Reviews of Posada Colibri - Hotel & Spa
Prolongación Hidalgo 37, 55800 San Juan Teotihuacán, Mexico
Loading
Guests also reviewed these properties:
Vielha, Spain
Campobasso, Italy
Hope, Canada
Ljubljana, Slovenia
Chengdu, China
Rho, Italy
Rome, Italy
Pattaya South, Thailand
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything about this place was amazing! Highly recommend.
No everything was awesome.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThis is a beautiful place and the location is great. The staff is helpful and responsive.
Breakfast was included, but they start serving it at 9 am, which is too late if you want to take advantage of the day. We talked with the restarurant staff and they served us at 8 am.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewthe gardens and the restaurant
the breakfast starts too late
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewPictures don’t match the property
No lights, outside
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewAn oasis of calm filled with mature trees, a fabulous pool with lots of birds, butterflies and damsel flies flitting around. Easy to find, great decor and super friendly staff. The massages we booked were superb.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 February 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewPretty grounds, nice breakfast, good history
Small room, poorly fitting bathroom door, a little dirty
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewThe place is probably one of the best in the area. Top was the staff who were friendly and helpful and the breakfast they made was really nice.
Looks much nicer in the pictures then reality, fittings are dated some broken and it could need a proper cleaning. Also it was freezing cold in the night and the little hot air blower didn’t do much.
Reviewed: 9 January 2025 · Stayed in October 2024
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewVery peaceful gardens and a really lovely restaurant on site. Felt it was good value for money and a short drive to the pyramids.
Room and shower water was generally pretty cold. We stayed during winter and really should have asked for extra blankets or a heater! Pool chairs need to be replaced they are getting rather old.
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewToo cold in the rooms at night, they provided blankets but it was not too confy to be in à cold room, hot shower was not working at night but it was in the morning
Reviewed: 1 January 2025 · Stayed in October 2024
Verified reviewIn the room where we were, there was no hot water. We told the staff and they tried to fix it but they couldn't.We were transferred to another room which was the better. I guess it was more expensive but we didn't pay more money. Which is a very good thing.
I didn't like because there was no hot water in room.
Reviewed: 18 December 2024 · Stayed in December 2024
Verified review