2 Callejón de la Condesa, 36000 Guanajuato, Mexico
#14 of 89 hotels in Guanajuato
Guests' ChoiceBased on 79 hotel reviews
8.9Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.9
Staff
9.4
Value for money
9.0
Free Wifi
9.1
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End of dialog contentReviewed: September 1, 2025
Ethel
United StatesNo AC, with limited windows that open to allow in fresh air. The room became progressively warmer, stuffier, despite use of fans.
5 minutes walking from all the great restaurants, hidden gems. Located on a quieter alley.
Stayed in September 2025
Reviewed: August 30, 2025
Grisel
United StatesEverything
The best tours guide Gabby and Luis
Stayed in August 2025
Reviewed: June 15, 2025
Diane
United KingdomThe towels had holes in them and the breakfast was average at best.
Good sized room. Nice bedding. Very clean and not too noisy despite being centre of town (great location) Staff were helpful and friendly.
Stayed in June 2025
Reviewed: June 15, 2025
Armando
United StatesMattresses need to be outdated! AC needs to be installed!!
Clean please! Good location! Secure property!
Stayed in June 2025
Reviewed: May 3, 2025
Christine
CanadaThe water machine was empty. The check in was a little confusing as it was across the street in another hotel.
The hotel is in a great location and in walking distance to stores, restaurants and transit. The room was comfortable and clean.
Stayed in May 2025
Reviewed: April 2, 2025
Patricia
United KingdomMore of a guest house rather than a hotel. Breakfast served in a sister hotel. Juices, cereals etc were fine but hot food offering was not appealing and often lukewarm.
Very centrally located hotel. Large, comfortable room in a very charming, historic building. Set in an alleyway off the main street affording some (but not total) insulation from a very noisy town
Stayed in March 2025
Reviewed: March 20, 2025
Thomas
United StatesThe king size room was rather small. Breakfast was at another hotel. The room was hot at night even with the fan. The doors to the balcony had to stay closed due to the noise and pollution from the cars and busses. The double rooms facing the side street are much bigger and probably much better.
Location was great. Staff was friendly and helpful. Room was clean. Shower had good a good shower head and water pressure was strong enough.
Stayed in March 2025
Reviewed: January 28, 2025
Damon
United StatesFriendly,helpful staff
Stayed in January 2025
Reviewed: December 31, 2024
Andrew
New ZealandDownside of a great location is the noise at night but can't really blame the hotel for that, so hard to think of a negative
Great location, great facilities, clean room, friendly helpful staff
Stayed in December 2024
Reviewed: December 13, 2024
Julie
United StatesThe location was excellent, the staff were friendly, the bed was comfortable, and good shower.
Stayed in December 2024
Reviewed: November 6, 2024
William
United States3 flights of stairs. No air conditioning but weather wasn’t too hot.
Great location and staff.
Stayed in November 2024
Reviewed: November 5, 2024
Xiaoming
United StatesThe noise from street and hotel hallways, it is hard to avoid in MX though
Convenient location, nice service at front desk
Stayed in November 2024
Reviewed: October 3, 2024
Taylor
United StatesInternet was not strong enough to enter the thick walls of the hotel room
Very clean great location excellent room service. The included breakfast was quite nice.
Stayed in October 2024
Reviewed: September 7, 2024
Victor
United StatesParking
Style
Stayed in August 2024
Reviewed: September 3, 2024
Robert
United StatesCozy room and great location. Very friendly, helpful, and professional staff. The shower was wonderful; the pressure and temperature were better than home. If you are staying in Guanajuato Centro, you should know that you should not expect it to be quiet. This is a very lively city, especially downtown and on the weekends. You will not escape thumping music from clubs or passing vehicles, and it is very common to last until 3-4AM. This is not a problem of the hotel. In fact, of the three places I have stayed in Guanajuato Centro, this hotel's soundproofing very well done and actually the best. However, if you are averse to noise, be prepared with realistic expectations. This will be an issue to varying degree no matter what hotel you stay in Centro. I also never saw a single insect anywhere in the hotel, and we had the windows open a lot. Breakfast is served up in a neighboring hotel across the street (they are all part of the same group). It is buffet style, and I thought it was very good, especially the eggs and coffee. Overall, this was an excellent hotel to stay, and the price was great, as well. Highly recommended.
Stayed in September 2024
Reviewed: June 12, 2024
Marilu
United StatesVery clean hotel location is very close to the center, staff is amazing and nice. We booked a tour from the hotel. Definitely going back on my next trip to GTO.
Stayed in May 2024
Reviewed: March 13, 2024
Maria
United StatesVery friendly staff very accommodating
Stayed in March 2024
Reviewed: March 12, 2024
Claudia
CanadaI didn't like the noise, building not properly insulated, but then again, it's an old building. Bring ear plugs 😀
Location was perfect, closed to many amenities and very walkable area.
Stayed in March 2024
Reviewed: February 7, 2024
Sachiho
JapanThere was no heat in the room. I stayed in January, so the temperature at night was about 10 degrees, or there were moments when the futon in the room felt cold.
The male staff at the front desk in the afternoon made various arrangements with the driver in Spanish when I left something at Uber, which was very helpful.The room was very well organized, Location is perfect.
Stayed in January 2024
Reviewed: January 11, 2024
Fernando
United StatesLocation is the best in town, hotel is very cleaned and well maintained
Stayed in November 2023
Reviewed: December 7, 2023
Susan
United StatesVery noisy location, especially weekends and holidays Uncomfortable beds No elevator, lots of stairs
Perfect location Beautiful Colonial building Great breakfast provided at a sister hotel just across the street Wonderful, helpful guest service, Amazing luggage service Super clean spacious rooms with updated bathrooms Amazing views
Stayed in November 2023
Reviewed: November 12, 2023
Karen
United StatesThe mattress was a bit uncomfortable
The location was perfect, walking distance to callejon del beso, Teatro Juarez and mercado Hidalgo. Very fast internet and delicious breakfast! The staff was extremely helpful especially with the tour recommendations and booking
Stayed in November 2023
Reviewed: November 11, 2023
Yev
United KingdomNice central hotel. Friendly staff
Stayed in November 2023
Reviewed: July 29, 2023
Claudia
AustraliaWe liked everything and we even extended our stay. The only minor inconvenience is that the balcony door was a bit tricky to close, but ok once we got the hang of it. Also, it would be nice to have access to tea/coffee in the room. Overall our stay was super enjoyable though.
Perfect location, right in the centre near Plaza de la paz. We had a room facing a side alley, it had a quaint view and was quiet. Very nice and helpful staff Comfortable and large room Great breakfast provided We liked that instead of plastic water bottles there was a glass jug and glasses provided and we could refill from a water unit in the corridor whenever we needed it.
Stayed in July 2023
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