Reviews of Princess Mayev 4 stars
Paseo Punta Santa Cruz, Manzana 1 lote 4, 70987 Santa Cruz Huatulco, Mexico

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Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLarge rooms, view
Parking can be a mess, very loud from road noise and guests over running the place, run down property needing maintenance, definitely NOT a 4 star hotel
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe view , the staff are wonderful, 22/7 is a great guy (boss) love the food , the pina coladas awesome !
Nothing
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewLocation was excellent. Staff was excellent. Very clean
Shower water was often cold with poor pressure.
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewVery clean hotel. No hot water the entire stay. Cold showers, water barely warm enough to not be unbearably cold. Not sure if that’s an area thing or just this hotel.
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewThe rooms are very clean and roomy enough for what we needed, there room to hang a few items in the space provided and a few drawers and shelves to place other items. Upon arrival there was a bottle of water for each of us which we could then keep and refill at the water station in the lobby when whenever we needed. The restaurant is very nice and the food was excellent. The staff are very friendly and the manager speaks excellent English Some of the other staff don't speak much English but they try very hard and communication was fairly easy. I liked the location as it was was fairly central and it was easy for us to walk to where we wanted to go. Santa Cruz beach was only a 15 minute walk. La Crucecita was 20mins and Chahue beach was only 10 minutes away
The water pressure for the showers is not great and sometimes the water was a bit cool if you are showering late afternoon, it would be n also be nice if there was a kettle or coffee maker in the room
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 February 2025 · Stayed in November 2024
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewTHE STAFF! Clean The restaurant
They allowed large group to congregate around the pool snd level big messes that did get clean up very timely
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewGorgeous premises, super helpful staff, great location.
Access to clean drinking water. We found it eventually but it wasn't super clear. No in-room coffee.
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewVery clean rooms...vicenta the house keeper very helpful person....all other people very nice too.
Everything was good no issues
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewPool and friendliness of the staff
Only two towels in our bedroom for 4 people.
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewSafe
Reviewed: 1 December 2024 · Stayed in November 2024
Verified reviewThe staff! They are so nice and helpful. Specially in the restaurant
Everything was great!!
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 July 2024 · Stayed in July 2024
Verified reviewNice view
Could be a bigger swim pool.
Reviewed: 5 July 2024 · Stayed in July 2024
Verified reviewReviewed: 27 April 2024 · Stayed in April 2024
Verified reviewReviewed: 6 April 2024 · Stayed in April 2024
Verified reviewReviewed: 18 January 2024 · Stayed in October 2023
Verified reviewReviewed: 12 December 2023 · Stayed in November 2023
Verified reviewGood accommodation and friendly helpful staff. Good food.
Pool chairs were uncomfortable
Reviewed: 3 December 2023 · Stayed in November 2023
Verified review