No hubo nada en especial que no me gustó. Apenas la ducha no hay tanta presión de agua pero se entiende perfectamente.

La habitacion estuvo increíble, limpia, ordenada, todo funcionando bien.

Stayed in September 2025

My wife, mother and I went to Tepoztlán for just 1 night the weekend of Jan 10. We selected this hotel based on the reviews. This is not a fancy hotel, but it is nice, very clean, great location, big bathroom & shower and reasonably priced. First, Alejandro is fabulous. It was so nice talking with him and his son, Adrián. Both are so nice, make you feel welcome and were very helpful with all of our questions. After exploring the town that evening, we came back to the rooftop terrace and enjoyed the beautiful view. The next morning, Alejandro & Adrián served us our breakfast on the rooftop terrace - it was outstanding! We had fresh papaya, croissants, fresh squeezed orange juice, bean sopes, amazing homemade salsa and fabulous coffee (Alejandro's wife is the cook). This is such a nice, family run hotel. There are no complaints. I can highly recommend this hotel. You won't be disappointed.

Stayed in January 2025

Nothing much - maybe a bedside lamp for softer lighting?

It was in a great location, a short walk to the town centre, in a quiet neighbourhood. The rooms were clean and well looked after. The staff were really friendly and helpful. The breakfast was delicious and plentiful and we really enjoyed sitting in the gardens.

Stayed in October 2024

Clean, attentive staff, nice location close to town, good breakfast.

Stayed in June 2024

Nothing it was an excellent experience.

Alejandro and his family are simply fantastic hosts. So friendly and kind. The breakfast was great, they prepared little sopites for us that were delicious.

Stayed in March 2024

Maybe suggest a time when guests must be quiet until such as 10pm to 8am quiet time.

Very peaceful and quiet. Staff were very nice and attentive throughout our staff. Breakfast was very good and the sopes were great!

Stayed in December 2023

I'm a comfortable bed junkie, so when I look for a hotel I focus on comments about that. I also look at pictures of beds, and I was hopeful about Hacienda Real. I was not disappointed. The beds were very comfortable, and I slept great! Also, the hotel is located just far away enough from the centro so as to be quiet, but it's an easy (uphill) walk to get there. There are some very good restaurants nearby, but I was so full from the delicious free breakfast of fruits, yoghurt, "sopes" and more that I didn't eat out as much as I normally would. Alejandro es ley! He's the owner and is beyond helpful, offering rides if you don't feel like walking, solving any issue etc. It's a small hotel, maybe 8 rooms, in all. The view was great from my room (king size bed with a small balcony). I can't say enough... I'd live there if I could.

Stayed in July 2023

Great stay! the staff was so kind and went above and beyond! Excellent breakfast.

Stayed in April 2023

nothing

the owner/manager (?) was so nice and went out of his way to make our short stay in Tepoztlán perfect. He drove us to our early morning climb and then again to the bus station the next morning. The evening coffee when we arrived was such a pleasant way to start. And he washed our laundry!! I just can’t say enough good things about his warm smile and attitude and patience with my poor Spanish. If you stay there, you can go a couple of blocks away to the restaurant, Nixte. Yum! You are near things but you are at the bottom of the hill so you should be aware.

Stayed in March 2023

Nil.

My girlfriend and I had a wonderful time at Posada Hacienda Real, which is situated in a convenient location near the main street stretch. The room was clean, the bed was comfy, and the shower was consistently hot. The free breakfast at the start of everyday was hearty and a perfect way to fuel up for a day of hiking / shopping. The sope in particular was delicious! We also really appreciated the service provided by Alejandro and his team, who were always prompt to our requests and needs. Even to the point where Alejandro provided us with a nail clipper on short notice!

Stayed in March 2023

The service was amazing, the location, the attention, the food!! All of it

Stayed in February 2023

Very clean, quiet stay. The owner was very attentive and the breakfast was delicious with freshly made “sopecitas”

Stayed in January 2023

nothing

Close to downtown and the owner is super kind!

Stayed in January 2023

Difficult to get transport back to Mexico city although the manager did help us book a taxi

Very friendly and helpful when if my Spanish wasn't up to much. We were made to feel extremely welcome

Stayed in December 2022

no instruction using 2 remotos for tv, no trash can in the room, and the breakfast the same daily.

the staff, comfortable beds.

Stayed in January 2024

The room was ok, nothing special. The distance from the center was bigger than expected.

The staff was extremely kind. Great service and breakfast was delicious.

Stayed in March 2023

Ventilation in rooms could be improved. First floor can be noisy if other guests do not respect the night silence.

The staff is super friendly and attentive. They care about all your needs and wishes. They make you feel as home. Delicious breakfast, authentic and made with love. Parking facilities are perfect in a place like Tepoztlan.

Stayed in October 2022

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in July 2023