Exterior building maintenance could be improved. Restaurant is very expensive.

Best hotel we have been in Huatulco. Beautiful and spacious rooms, great swimming pools, nice personnel. Very clean. We had a great time here and would definitely come back.

Stayed in August 2025

I wish it had extra place to shower and to get change considering it’s a beach resort and sometimes people leave straight to the airport from the beach. Also the receptionist need to have the same information, we were told something and another person told us completely different information so it’s a little confusing.

The place is beautiful and has the best views.

Stayed in August 2025

Food could be a bit better, especially for the price.

Location is absolutely perfect, facilities are super nice and staff was outstanding. It feels very private and exclusive all the time

Stayed in April 2025

The infrastructure is visibly not new. The Compressors necessary for the air-con in the rooms are very loud and never stop. Once you notice it, is annoying. Some people might get used to, but for noise-sensitive people, can be a problem.

The private pool, and the beach club were really great! The staff was very willing to suit our needs and made us feel very comfortable. Thanks a lot!

Stayed in April 2025

The facilities and staff are incredible! It's a wonderful hotel with a beautiful, uncrowded beach. The rooms are very comfortable and large, and the bed is excellent. You can rest well, and if your plan is to unwind, you can achieve it here. Now, on the other hand, the restaurants are good but not great. Prices are very high if you consider that the food is just “ok”. I was very keen to stay in the hotel everyday to eat there, but decided to go out most dinners.

Stayed in March 2025

Beautiful place, excellent service, restaurant menu very limited a bit overpriced

Stayed in March 2025

Logistics of bar service at pool could be more efficient. But staff was really kind and treated us really well.

Great amenities and location, food was delicious!

Stayed in March 2025

Some rooms have better views than others, but I doubt they cost more. Room 120 has only a partial view of the ocean, but a terrific view of some vegetation and the carreterra nearby. I could hear traffic from our balcony. That was disappointing.

The hotel is very lovely. The views are magnificent. The rooms are spacious and quite comfortable. The staff was always quick to attend to our needs.

Stayed in February 2025

The menu did get a bit tiresome after 4-5 days and a daily dinner special would be a nice addition. No happy hour events for guests to meet and mingle.

The resort is located on the beautiful Tangolunda beach and bay. It was very easy to access nearby restaurants and attractions in the local areas. The meals were good and all the staff were very helpful and attentive.

Stayed in February 2025

For this type of resort I was expecting a hot tub jacuzzi by the pool also they close beach access early evening

Food is good very expensive but good

Stayed in November 2024

nothing

Very good

Stayed in January 2025

restaurant is not that great so didn’t eat there this time

huge comfortable rooms with good AC impeccably clean

Stayed in January 2025

We again had a lovely stay in Huatulco. Breathtaking views of the bay. Hotel, decor, food and service all good. Friendly staff.

Stayed in August 2024

No complaints. If I were being very fussy, the service at the pool could be a little slow, and is relatively expensive for lunch snacks.

We changed to this hotel after one night at Las Brisas. It is lovely, and so much better in every way. Beautiful spot, great rooms, fabulous and accommodating staff.

Stayed in August 2024

It wasn’t the cleanest , noticed some mold in restroom

Location and beautiful

Stayed in July 2024

Bed mattresses could use replacement

Location, Privacy, Staff

Stayed in May 2024

Towels at the poolside were not great and definitely need more sun umbrellas. Service and set up at the beach was poor. Overall service at the beach club (pool and restaurant) could be improved.

Location and views were excellent. The room was large, had everything required for a comfortable stay and wonderful views. Friendly service. Common pools were nice.

Stayed in April 2024

Great food, location, personal

Stayed in April 2024

The staffing levels need to be increased. The same team that provided attentive service throughout the day at the beach was also tasked with duties in various areas during the evening meal. This indicates a need for a larger workforce to ensure both consistent service quality and employee well-being.

Small hotel with beautiful villas and beautiful views.

Stayed in March 2024

The restaurant prices are a little expensive.

The staff are fantastic. Views are Incredible. The pool is great with excellent views and lounge chairs for everyone (no early-morning hoarding of lounge chairs). Private beach and palapa area, again, no fight for chairs. The drinks appear to be premium alcohol.

Stayed in February 2024

The only thing I must mention is that I got a suite with an amazing view and grate space but they have the air conditioning boxes to just next to the privet pool and they make a big noice … also the bath tubs are huge in the rooms but the water doesn’t get hot enough. Still a place that I would come again 1000 times 💕

All. Paradise on earth. Perfection. Has traveled the world and I can ensue you … this is a good place.

Stayed in January 2024

Everything 👍🏻

Everything

Stayed in January 2024

No WIFI on the pool and beach. Hotel need some rennovation, eg. pools showers

Location. Setup. Service

Stayed in January 2024

The prices in the restaurant were as high as you would spend in any major City in the world. Although I understand this in some capacity it did seem hard to understand how inflation at this level was necessary to support the running of the business here in Oax. The quality of the food was passable but miles away from quality in other restaurants charging prices like this. I can only hope this establishment passes on the extra revenue to their staff and is a choice employer for this reason. Otherwise I would say it was absurd at 95p for coffee for example....

The room was beautiful. The beds were comfortable.

Stayed in January 2024