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  5. Reviews of Hotel Plata Condesa

Reviews of Hotel Plata Condesa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2 Callejón de la Condesa, 36000 Guanajuato, Mexico

#14 of 89 hotels in Guanajuato

Guests' Choice

Review Score

Based on 79 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    9.0

  • Free Wifi

    9.1

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Showing 1 - 25

  • Reviewed: September 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No AC, with limited windows that open to allow in fresh air. The room became progressively warmer, stuffier, despite use of fans.

    5 minutes walking from all the great restaurants, hidden gems. Located on a quieter alley.

    Stayed in September 2025

  • Reviewed: August 30, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    The best tours guide Gabby and Luis

    Stayed in August 2025

  • Reviewed: June 15, 2025

    8.0
    Clean room in great location
    • Leisure trip
    • Solo traveler
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The towels had holes in them and the breakfast was average at best.

    Good sized room. Nice bedding. Very clean and not too noisy despite being centre of town (great location) Staff were helpful and friendly.

    Stayed in June 2025

  • Reviewed: June 15, 2025

    8.0
    N/A
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Mattresses need to be outdated! AC needs to be installed!!

    Clean please! Good location! Secure property!

    Stayed in June 2025

  • Reviewed: May 3, 2025

    8.0
    Great location with friendly staff and comfortable room.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The water machine was empty. The check in was a little confusing as it was across the street in another hotel.

    The hotel is in a great location and in walking distance to stores, restaurants and transit. The room was comfortable and clean.

    Stayed in May 2025

  • Reviewed: April 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    More of a guest house rather than a hotel. Breakfast served in a sister hotel. Juices, cereals etc were fine but hot food offering was not appealing and often lukewarm.

    Very centrally located hotel. Large, comfortable room in a very charming, historic building. Set in an alleyway off the main street affording some (but not total) insulation from a very noisy town

    Stayed in March 2025

  • Reviewed: March 20, 2025

    8.0
    Overall OK for the price.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The king size room was rather small. Breakfast was at another hotel. The room was hot at night even with the fan. The doors to the balcony had to stay closed due to the noise and pollution from the cars and busses. The double rooms facing the side street are much bigger and probably much better.

    Location was great. Staff was friendly and helpful. Room was clean. Shower had good a good shower head and water pressure was strong enough.

    Stayed in March 2025

  • Reviewed: January 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Friendly,helpful staff

    Stayed in January 2025

  • Reviewed: December 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Downside of a great location is the noise at night but can't really blame the hotel for that, so hard to think of a negative

    Great location, great facilities, clean room, friendly helpful staff

    Stayed in December 2024

  • Reviewed: December 13, 2024

    10
    Wonderful stay in Guanajuato
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was excellent, the staff were friendly, the bed was comfortable, and good shower.

    Stayed in December 2024

  • Reviewed: November 6, 2024

    8.0
    Great staff and location. We had a wonderful stay.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    3 flights of stairs. No air conditioning but weather wasn’t too hot.

    Great location and staff.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Balcony
    • Stayed 1 night

    The noise from street and hotel hallways, it is hard to avoid in MX though

    Convenient location, nice service at front desk

    Stayed in November 2024

  • Reviewed: October 3, 2024

    8.0
    Very clean nice location good price. The free included breakfast is about one or two blocks away. It was quite good.
    • Couple
    • Queen Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Internet was not strong enough to enter the thick walls of the hotel room

    Very clean great location excellent room service. The included breakfast was quite nice.

    Stayed in October 2024

  • Reviewed: September 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Style

    Stayed in August 2024

  • Reviewed: September 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights

    Cozy room and great location. Very friendly, helpful, and professional staff. The shower was wonderful; the pressure and temperature were better than home. If you are staying in Guanajuato Centro, you should know that you should not expect it to be quiet. This is a very lively city, especially downtown and on the weekends. You will not escape thumping music from clubs or passing vehicles, and it is very common to last until 3-4AM. This is not a problem of the hotel. In fact, of the three places I have stayed in Guanajuato Centro, this hotel's soundproofing very well done and actually the best. However, if you are averse to noise, be prepared with realistic expectations. This will be an issue to varying degree no matter what hotel you stay in Centro. I also never saw a single insect anywhere in the hotel, and we had the windows open a lot. Breakfast is served up in a neighboring hotel across the street (they are all part of the same group). It is buffet style, and I thought it was very good, especially the eggs and coffee. Overall, this was an excellent hotel to stay, and the price was great, as well. Highly recommended.

    Stayed in September 2024

  • Reviewed: June 12, 2024

    10
    Very clean hotel location is very close to the center, staff is amazing and nice. We booked a tour from the hotel. Defin
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Very clean hotel location is very close to the center, staff is amazing and nice. We booked a tour from the hotel. Definitely going back on my next trip to GTO.

    Stayed in May 2024

  • Reviewed: March 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very friendly staff very accommodating

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the noise, building not properly insulated, but then again, it's an old building. Bring ear plugs 😀

    Location was perfect, closed to many amenities and very walkable area.

    Stayed in March 2024

  • Reviewed: February 7, 2024

    9.0
    pleasant stay
    • Leisure trip
    • Solo traveler
    • Queen Room with Balcony
    • Stayed 2 nights

    There was no heat in the room. I stayed in January, so the temperature at night was about 10 degrees, or there were moments when the futon in the room felt cold.

    The male staff at the front desk in the afternoon made various arrangements with the driver in Spanish when I left something at Uber, which was very helpful.The room was very well organized, Location is perfect.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    Perfect location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Location is the best in town, hotel is very cleaned and well maintained

    Stayed in November 2023

  • Reviewed: December 7, 2023

    9.0
    I highly recommend this Beautiful Colonial Hotel
    • Leisure trip
    • Group
    • King Room with Balcony
    • Stayed 4 nights

    Very noisy location, especially weekends and holidays Uncomfortable beds No elevator, lots of stairs

    Perfect location Beautiful Colonial building Great breakfast provided at a sister hotel just across the street Wonderful, helpful guest service, Amazing luggage service Super clean spacious rooms with updated bathrooms Amazing views

    Stayed in November 2023

  • Reviewed: November 12, 2023

    9.0
    Beautiful property in the heart of Guanajuato
    • Business trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress was a bit uncomfortable

    The location was perfect, walking distance to callejon del beso, Teatro Juarez and mercado Hidalgo. Very fast internet and delicious breakfast! The staff was extremely helpful especially with the tour recommendations and booking

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Twin Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice central hotel. Friendly staff

    Stayed in November 2023

  • Reviewed: July 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We liked everything and we even extended our stay. The only minor inconvenience is that the balcony door was a bit tricky to close, but ok once we got the hang of it. Also, it would be nice to have access to tea/coffee in the room. Overall our stay was super enjoyable though.

    Perfect location, right in the centre near Plaza de la paz. We had a room facing a side alley, it had a quaint view and was quiet. Very nice and helpful staff Comfortable and large room Great breakfast provided We liked that instead of plastic water bottles there was a glass jug and glasses provided and we could refill from a water unit in the corridor whenever we needed it.

    Stayed in July 2023

Showing 1 - 25

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