Olas Altas 380, 48380 Puerto Vallarta, Mexico
#102 of 135 hotels in Puerto Vallarta
Guests' ChoiceBased on 298 hotel reviews
7.9Cleanliness
8.0
Comfort
8.1
Location
9.4
Facilities
7.8
Staff
8.7
Value for money
7.9
Free WiFi
6.5
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End of dialog contentReviewed: 22 July 2025
Emir
United StatesIt’s VERY family oriented with A LOT of kids yelling and playing around. Adults getting drunk later in front of the rooms, property SUPER full and crowded. Mostly for locals, not really touristy.
The location is great and the property is facing the sea
Stayed in May 2025
Reviewed: 23 May 2025
Jaso
United StatesBreakfast not included
Close to the beach
Stayed in May 2025
Reviewed: 12 May 2025
Sadie
United StatesThe rooms were in need of updates / small repairs. We would have liked better communication at check in on how things worked. We had to ask where to get pool towels (on the beach), if pool chairs were reservable, didn’t know how to set up a drink tab, etc.
We loved the location and the pools. The staff were friendly and the facilities were clean. The hotel was small and fairly quiet.
Stayed in April 2025
Reviewed: 8 May 2025
Jody
United StatesOur room had a great view, but I don’t think the bathroom had been renovated since the ‘80s.
Fabulous location and the pool and restaurant were wonderful.
Stayed in February 2025
Reviewed: 4 April 2025
Mark
United StatesVery good location. Staff very friendly and helpful. Love it.
Stayed in March 2025
Reviewed: 22 March 2025
Tiffany
United StatesWe a heard a lot of car noise because our room was next to a side street throughout the night and early morning.
The location was excellent. The beach was beautiful as well as the pools.
Stayed in March 2025
Reviewed: 19 March 2025
Robert
United StatesCrowds
Near everything
Stayed in March 2025
Reviewed: 17 March 2025
Kenia
United StatesThe rooms are outdated, they can use a little cosmetic update.
Loved the location, perfect for many dinning and shopping options.
Stayed in February 2025
Reviewed: 7 March 2025
Kim
United StatesThe rooms are a bit dated. Not many pool chairs so people would wait for the chairs to be put out at 7:30 am and put towels on them and not sit in the chairs until later in the day, so no chance of going to the pool and just sitting in a chair for a bit.
The location is fabulous, walking distance to everything.
Stayed in March 2025
Reviewed: 6 March 2025
Carl
Canadathe rooms were a little outdated but other than that it was great
Stayed in March 2025
Reviewed: 6 March 2025
Joan
United StatesThe rooms were more than tired. Very outdated.
The ammeninties and location were great.
Stayed in March 2025
Reviewed: 1 March 2025
William
United StatesThe furniture was a bit dated.
Great location and staff and nice pools and on the beach.
Stayed in February 2025
Reviewed: 27 February 2025
Scott
United StatesToilet barely flushed. In first room shower took a long time to get any water, It stopped working at least 3 times in the three nights we were in the first room. 2nd room shower temps constantly were changing a lot of the time.
Room very small.
Stayed in February 2025
Reviewed: 27 February 2025
Renaud
CanadaRooms vary greatly within the hotel
On the shore
Stayed in February 2025
Reviewed: 6 February 2025
Misha
United Stateswhat they don’t tell you is is that they have one section of the hotel that is not been updated that are the cheaper rooms and then when you get there, you can upgrade for the nicer rooms. My friends and I both did the cheap rooms they checked in a day early and sent me a text and said make sure you upgrade because the remodeled rooms are very small and very dated and not as nice. lots of kids in the pool during the day . so you don’t really want to hang out there . which you’re not even there for the pool !! right ? it’s good if you have kids. if you want any guests to come up to your room, they won’t allow it. They have to have a bracelet or else have to wait in the lobby. we stayed 5 day and with upgrade ( 2 beds) 1000.00 . Don’t pay more than that for this place . better vrbo places to stay that will allow family and friends to your room / pools
centrally located and you get your own section of the beach to have a chair. hot tub adults only .
Stayed in January 2025
Reviewed: 4 February 2025
Henry
United Statesonly one elevator that didnt go to the 4th floor for most of our trip rooms need an update rather old looking
housekeeping was wonderful! buffett was great pool area good
Stayed in February 2025
Reviewed: 3 February 2025
Eric
United StatesBeech front
Location was perfect
Stayed in January 2025
Reviewed: 29 January 2025
Rob
CanadaSome noise at night on the street side rooms
Location
Stayed in January 2025
Reviewed: 29 January 2025
Rod
CanadaNo rope off area from peddling. We were hounded on the beach non stop
Location
Stayed in January 2025
Reviewed: 29 January 2025
Teena
CanadaA little noisy. Nothing they can do about that though and we knew it was going to be.
Location.
Stayed in January 2025
Reviewed: 29 January 2025
Rosa
United StatesNo gym and didn't clean room daily
On the beach, some of rooms were not cleaned daily, no gym
Stayed in January 2025
Reviewed: 19 January 2025
Rosa
United StatesNot all rooms cleaned daily. Wanted to over charge me on some rooms. Even though already had price from booking .com. I did end up paying $300 more than what booking.com had quoted me.
Pools and on the beach. Some of the staff very good at their jobs others not so much.
Stayed in January 2025
Reviewed: 16 January 2025
Kenneth
Australiawrist bands. garbage trucks in the lane next to the room
loved the location. Didn't like to wear the wrist band for 10 days expecially going to a wedding. staff friendly and helpful Great places to eat and close Loved the little balcony
Stayed in December 2024
Reviewed: 12 January 2025
Amy
United StatesRooms are small and don’t have furniture for clothes but we’re never in the room.
The location is what brings us here. The staff is wonderful and has what we need for amenities. Will definitely be back!
Stayed in January 2025
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