Reviews of Radisson Paraiso Hotel Mexico City 5 stars
Cuspide, 53 Colonia Parques del Padregal, 14020 Mexico City, Mexico
Loading
Guests also reviewed these properties:
Munich, Germany
Miami, United States
Veere, Netherlands
Phan Thiet, Vietnam
Prague, Czech Republic
Cefalù, Italy
Granada, Spain
Blackpool, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe hotel, breakfast, dinner are good, Hotel well located
Nothing to report
Dear Mauricio, We thank you for your preference and sending your review, it's glad to know that it was satisfactory. Please receive our best wishes!
Reviewed: 7 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe architect was cool. The rooms are cleaned daily. The weekend buffet was nice and reasonably priced. The walking bridge to the mall was very convenient and offered other options for food and entertainment.
The hotel is starting to show its age and could use some updating/sprucing up.
Dear Laahn, We deeply appreciate your stay with us and receive you kind review, which is very useful to improve our performance. Hope to have more opportunities to host you in the future, please receive our best wishes! Sincerely
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewclose to a park - great jogging opportunity
Dear Tomas, We appreciate your preference and kind review. Truly hope to have more times to host you in a near future Sincerely
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in March 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in April 2025
Verified reviewFor what I need it the location is great!
Clogged drain when showering. The hotel needs an update!
Dear Luka29, We appreciate your preference and kind review. Hope to have more opportunities to host you again, sincerely!
Reviewed: 28 May 2025 · Stayed in March 2025
Verified reviewEverything
Dear Sergio, Thank you for your stay and kind review. Hope to host you again soon, sincerely!
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewEverything was great . The cleaning services, the bedrooms, the view , the buffet . The staff . The location.
The smell in the room. Smelled very humid and I could here the AC fan too loud. Other than that great
Dear Ivonne, We deeply appreciate your preference and kind review. Hope to have more times to host you in a near future. Cordially
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewRoom was quite big, nice and clean.
I did not like aggressive behavoir of waiters asking every morning for tips during the breakfast. In Europe it is not practice to tip breakfast serving stuff at the hotels (which is anyway self-serving and paid in advance). I find this practice in Mexico very strange and my conclusion is that hotel stuff is very underpaid.
Dear Mr Frankovic, We deeply appreciate your stay with us, and let us know about your experience. We are sad to read about the situation with our staff, and will work on that point. Sincerely hope to have more times to host you in the future. Cordially
Dear Mr Frankovic, We deeply appreciate your stay with us, and let us know about your experience. We are sad to read about the situation with our staff, and will work on that point. Sincerely hope to have more times to host you in the futur… Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewlocation, just across the street to a major shopping center
I liked everything
Dear Jose, We appreciate your preference and review about your experience. Look forward to host you in next times. Cordially