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Reviews of Piedra de Agua Merida 5 stars

Calle 60 No 498 x 59 y 61, 97000 Mérida, Mexico

#129 of 190 hotels in Mérida

Guests' Choice

Review score

Based on 168 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 4 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The design of the place is super, the rooms are very large and nice. The location in the heart of Merida was excellent!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    7.0
    Excellent location, reasonable value for money, room quite noisy.
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    My room was facing the street and quite noisy at night.

    Location. Staff. Excellent breakfast. Fast WiFi.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    7.0
    Central location, nice staff but improvements to sound proof needed
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very loud music in the backyard all day + sound of AC in backyard all day disturbing the peaceful place. The rooms are facing the Main Street, the doors to the balcony are only made of wood who aren’t soundproof and the only source of natural daylight. So during th day you keep them closed because of heat (= dark in room) and during night to not hear the very loud surrounding of the street.

    Super central location Nice decorated backyard Helpful staff members

    Stayed in June 2025

  • Reviewed: 18 June 2025

    8.0
    Great location
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    When we arrived, the hotel was too dark to get to the rooms.

    Beautiful building. Great location.

    Stayed in March 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    No AC in all the hotel. Just room. Windows without bug mesh.

    Really cozy place

    Stayed in June 2025

  • Reviewed: 30 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 5 nights

    The breakfast patio was great, but the choices of what to eat were limited. It's not a big problem — there are lots of great places within walking distance nearby.

    Great location, right in the city centre—lots of activities nearby. The rooms were exceptionally clean and cosy. I didn’t get the chance to explore all of the amenities, but I’m happy with my stay there nonetheless. I’ll probably be back!

    Stayed in May 2025

  • Reviewed: 15 May 2025

    8.0
    Location is second to none; the service is exceptional; great HQ for Merida visits.
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights

    Some rooms face 60th St. which is VERY busy and there's no sound isolation. If you're a light sleeper, you probably need to request an interior room. My bathroom was smallish, but well appointed.

    Great location, great historic building. Understated from the outside. The patio is gorgeous, same with the breakfast/lobby area if you're in need of a break from the heat.

    Stayed in May 2025

  • Reviewed: 23 April 2025

    8.0
    Great location!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Service for breakfast is not so great. We had to grab our own coffee craft to serve ourselves coffee. We also had to find cups and utensils for our table.

    Great location!

    Stayed in March 2025

  • Reviewed: 20 April 2025

    8.0
    It will be your home!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 8 nights
    • Submitted via mobile

    Beds are hard

    Everything is perfect, it's located in the best place/street in Merida, the staff is incredibly great

    Stayed in April 2025

  • Reviewed: 30 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Since it is an old building, one could hear some noise from the common areas

    All the employees were super helpful and friendly. The location is great and the hotel is beautiful. Breakfast is also pretty good

    Stayed in March 2025

  • Reviewed: 25 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location and staff were exceptional, as well as the backyard pool and restaurant area for breakfast, evenings drinks and working space

    Stayed in February 2025

  • Reviewed: 17 March 2025

    9.0
    Great hotel, excellent location
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    The breakfast at the hotel was lovely. Nice coffee, fruit and yogurt then eggs of your choice, toast and jam - all sat in the lovely courtyard/garden area.

    Stayed in March 2025

  • Reviewed: 15 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Loud street in front (no glass windows…), traffic noise comes unfiltered. Parking (valet for 160 pesos per day) is very complicated. When we wanted to make use of it we should have waited for 25 min circling in the streets with the car…

    Nice room, nice ambiance, friendly staff.

    Stayed in February 2025

  • Reviewed: 28 January 2025

    9.0
    Comfortable stay near all key attractions
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Breakfast lacked Vegetarian options.

    Perfect location, just a short distance from all the key attractions, and the staff was incredibly helpful. However, the breakfast lacked variety, and there was no buffet option available.

    Stayed in December 2024

  • Reviewed: 27 January 2025

    8.0
    Centrally located
    • Business trip
    • Couple
    • Suite
    • Stayed 1 night

    Room size Bathroom size Breakfast

    Location

    Stayed in November 2024

  • Reviewed: 26 January 2025

    7.0
    All in all we enjoyed our stay and would book again but book a room with two beds to gain some space.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    We upgraded our room assuming the balcony over the square was going to be a perk. However the room was very tiny and the “balcony” was not over the square but over a noisy street. It was not a balcony per se but a big window that opened. Not big enough to sit outside. There were big beautiful rooms so my suggestion is to ensure you make your room selection with care. There no where to sit other than the bed.

    The location was great for walking around. The “Old World” architecture was amazing. The staff were great. Very accommodating. The matrimonial bed was comfortable. Food was good especially in the lovely garden.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    7.0
    Great location in the center of things
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Room size storage space in room

    Location Staff

    Stayed in January 2025

  • Reviewed: 19 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was too small

    Excellent location and very friendly staff.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    9.0
    This place checked all the boxes we needed!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Beautiful design, great location and kind staff. Incredible value for the price we paid which included breakfast.

    Stayed in November 2024

  • Reviewed: 9 November 2024

    7.0
    Could have been better !
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Food was not good at all! Tacos de picaña, absolutely salty, tuetano was the worst I ever tried, not properly cooked, I am used to eat tuetano and believe me this was not properly done. Truffled chips, I wasn’t sure they were truly “truffled” I mention this to the waiter, and it seems to be he didn’t know what to say or even just try to say “sorry” again, pricing is not up to par with service delivery and quality, I assume my previous night sandwich was not charged because of this incident. Bathroom Sink, handle is switched, cold runs actually hot and viceversa, there is no sink plug therefore bad smells come from it during the night. Bathroom glass has mold on it

    Location! So close to iconic touristic places Staff in general is sweet and kind, although they could need some guidance to be oriented on high-end service considering this hotel is advertised as a “Boutique” one and rates are high. I arrived late and the front desk agent was so nice, he had my overnight sandwich ready that I sincerely appreciated after a long day trip.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    8.0
    excellent location to explore downtown Merida
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    didn't have the extra touches one usually associated with a boutique hotel.

    Breakfast was ok in a nice courtyard. The room was clean and the hotel is in an excellent centro location.

    Stayed in November 2024

  • Reviewed: 15 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Flys and room was but dirty

    Location was great foood was delicious

    Stayed in October 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    There were tiny flies everywhere that gave the feeling of lack of hygiene.

    Very good rooms with good beds, AC, nice shower etc.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Great location, friendly staff
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The internet service was not the best, definitely needs improvement.

    The location was ideal, close to center. Great restaurants and parks nearby.

    Stayed in July 2024

Showing 1 – 25

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