Reviews of Quinta Real Aguascalientes 5 stars
Avenida Aguascalientes Sur 601 Jardines de la Asuncion, 20270 Aguascalientes, Mexico

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe rooms feel very old, the shower didnt work properly and in general the room smelled terribly. Such a shame since the hotel is nice, but it needs serious renovations.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewHotel has great location. Staff is super friendly. Free parking if you decide to rent a car. There is a pool, gym and a restaurant in case you don't want to leave.
It was a great stay!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGreat service, beautiful room and grounds
Breakfast was a bit pricy
Dear Mr. Ring: This is not only a greeting, but also a way to thank you for your review of your stay at Quinta Real Aguascalientes. We are delighted to know that you enjoyed the service provided, as well as the beauty of the room and the hotel grounds. Your satisfaction motivates us to continue providing memorable experiences to each of our guests. We appreciate your comment regarding the price of breakfast, as your comments always represent an opportunity to identify possible improvements. We hope to have the pleasure of welcoming you back to your home.
Dear Mr. Ring: This is not only a greeting, but also a way to thank you for your review of your stay at Quinta Real Aguascalientes. We are delighted to know that you enjoyed the service provided, as well as the beauty of the room and the … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFantastic location, nice and quiet, all essential amenities are close by. Staff are great, no issues at all. I have no reservations about recommending this hotel, must be the best in town.
Food was a little expensive, however not a real problem as there are numerous food options available locally
Dear Mr. Allan. In addition to greeting you, this is to thank you for your review of your stay at Quinta Real Aguascalientes. Thank you very much for your preference, and we look forward to seeing you again soon. Best regards. With Great Pleasure!
Dear Mr. Allan. In addition to greeting you, this is to thank you for your review of your stay at Quinta Real Aguascalientes. Thank you very much for your preference, and we look forward to seeing you again soon. Best regards. With Great… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewIt is beautiful hacienda style hotel
Dear Ms. Maria, We deeply appreciate you sharing your experience with us. We are glad to know you enjoyed the hacienda-style atmosphere, as well as the comfort and cleanliness of our rooms. We value your comments about our location, as they help us identify areas for improvement. We hope to have the privilege of welcoming you back on your next visit.
Dear Ms. Maria, We deeply appreciate you sharing your experience with us. We are glad to know you enjoyed the hacienda-style atmosphere, as well as the comfort and cleanliness of our rooms. We value your comments about our location, as th… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewBeautiful place
The room was really warm. Mosquitoes everywhere.
Dear Guest: This is not only a greeting, but also a way to thank you for your review of your stay at Quinta Real Aguascalientes. We are pleased to know that you rate the service you received as very good and that various aspects of your stay, such as the location, the comfort of your suite, and the quality of the food and beverages, met your expectations. We are especially pleased that you highlighted the personalized service and the hotel's ambiance. We sincerely appreciate your comment regarding the presence of mosquitoes in your room. This type of feedback is essential for identifying areas for improvement and strengthening our control efforts, ensuring that each visit is completely enjoyable. Thank you very much for your preference and we look forward to seeing you again in your home.
Dear Guest: This is not only a greeting, but also a way to thank you for your review of your stay at Quinta Real Aguascalientes. We are pleased to know that you rate the service you received as very good and that various aspects of your s… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewRoom
Not individual AC
Dear Mr. Juan Luis, We really appreciate you sharing your experience. We're glad to know that the room and its comfort met your expectations, as well as other positive aspects, such as the staff and location. We've taken your comment about the air conditioning into account, as it's important to us to continually improve our guests' stays.
Dear Mr. Juan Luis, We really appreciate you sharing your experience. We're glad to know that the room and its comfort met your expectations, as well as other positive aspects, such as the staff and location. We've taken your comm… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewNice accomodations
Very expensive restaurant, no rooms for seniors or people with disabilities
Dear Ms. Bertha: This letter, in addition to greeting you, is to thank you for your review of your stay at Quinta Real Aguascalientes. We are pleased to know that you enjoyed the comfort of our facilities and that the location and cleanliness met your expectations, as did the service provided by our staff. We deeply appreciate your comments regarding our restaurant rates and the availability of rooms for seniors or guests with disabilities. Your comments are very valuable, as they allow us to identify areas for improvement to offer a more inclusive and satisfactory experience for all our guests. Thank you very much for your preference and we look forward to seeing you again in your home. With Great Pleasure!
Dear Ms. Bertha: This letter, in addition to greeting you, is to thank you for your review of your stay at Quinta Real Aguascalientes. We are pleased to know that you enjoyed the comfort of our facilities and that the location and cleanli… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewBreakfast was delicious. Service was excellent.
More staff on weekends. We asked for bottles of water and took over two hours to get them. We called the front desk and the concierge to complain. A waitress did come to our room with the bottles of water. We were charged half the price for the inconvenience.
Dear Mis. Patricia: In addition to greeting you, this is to thank you for your review of your stay at Quinta Real Aguascalientes. We also appreciate your valuable comments about our room service, which we will expand with our f&b departament. Thank you very much for your preference and we hope you have a wonderful experience at this property. With pleasure!
Dear Mis. Patricia: In addition to greeting you, this is to thank you for your review of your stay at Quinta Real Aguascalientes. We also appreciate your valuable comments about our room service, which we will expand with our f&b depa… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe hotel itself is beautiful and the staff is very polite and accommodating!
The carpet in the room needs cleaning or replacement. I was promised an icebox in the room to store my insulin and didn't get one! The coffee in the restaurant wasn't always hot!
Dear Ms. Minerva: In addition to greeting you, this is to thank you for your review of your stay at Quinta Real Aguascalientes. We are pleased to know that you found our hotel beautiful and that our staff treated you with courtesy and dedication. Your satisfaction is our greatest reward. We greatly appreciate your comments regarding the condition of the carpet and the temperature of the coffee in the restaurant. We also regret the incident involving the missing icebox for your insulin. These issues will be reviewed with the appropriate departments to prevent similar situations from recurring in the future. Thank you very much for your preference, and we look forward to welcoming you back to your home. With Great Pleasure!
Dear Ms. Minerva: In addition to greeting you, this is to thank you for your review of your stay at Quinta Real Aguascalientes. We are pleased to know that you found our hotel beautiful and that our staff treated you with courtesy and ded… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewIt was quiet.
I know they traditional but it was very dated.
Dear Ms. Lluvia: This is not only a greeting, but also a way to thank you for your review of your stay at Quinta Real Aguascalientes. We appreciate your valuable comments and look forward to seeing you again soon. It's a pleasure!
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in December 2024
Verified reviewThe staff was very nice and helpful
The photos aren’t accurate the hotel is old and the tub was extremely dirty
Dear Miss Ainee This is to thank you for your evaluation after your stay at Quinta Real Aguascalientes,It was a pleasure to receive you. Your complete satisfaction is the most important thing, so we will work in our areas of opportunity to clean your room. Thank you very much for your preference and we hope to see you back in this, your home, very soon. Receive a cordial greeting.
Dear Miss Ainee This is to thank you for your evaluation after your stay at Quinta Real Aguascalientes,It was a pleasure to receive you. Your complete satisfaction is the most important thing, so we will work in our areas of opportunity t… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewNice Colonial style hotel, large suites with all amenities. Gardens to walk around, gym and decent restaurant in-site.
Watch out that there is No heating for the winter, they provide an electrical heater upon request but not enough to warm the room.
Dear Mr. Angel: In addition to greeting you, this is to thank you for your evaluation after your stay at Quinta Real Aguascalientes. Likewise, we appreciate your valuable comments about the temperature in the room, which is already being worked on with the corresponding area, we apologize for the inconvenience. Thank you very much for your preference and we look forward to welcoming you back to this home. With Great Pleasure!
Dear Mr. Angel: In addition to greeting you, this is to thank you for your evaluation after your stay at Quinta Real Aguascalientes. Likewise, we appreciate your valuable comments about the temperature in the room, which is already being … Show more
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewBeautiful setting. Big and clean rooms, full of small details. Location is great, nice bar.
Expensive drinks in the bar. Central heating doesn’t allow to set your room temperature, you will have 20 Celsius.
Dear Mr. Antonio: In addition to greeting you, this is to thank you for your review of your stay at Quinta Real Aguascalientes. We also appreciate your valuable comments regarding the room climate and the cost of drinks at the bar, which will be addressed to the appropriate department. Thank you very much for your preference, and we look forward to seeing you again. With Great Pleasure
Dear Mr. Antonio: In addition to greeting you, this is to thank you for your review of your stay at Quinta Real Aguascalientes. We also appreciate your valuable comments regarding the room climate and the cost of drinks at the bar, which … Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewBeautiful place .
Dear Ms. Claudia, This is not only a way to greet you, but also to thank you for your review of your stay at Quinta Real Aguascalientes. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us improve every day. Thank you very much for your preference, and we look forward to seeing you again in your home. Best of pleasure!
Dear Ms. Claudia, This is not only a way to greet you, but also to thank you for your review of your stay at Quinta Real Aguascalientes. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they… Show more