supplied by the hotel.
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewLoved the pool, the restaurant with el Sñr. Jose (don Pepe) and the room!
All good!
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewIn the middle of a golf course, so lots of green around you
Pool was closed at time on both stays due to the hotel pet iguana pooping in the pool; our table still had bottle stains from the previous tenant; when we checked in we were told someone would show us to our room but after waiting ten minutes we just went and found it ourself.
Dear Laurie First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. It disappoints me to know that we were unable to meet your expectations, for which I make an apology. Please let me inform you that we are working on this issue for these inconveniences not to take place again. I expect to have the opportunity to welcome you back at our resort to make up for these disappointments. Georgina Dominguez
Dear Laurie First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. It disappoints me to know that we were unable to meet your expectations, for which I make an apology. Please let me inf… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewChill atmosphere, great hammocks, excellent staff
Walls of our room were paper-thin. We could hear everything that happened in the rooms beside us - microwave turned on, dishes clattering, morning conversations, and twice - fortunately brief - a squeaky bed being given a workout. It is in the middle of a small golf course, with a busy intersection near by, so during the day you hear a steady stream of traffic and the whistles of the police officer at the traffic circle. There is beach access relatively close by, but a little hard to find as there is construction and condos between the location and the beach.
Dear Laurie Please let me thank you in the first place for staying at Park Royal Los Cabos. Allow me to let you know that this kind of reviews encourages us to strive for a service of excellence. Please do not hesitate to visit us again and kindly let us provide you with an outstanding service that exceeds your expectations. Georgina Dominguez
Dear Laurie Please let me thank you in the first place for staying at Park Royal Los Cabos. Allow me to let you know that this kind of reviews encourages us to strive for a service of excellence. Please do not hesitate to visit us again and… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewIn dire need of maintenance and remodelling. Many things in room are in need of repair.
Dear Mr. Dave first and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. Our mission is to make every stay as pleasant as possible. For that reason, we welcome all of our guests' feedback as it will allow us to enhance the services we offer. Please know that we are currently implementing action plans to revert this situation. I am certain that we can make your stay a memorable experience, so please do not hesitate to visit us again. Sincerely Georgina Domínguez.
Dear Mr. Dave first and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. Our mission is to make every stay as pleasant as possible. For that reason, we welcome all of our guests' feedbac… Show more
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewVery quaint boutique type hotel great location extremely nice staff
Some rooms are not nearly as nice as others and would like more water suppled
Dear Guest; Thank you very much for your preference. It was a pleasure to have received it at Park Royal Homestay Los Cabos. We also thank you for the time dedicated to share your pleasant experience in our hotel. I am truly grateful for your appreciation towards the service provided by our staff members and for highlighting how much you enjoyed your stay. Know that your satisfaction as guest of our resort is our priority. Allow me to let you know that this kind of reviews encourages us to strive for a service of excellence. I look forward to your next visit to make your upcoming stay as memorable and pleasant as you deserve. Best Regards; César Castillo.
Dear Guest; Thank you very much for your preference. It was a pleasure to have received it at Park Royal Homestay Los Cabos. We also thank you for the time dedicated to share your pleasant experience in our hotel. I am truly grateful for yo… Show more
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewThe best part was meeting the amazing poolside bat staff, they absolutely made our stay very special ❤️
The shower needs fixing.
Dear Guest; Please let me thank you in the first place for staying at Park Royal Homestay Los Cabos and for taking the time to share your pleasant experience. I am truly grateful for your appreciation towards the service provided by our staff members in the pool bar and for highlighting how much you enjoyed your stay. Know that your satisfaction as guest of our resort is our priority and will be fixit the shower. Allow me to let you know that this kind of reviews encourages us to strive for a service of excellence. It will be a pleasure to host you during your upcoming vacation. We will definitely leave a better impression on you. Best Regards; César Castillo.
Dear Guest; Please let me thank you in the first place for staying at Park Royal Homestay Los Cabos and for taking the time to share your pleasant experience. I am truly grateful for your appreciation towards the service provided by our sta… Show more
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 23 March 2024 · Stayed in February 2024
Verified reviewStaff was friendly and helpful. Nancy was a beautiful soul. I felt like old friends when we hugged goodbye. She even made sure to call me an Uber ride the morning of my departure and inquired as to the cost. The owner made sure I had enough water to drink since I was parched after my flight. He allowed me to access my room early and even gave me an upgrade.
Dear Guest Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. It is thanks to comments like yours that we want to work hard every day to offer a greater service. It will be a pleasure to host you during your upcoming vacation. We will definitely leave a better impression on you. Georgina Dominguez
Dear Guest Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. It is thanks to comments like yours that we want to work hard every day to offer a greater service. I… Show more
Reviewed: 20 March 2024 · Stayed in March 2024
Verified reviewLocation
Pretty old needs updating
Dear Lisa Please let me thank you in the first place for staying at Park Royal Los Cabos. It would be a pleasure to host you in the near future in order for you to testify the changes managed thanks to comments like yours. Best Regards Georgina Dominguez
Dear Lisa Please let me thank you in the first place for staying at Park Royal Los Cabos. It would be a pleasure to host you in the near future in order for you to testify the changes managed thanks to comments like yours. Best Regards Geor… Show more
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewSmall, homey and Intimate.
A little outdated
Dear Gust; First of all, I would like to thank you for taking the time to share your enchanting experience and for choosing Park Royal Homestay Los Cabos as host of your vacation. Please know that it is enormously satisfying to know that we provided you with a memorable stay. That is one of our main goals and it is good to know that we are on the right track. Allow me to let you know that this kind of reviews encourages us to strive for a service of excellence. I look forward to your next visit to make your upcoming stay as memorable and pleasant as you deserve. Best Regards; César Castillo.
Dear Gust; First of all, I would like to thank you for taking the time to share your enchanting experience and for choosing Park Royal Homestay Los Cabos as host of your vacation. Please know that it is enormously satisfying to know that we… Show more
Reviewed: 3 March 2024 · Stayed in March 2024
Verified reviewThe size of the hotel and convenience of the location.
A better toaster and our toilet did not work properly.
Dear Dennis Before anything else, thank you for your stay at Park Royal Los Cabos. I am really sorry we could not prevent this kind of inconveniences from happening during your stay. I expect to have the opportunity to welcome you back at our resort to make up for these disappointments. Sincerely Georgina Dominguez
Dear Dennis Before anything else, thank you for your stay at Park Royal Los Cabos. I am really sorry we could not prevent this kind of inconveniences from happening during your stay. I expect to have the opportunity to welcome you back at o… Show more
Reviewed: 2 March 2024 · Stayed in February 2024
Verified reviewlocation was good for us
no one at reception could communicate in english and the resort is over 90% english speaking people. Room was not what we booked. We booked a king jr suite. and received a jr suite with 2 small beds. Although the room was ok. Rooms are very outdated and with just a coat of paint and window and door maintenance and some kitchen upgrades it could be an excellent room
Dear Greg, Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. It is with great pleasure that I read the review you kindly shared. It please me to know how special your stay was as your satisfaction is ours as well. Please know that your every comment is very constructive as it encourages us to become better each day. Hopefully I will have the opportunity of welcoming you at our resort another time to create more memorable experiences. sincerely Gergina Dominguez
Dear Greg, Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. It is with great pleasure that I read the review you kindly shared. It please me to know how special … Show more
Reviewed: 1 March 2024 · Stayed in February 2024
Verified reviewLoved the facilities and loved the kitchen staff
Front desk staff were always laughing and not being very professional.not very helpful No kettle which was annoying or extra garbage bags
Dear Ryland Please let me thank you in the first place for staying at Park Royal Los Cabos; I would like to offer you my most sincere apologies for the adverse situation during your stay. I hope you granted us the opportunity to demonstrate the enhancements achieved after our guests' valuable feedback. Best Regard Georgina Dominguez
Dear Ryland Please let me thank you in the first place for staying at Park Royal Los Cabos; I would like to offer you my most sincere apologies for the adverse situation during your stay. I hope you granted us the opportunity to demonstrate… Show more
Reviewed: 16 February 2024 · Stayed in January 2024
Verified reviewReviewed: 15 February 2024 · Stayed in February 2024
Verified reviewPool swim up bar and amenity's there were very nice.
Furnishings were a bit outdated but the suite was large and comfortable.
Dear Guest; Before anything else, thank you for your stay at Park Royal Homestay Los Cabos and for the time taken to share your pleasing experience. It is very rewarding to know how much you enjoyed your stay at our resort. Please know that our aim is to go beyond your expectations and I am truly content to find out that we achieved it. Please know that your every comment is very constructive as it encourages us to become better each day. I am certain that we can make you feel at home every time you come. Please feel free to come back anytime. Best Regards; César Castillo.
Dear Guest; Before anything else, thank you for your stay at Park Royal Homestay Los Cabos and for the time taken to share your pleasing experience. It is very rewarding to know how much you enjoyed your stay at our resort. Please know that… Show more
Reviewed: 8 February 2024 · Stayed in February 2024
Verified reviewEverything! Great, comfortable value accommodations
Dear Jeffrey Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. It is thanks to comments like yours that we want to work hard every day to offer a greater service. It will be a pleasure to host you during your upcoming vacation. We will definitely leave a better impression on you. Georgina Dominguez
Dear Jeffrey Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. It is thanks to comments like yours that we want to work hard every day to offer a greater service.… Show more
Reviewed: 24 January 2024 · Stayed in January 2024
Verified reviewLocation was close to what we needed
No/inadequate water in bathroom on a daily basis
Before anything else, thank you for your stay at Park Royal Los Cabos. I extend an honest apology to you for the unpleasant situation you underwent during your stay. Please let me inform you that we are working on this issue for these inconveniences not to take place again. Best Regard Georgina Dominguez
Before anything else, thank you for your stay at Park Royal Los Cabos. I extend an honest apology to you for the unpleasant situation you underwent during your stay. Please let me inform you that we are working on this issue for these incon… Show more
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewReviewed: 11 January 2024 · Stayed in January 2024
Verified reviewThe staff were friendly. We always felt safe.
The room was really stuffy and needs new furniture - especially the couch. The doors need to be replaced, and the door shared by 303 and 304 should be more secure and soundproof. The screen door was completely broken. Upgrading the "patio" furniture would be nice too. Anything that can be done to soundproof the room would be beneficial. Lots of traffic noise in a stuffy room was not exactly ideal.
Dear Johnson Before anything else, thank you for your stay at Park Royal Los Cabos. Allow me to thank you for sharing your comments as they will permit us to develop our services in order to keep delivering the best experience to our guests. Allow me to let you know that due to your valuable feedback, immediate actions have been taken to avoid future displeasures regarding these matters. We would be more than pleased to host you again to show you the improvements made after our guests' valuable feedback. Georgina Dominguez
Dear Johnson Before anything else, thank you for your stay at Park Royal Los Cabos. Allow me to thank you for sharing your comments as they will permit us to develop our services in order to keep delivering the best experience to our guest… Show more
Reviewed: 9 January 2024 · Stayed in January 2024
Verified reviewThey were very nice and helpful
Dear Chelsy Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. It is thanks to comments like yours that we want to work hard every day to offer a greater service. It will be a pleasure to host you during your upcoming vacation. We will definitely leave a better impression on you. Atentantamente Georgina Dominguez
Dear Chelsy Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. It is thanks to comments like yours that we want to work hard every day to offer a greater service. … Show more