Reviews of Posada La Querencia 3 stars
camino a cascada de texolo s/n, 91240 Xico, Mexico

Loading
Guests also reviewed these properties:
Luang Prabang, Laos
Los Angeles, United States
Mui Ne, Vietnam
Kappl, Austria
Rome, Italy
Gorey, United Kingdom
Zipolite, Mexico
Siem Reap, Cambodia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewBeautiful property and surroundings.
Some small insects (that didn't bite) in the room.
We are pleased to know that your experience during your stay was so positive. We greatly value your opinion and eagerly look forward to welcoming you back to our hotel. Thank you for trusting us with your accommodation!
Reviewed: 20 March 2024 · Stayed in March 2024
Verified reviewReviewed: 5 February 2024 · Stayed in February 2024
Verified reviewThe staff was amazing!
Thank you very much for taking the time to share your positive opinion. We're pleased to know that our team succeeded in making your stay memorable. We always strive to exceed our guests' expectations and look forward to seeing you again soon!
Thank you very much for taking the time to share your positive opinion. We're pleased to know that our team succeeded in making your stay memorable. We always strive to exceed our guests' expectations and look forward to seeing you … Show more
Reviewed: 26 January 2024 · Stayed in December 2023
Verified reviewThe place was nicely located close to the waterfalls and it was very quiet.
It was a bit too cold and there were insufficient blankets
We appreciate your comments about your recent stay at our hotel. We are sorry that you were not completely satisfied. We are committed to offering rewarding experiences to our guests and take your feedback seriously. We will work on the aforementioned areas to ensure significant improvements. We hope you can consider giving us another opportunity to demonstrate our progress to you. Your satisfaction is important to us.
We appreciate your comments about your recent stay at our hotel. We are sorry that you were not completely satisfied. We are committed to offering rewarding experiences to our guests and take your feedback seriously. We will work on the afo… Show more
Reviewed: 5 December 2023 · Stayed in November 2023
Verified reviewLocation was awesome, I was looking to get out of town a bit, but it was still close enough to walk within 30 mins. It was also conveniently closer to a very beautiful waterfall than any place in the town so this made it even better.
Pricing was a little unclear, maybe the hotel should enforce payment before arrival as I felt unpaid a small amount more than was advertised, when I paid on arrival but not a lot and I'm really glad we stayed.
We appreciate your rating and comments about your stay. We will take your observations into account to improve. We hope you return in the future to provide you with an exceptional experience. Thank you for choosing us!
Reviewed: 21 May 2023 · Stayed in March 2023
Verified reviewok for the price
Thank you very much for your kind comment! We're glad to know that your stay at our establishment was so pleasant. Our main goal is to provide our guests with an unforgettable experience, and we're pleased to hear that we achieved that with you.
Thank you very much for your kind comment! We're glad to know that your stay at our establishment was so pleasant. Our main goal is to provide our guests with an unforgettable experience, and we're pleased to hear that we achieved t… Show more
Reviewed: 17 October 2022 · Stayed in October 2022
Verified reviewstaff was very nice
Dear Guest, we are very pleased to know that your experience with us was satisfactory, we look forward to seeing you soon on your next visit. Yours sincerely Hotel.