519A Calle 57, 97000 Mérida, Mexico
#181 of 190 hotels in Mérida
Guests' ChoiceBased on 29 hotel reviews
7.2Cleanliness
7.3
Comfort
7.3
Location
8.7
Facilities
7.0
Staff
8.0
Value for money
7.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 25 June 2025
Zach
United StatesThe off-site, main manager is a terrible human. The Wi-Fi was out the last few days I was there, and the way they installed new routers in the middle of the building the end units weren't connecting at all. Maybe they will fix that.
I liked the everyday staff, and the location. Both were great. It's not perfect but for the price it's a great value. The Serta mattresses were the best I have seen in 4 years in Mexico.
Stayed in May 2025
Reviewed: 16 June 2025
Ai
MexicoWindow was broken in the bathroom :(
Location is great! Nice that they have water in the hallway
Stayed in June 2025
Reviewed: 18 November 2024
German
CanadaThe bathroom was not as clean as I expected. The detergent they use to wash the towels and blankets smells very strong, it smells clean but the aroma is very strong
The hotel is very well located. There is always someone available at the front desk. The room is spacious.
Stayed in November 2024
Reviewed: 9 November 2024
Alex
United KingdomNo loo paper provided, one towel given and no curtains.
Location great for tourists and baggage storage
Stayed in November 2024
Reviewed: 12 June 2024
Babak
CanadaFriendly staff and location
Stayed in June 2024
Reviewed: 5 June 2024
Hector
Mexicothe window
the location is great
Stayed in May 2024
Reviewed: 26 April 2024
Emily
United KingdomThe shower was rusty and the pressure very low. We couldn’t get the smart TV to work. The rooms were not well sound-proofed so you could hear chatting/walking in the corridors at night.
The best thing about this hotel was the location, very close to the centre of town. The rooms were basic, but had good A/C. The reception was always staffed and had snacks/water if needed.
Stayed in April 2024
Reviewed: 15 April 2024
Margarita
United KingdomThe staff not very friendly although they allow me to get into the room earlier…but forgot to give me remote for air-con and i was so tired that just slept with the noisy fun…next day when I left the receptionist was a different person and was asking rudely for remotes that were not given…a bit extrange…also the sink was broken.
The proximity to the centre
Stayed in April 2024
Reviewed: 10 April 2024
James
CanadaEasy
Stayed in April 2024
Reviewed: 19 March 2024
Glen
MexicoThe lock on the door was very flimsy.
It was clean and in a good location.
Stayed in March 2024
Reviewed: 17 March 2024
Alice
IrelandThere was quite a lot of mould in our room behind the bed, and the smell was quite intense... So if you have concerns about damp or any health conditions it might not be the best fit
The location is really central and close to most things. The room had aircon and the beds were relatively comfortable, if a little on the hard side.
Stayed in March 2024
Reviewed: 15 January 2024
Kada
HungaryThe shower water was usually cold, and there was entertainment noise in the lobby sometimes as late as midnight
The rooms were quiet and simple, value for money
Stayed in December 2023
Reviewed: 29 November 2023
Niamh
IrelandOther guests arrived back around 2.30am and made a great deal of noise, waking me, and others, Im sure,.This went on for quite a while and no effort seemed to be made to stop it. When I mentioned the disturbance the following morning at reception I got no response from the guy at the desk.
Location was pretty good. Hotel was clean and well run. Check in was efficient. Staff were courteous.Bed was comfortable .
Stayed in November 2023
Reviewed: 29 September 2023
Jennifer
AustraliaWe couldn’t check in until 4 pm but no explanation given as to why, the shower was blocked and didn’t drain and the bed was uncomfortable
Good location
Stayed in September 2023
Reviewed: 5 July 2023
Martin
GermanyBad lighting in room (dim lamp), no option to stop the natural light from entering in the room.
Simple rooms with good AC in good location. Water and coffee available.
Stayed in May 2023
Reviewed: 1 August 2025
Baldissarri
United StatesJust not worth the money, might as well spend little more for a lot a lot more quality. Dirty...old..no hot water. .and staff was useless
Stayed in July 2025
Reviewed: 20 May 2025
Richardson
MexicoThe wifi could have been better in my room. Lower level (Planta bajo) said it couldn't connect
Great area... My room was nice, others I'm not sure. I was on the far side so the wifi wasn't super strong in this room but it was manageable. No complaints at all, very clean feeling, great mattress, nice staff, and in one of the best neighborhood in Centro. 4 blocks from Plaza Grande and Cathedral.
Stayed in May 2025
Reviewed: 16 January 2025
Lui
United KingdomGood cheap clean hotel
Stayed in December 2024
Reviewed: 20 April 2024
Rahel
SwitzerlandBroken toilet that didn‘t get fixed, no toilet paper st arrival and during the stay, a wrong information of the staff at check in which led to a uncomfortable situation with another staff member, hard beds/mattresses
Location
Stayed in April 2024
Reviewed: 20 February 2024
Dejan
SloveniaIt had everything I needed for a short stay in Merida, clean and perfect location ...
Stayed in February 2024
Reviewed: 18 June 2023
Jerome
ColombiaGood location, clean, strong wifi, air conditioning works fine. Good value for money overall.
Stayed in June 2023
Reviewed: 20 April 2023
Romana
Abkhazia, GeorgiaThe room is hot and the windows of the room can’t be open, the air con is poorly positioned and cools directly in your face and ears, very uncomfortable. If the windows could be opened, it would greatly improve the experience of this room.
Location is central and easy to access.
Stayed in April 2023
Reviewed: 18 July 2025
Miriam
MexicoThere are no comments available for this review
Stayed in June 2025
Reviewed: 8 December 2024
Abdullah
United StatesThere are no comments available for this review
Stayed in December 2024
Showing 1 – 25
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