Reviews of Posada del Tepozteco - Hotel & Gallery 5 stars
Paraiso 3 Barrio de San Miguel, 62520 Tepoztlán, Mexico

Loading
Guests also reviewed these properties:
The Hague, Netherlands
Arlington Heights, United States
Knittelfeld, Austria
Kumarakom, India
Yuzawa, Japan
Ribérac, France
Bihać, Bosnia and Herzegovina
Somerset West, South Africa
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location is stunning and unique. Very peaceful, thoughtfully decorated.
Nothing
Thanks so much for visiting us and for sharing your very kind comments. Please come back again!
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe locations and views are spectacular and the service is great!
Nothing
Thanks so much for sharing your very kind comments, glad to know you enjoyed our spectacular views and the service. Please come back soon!
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewUNBELIEVABLE. So wonderfful. The beauty of the grounds, the attentiveness of the staff, for us, were astounding!
Everything, especially the people, the flora, and the room.
So glad and proud to know you enjoyed your stay, the beauty of the grounds and our service. Hoping have the honor to see again at La Posada... See you soon!
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThis hotel sits above the town. The views are absolutely impeccable and it’s only a one block walk downhill to the plaza/center of town. The grounds are lovely. The pool is heated. The included breakfast was top-notch.
No complaints whatsoever.
Thanks so much for your preference and for sharing your very kind comments. Glad to know you enjoyed the views, the gardens and our unbeatable location. Please come back soon!
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewBeautiful views and conveniently located.
Glad to know you enjoyed your stay at La Posada, the views and our unbeatable location. Please come back soon!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewBeautiful and peaceful place
The shower didn’t work properly
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewGreat location. Amazing grounds and restaurants. Nice staff. Good breakfast. Wonderful property with art, garden and views.
Breakfast service could be better organized. Pool is cloudy.
Thanks so much for sharing your very kind comments, so we take actions to improve the service to give you a better experience during your next visit.
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewSo beautiful!
Thanks so much for visiting us and for you positive feedback. Hope to see you again at la Posada!
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe place is beautiful
Reviewed: 6 May 2025 · Stayed in March 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewStunning views and authentic treasure hotel of Mexico. I was in room 16
Need more vegan options on the menu
Thank you very much for your preference and for sharing your kind comments, which encourage us to increase the number of vegan options on the menu. See you soon!
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewThe place is amazing.
Thanks for sharing your very kind comment and for your visit. Please come back soon!
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewIt was a stunning view over the town and the breakfast/dining patio was VERY nice.
The only downside is that it’s up quite a steep hill.
Glad to know you enjoyed your stay at La Posada and our stunning views over the town. Please come back soon!
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewview from the room, room size, bed, bathroom
performance of wifi network, very loud neighbourhood during the weekend.
Thanks so much for sharing your kind comments, happy to know you enjoyed the view, room size and the bath room. Please come back soon.
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewLocation Setting Bedroom Breakfast area
Need a fridge in the bedroom The swimming pool's water colour was greenish! Not very inviting. The staff were rather too pushy asking for a tip to be added to the breakfast bill even though the breakfast was included.
We appreciate your comments, which help us improve. The pool water is crystal clear, but it doesn't have the usual blue bottom, but rather a sandy color, reflecting an aquamarine water tone.
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewLocation was perfect - on hill above town with views across the caldera. Rooms are huge with balconies and views. Gardens and pool are stunning. Food is excellent!
Nothing!
Thanks so much for sharing your very kind comments. Gald to know you enjoyed our unbeatable location, the comfortable room and the views. Please come back soon!
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewBeautiful property with great views. The room was very comfortable and I loved having a hammock on the balcony. Beds were excellent. Breakfast was perfect. Great options for vegetarians and very fresh. Also, I had a great massage in the room ....I can't remember her name, but the hotel arranged it. I highly recommend her.
The pool was green and very uninviting. The safe in the room was broken. The first morning we were woken up to loud leaf blowing right outside our room. And I found out the next day from a message, that I did not receive until after the fact, that they were spraying chemicals around the property on the first morning we were there. I was coughing so much when I was there, now I know why. I'm sensitive to chemicals and was very disappointed to not have had advanced warning... Because I would have switched hotels.
Thank you for your comments which commit us to improve the communication of our maintenance services that are necessary to provide you with the best service. Our water is always crystal clear but has a sand-colored bottom that does not reflect a typical blue color. We love to know that you enjoyed the property, your massage and breakfast.
Thank you for your comments which commit us to improve the communication of our maintenance services that are necessary to provide you with the best service. Our water is always crystal clear but has a sand-colored bottom that does not refl… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewIt was beautiful
Thanks so much for your preference, happy to know your stay was lovely!