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Reviews of Playa Los Arcos Hotel Beach Resort & Spa 4 stars

Olas Altas 380, 48380 Puerto Vallarta, Mexico

#102 of 135 hotels in Puerto Vallarta

Guests' Choice

Review score

Based on 298 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 22 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior One King-size Bed
    • Stayed 2 nights
    • Submitted via mobile

    It’s VERY family oriented with A LOT of kids yelling and playing around. Adults getting drunk later in front of the rooms, property SUPER full and crowded. Mostly for locals, not really touristy.

    The location is great and the property is facing the sea

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not included

    Close to the beach

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Cute hotel in great location
    • Leisure trip
    • Couple
    • Superior One King-size Bed
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were in need of updates / small repairs. We would have liked better communication at check in on how things worked. We had to ask where to get pool towels (on the beach), if pool chairs were reservable, didn’t know how to set up a drink tab, etc.

    We loved the location and the pools. The staff were friendly and the facilities were clean. The hotel was small and fairly quiet.

    Stayed in April 2025

  • Reviewed: 8 May 2025

    7.0
    Stay here for the pool and beach, suck up the crumbling room for its balcony. Bed is comfy and sheets are clean. Bathr
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room had a great view, but I don’t think the bathroom had been renovated since the ‘80s.

    Fabulous location and the pool and restaurant were wonderful.

    Stayed in February 2025

  • Reviewed: 4 April 2025

    9.0
    Enjoyable.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Very good location. Staff very friendly and helpful. Love it.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    It was a beautiful place to stay in the romantic zone.
    • Leisure trip
    • Couple
    • Superior One King-size Bed
    • Stayed 5 nights
    • Submitted via mobile

    We a heard a lot of car noise because our room was next to a side street throughout the night and early morning.

    The location was excellent. The beach was beautiful as well as the pools.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 12 nights
    • Submitted via mobile

    Crowds

    Near everything

    Stayed in March 2025

  • Reviewed: 17 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior One King-size Bed
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are outdated, they can use a little cosmetic update.

    Loved the location, perfect for many dinning and shopping options.

    Stayed in February 2025

  • Reviewed: 7 March 2025

    7.0
    The hotel is nice, the location is the best part.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 14 nights
    • Submitted via mobile

    The rooms are a bit dated. Not many pool chairs so people would wait for the chairs to be put out at 7:30 am and put towels on them and not sit in the chairs until later in the day, so no chance of going to the pool and just sitting in a chair for a bit.

    The location is fabulous, walking distance to everything.

    Stayed in March 2025

  • Reviewed: 6 March 2025

    7.0
    great stay had a great time
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 10 nights

    the rooms were a little outdated but other than that it was great

    Stayed in March 2025

  • Reviewed: 6 March 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 7 nights

    The rooms were more than tired. Very outdated.

    The ammeninties and location were great.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    8.0
    Fun in the sun
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 14 nights

    The furniture was a bit dated.

    Great location and staff and nice pools and on the beach.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    7.0
    location very good. Outside hotel property and pool very. Room old, toilet shower problems, Room old
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 11 nights

    Toilet barely flushed. In first room shower took a long time to get any water, It stopped working at least 3 times in the three nights we were in the first room. 2nd room shower temps constantly were changing a lot of the time.

    Room very small.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    7.0
    Very friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 21 nights
    • Submitted via mobile

    Rooms vary greatly within the hotel

    On the shore

    Stayed in February 2025

  • Reviewed: 6 February 2025

    9.0
    Great place . no visitors allowed.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    what they don’t tell you is is that they have one section of the hotel that is not been updated that are the cheaper rooms and then when you get there, you can upgrade for the nicer rooms. My friends and I both did the cheap rooms they checked in a day early and sent me a text and said make sure you upgrade because the remodeled rooms are very small and very dated and not as nice. lots of kids in the pool during the day . so you don’t really want to hang out there . which you’re not even there for the pool !! right ? it’s good if you have kids. if you want any guests to come up to your room, they won’t allow it. They have to have a bracelet or else have to wait in the lobby. we stayed 5 day and with upgrade ( 2 beds) 1000.00 . Don’t pay more than that for this place . better vrbo places to stay that will allow family and friends to your room / pools

    centrally located and you get your own section of the beach to have a chair. hot tub adults only .

    Stayed in January 2025

  • Reviewed: 4 February 2025

    7.0
    Nice place with good staff and great location
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    only one elevator that didnt go to the 4th floor for most of our trip rooms need an update rather old looking

    housekeeping was wonderful! buffett was great pool area good

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    Everything was in walking distance
    • Leisure trip
    • Couple
    • Superior One King-size Bed
    • Stayed 1 night
    • Submitted via mobile

    Beech front

    Location was perfect

    Stayed in January 2025

  • Reviewed: 29 January 2025

    9.0
    Stay at Los arcos
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Some noise at night on the street side rooms

    Location

    Stayed in January 2025

  • Reviewed: 29 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No rope off area from peddling. We were hounded on the beach non stop

    Location

    Stayed in January 2025

  • Reviewed: 29 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior One King-size Bed
    • Stayed 3 nights
    • Submitted via mobile

    A little noisy. Nothing they can do about that though and we knew it was going to be.

    Location.

    Stayed in January 2025

  • Reviewed: 29 January 2025

    8.0
    Overall good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights

    No gym and didn't clean room daily

    On the beach, some of rooms were not cleaned daily, no gym

    Stayed in January 2025

  • Reviewed: 19 January 2025

    9.0
    Good for the most part.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Not all rooms cleaned daily. Wanted to over charge me on some rooms. Even though already had price from booking .com. I did end up paying $300 more than what booking.com had quoted me.

    Pools and on the beach. Some of the staff very good at their jobs others not so much.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    9.0
    Would stay again Great location Loved the short walk to the beach
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 10 nights

    wrist bands. garbage trucks in the lane next to the room

    loved the location. Didn't like to wear the wrist band for 10 days expecially going to a wedding. staff friendly and helpful Great places to eat and close Loved the little balcony

    Stayed in December 2024

  • Reviewed: 12 January 2025

    7.0
    Another great stay!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Rooms are small and don’t have furniture for clothes but we’re never in the room.

    The location is what brings us here. The staff is wonderful and has what we need for amenities. Will definitely be back!

    Stayed in January 2025

Showing 1 – 25

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