There was nothing I didn’t like. But be prepared for a steep walk from the center of town (bring good shoes).

The grounds are absolutely incredible. One of the most beautiful properties I have ever stayed at. The views are amazing, the staff is attentive, and I highly recommend it.

Stayed in April 2024

The hotel is an oasis of luxury and calm in a busy world.

Stayed in April 2024

Wifi not great, but who needs it when you want diconnect

Great place and great service, food is excellent too!

Stayed in April 2024

Nothing!

Beautiful view, beautiful gardens, beautiful rooms, and a delicious breakfast under a pergola of pink bougainvillea. This is a very traditional hotel in it’s architecture. Service is excellent and we will return again and again!

Stayed in March 2024

Loved everything

Everything ! Amazingly beautiful and well kept grounds, spectacular views, magical pool area and very clean, newly resurfaced pool, beautiful restaurant, superb breakfasts with best views in Tepoztlan. Room was impeccably clean and very spacious. Bed was comfortable, linens good. Lots of hot water in shower. Large, well light bathroom. Great toiletries. Wonderful, attentive staff. Many waiters, many gardeners, many cleaning ladies, and helpful front desk service. Good security at front gate. Feels super-safe. Excellent transportation provided from and to Mexico City. Loved our very professional driver. Last but not least: This hotel is an important cultural landmark in Mexico. It was the country house belonging t the nationally known painter Cordelia Urueta, her sister the playwright’s Margarita Urueta, and their super-famous movie director brother. They were related to the muralist Sequeiros, and they entertained many of Mexico’s most famous artists, actors and writers at this very place. There is original art everywhere, of extremely high quality. A magical hotel in a Magic Town.

Stayed in February 2024

Nothing

The setting ia absolutely gorgeous and well cared for! It was clean, we felt safe, the staff was very friendly and it was within walking distance to town.The food at the restaurant was delicious!

Stayed in January 2024

I had no comments because everyone was so professional and polite.just one thing the wifi connection was bad

Food was amazing was delicious the drinks ,breakfast was awesome excellent service and fresh

Stayed in August 2023

Nothing! Everything was wonderful

This was truly a magical place. Full of comfortable spots to relax on the grounds, lovely gardens, a beautiful room with a view of the pool, the town of Tepoztlan, and mountains all around. At night, the twinkling lights of Mexico City can be seen. The bed was so comfortable, a great jacuzzi tub amd shower. The breakfast was very good with a choice of included items. We ate dinner and lunch here as well on a couple of the days The staff here truly understand service and are always so friendly and helpful. We can’t wait to return!

Stayed in June 2023

the spa bath worked well but there was no hot water in the shower

lovely hotel , garden and pool and delightful view. nice to have the service at the pool, and the staff were good. breakfast good

Stayed in May 2023

The food, the location and the service was excellent.

Stayed in May 2023

The hotel has an absolutely beautiful location on the hillside in Tzepotlan. Total joy to wake up to that view everyday! The breakfast was really delicious - good range of options and even more choice to go a la carte. We had the best few days here relaxing. It couldn’t have been more perfect.

Stayed in March 2023

Breakfast was excellent. Spectacular views, beautiful, well kept grounds. Service was excellent.

Stayed in February 2023

the Coffee, everything overdid itself in quality … except the coffee

Stayed in January 2023

Bathrooms need upgrades. We didn't have hot water!

Spectacular location with a perfect view of the zona arquilogico. Lovely colonial facility. Did a Temascal on site that was lovely. The pool and patio seating spectacular. Definitely a great choice for a side trip from Mexico City.

Stayed in January 2023

beautiful and a great central location

Stayed in December 2022

No issues

great grounded, food and service

Stayed in November 2022

nothing

very historic location

Stayed in November 2022

Nothing!

Beautiful view from breakfast room and delicious to boot! Well located (easy walk to center of town and to the beginning of the hike to the pyramid). The grounds were meticulously kept and picturesque.

Stayed in August 2022

view, location, structure

Stayed in July 2022

nothing

everything. views were breathtaking

Stayed in July 2022

nothing

picturesque setting. Charming clean spaces. Good food. Good value

Stayed in July 2022

everything. Hugh grounds. beautiful views

Stayed in July 2022

I booked a deluxe Junior suite for my husband and I and our 3 year old son. The room included breakfast, but As we ordered, I was told that it didn’t include m6 son’s breakfast! I thought that was extremely tacky given that we were all together. In addition, he’s 3 years old, he doesn’t eat much… The food/drink service at the pool was very slow, although staff was very nice.

The facility was very pretty…the grounds were impeccable and always so clean.restaurant service was great and the front desk gave us a late check out since our driver couldn’t pick us up until 2PM.,

Stayed in July 2022

no complains

the location is amazing, the property looks incredible and staff are really friendly

Stayed in June 2022