One of the morning crew was noticeably not happy to be there, was a bit rude so I went and had breakfast next door…

Location location especially on Friday/Saturday when Plazuela Machado comes to life… Staff was amazing, Laura from F&B and Katia front desk were just amazing.

Stayed in May 2025

Nothing. Everything exceeded my expectations.

I recently stayed at this property located in Mazatlán’s historic district, just steps away from the vibrant Plazuela Machado. This charming square, established in 1837, is a cultural hub surrounded by restaurants, galleries, and the Ángela Peralta Theater . The location was ideal for exploring the city’s rich history and lively atmosphere.   Everything was within walking distance, including the Mercado Pino Suárez, a bustling market that has been serving locals since 1900 . The area is filled with diverse dining options, making it easy to enjoy authentic local cuisine.  The property itself was modern and impeccably clean. The staff provided excellent service, always attentive and helpful. Their hospitality made my stay even more enjoyable.  I would definitely choose to stay here again on my next visit to Mazatlán. It’s a fantastic place that combines comfort, convenience, and a touch of history.

Stayed in March 2025

Great location if you want to stay in old town. The staff is wonderful so helpful. Gracias David and Diego and Samantha and the rest of the staff. We were staying in Pueblo Bonita resort and I had decided to get away from that touristy place and be with the local. Happy I made that decision

Stayed in March 2025

Only provided one breakfast for a couple when add says free breakfast included

Great location for New Year Eve

Stayed in January 2025

It is loud - but that comes with the location over the main square and next to the church. It gets humid - but, again, that comes with the territory.

The location is amazing, the restaurant and upper patio designs are stunningly beautiful. Shower is super great, the cleaning team works fast and you can ask them for anything you need. The food is very good, but the bar is even better, cocktails are delicious and everything is very affordable. But the best is the staff! Everyone is incredibly friendly and accommodating, we spent a NYE there and felt like we were beloved family. Also location by the Plaza Machado is perfect for wandering around Centro Histórico.

Stayed in January 2025

Location

Stayed in July 2024

The room was a little small. There was no dresser, so unpacking was not happening. Living out of a suitcase is less than ideal. The music in the square can play louder and later than we liked.

Plaza Machado is the main Square in old town, which is having a revival. It's charming and the streets are very safe. There are lots of nice restaurants to choose from. The hotel staff is very friendly and helpful.

Stayed in April 2024

Location , unique decor

Stayed in March 2024

Fun place

Stayed in March 2024

The location is excellent except it can get a little noisy from the activities going on at the Plaza in front of the hotel.

Stayed in February 2024

NA

Location, staff decor

Stayed in February 2024

Flat, hard pillows. Shutters with privacy screens and no real windows to reduce the outside noises. The entertainment in the Plaza and outside the restaurant can go into the wee hours of the morning. I highly recommend earplugs. This is not a deal breaker though and I do intend to return and stay again in the near future!

Beautiful, updated historical hotel in the Plaza Machado. The hotel has a great restaurant with a strong focus on traditional Sinaloanese food. My room was a good size with a comfortable but 'firm' bed. The bathroom had adequate lighting and there was always plenty of hot water in the shower. The air conditioner worked well when required. There was a small closet to hang all of our clothing for our 9 day stay. Check in was very smooth and I prepaid via the Booking app. There are very many restaurants nearby and amazing art galleries. Everything you need is practically within walking distance.

Stayed in February 2024

Bit noisy outside on weekend but didn’t detract from our enjoyment of the property

Excellent location , wonderful staff, comfortable bed and very clean. Staff at reception were always very helpful and pleasant

Stayed in January 2024

Nothing I did not like.

The facility is absolutely charming with unique rustic, islandy feel. The food was tasty and top shelf. The staff was beyond wonderful and went out of their way to help us. Room pricing was surprising reasonable. Felt like we found a gem. Stop by just to peak inside...surprising...and enjoy a marguerita on the outside patio. Will absolutely recommend this place and stay here again in future visits.

Stayed in January 2024

Fabulous location. Extremely helpful and friendly staff. Great breakfast

Stayed in January 2024

We stayed in the room with the large rooftop patio, which overlooks the square. It does get loud with music, but we didn't mind because we sat outside on the roof and enjoyed it. Just know that if you are looking for a quiet night, ask for a room at the back of the hotel.

Beautiful hotel located on Machado Square. The room was spacious and had a beautiful space on the rooftop to relax, enjoy a drink, and soak up the sun. The square below is full of restaurants, beautiful shops are close by, and the evening is full of vendors, musicians, and coloourful lights. A really authentic experience. The hotel is very pretty, with dining inside and on the plaza. There is a small pool to cool down. All the details of the hotel are very pretty! The breakfast was AMAZING! All the staff were very friendly and helpful. A lovely experience!

Stayed in December 2023

Difficult to see which room layout you are booking online (courtyard, ground floor, windows, ...).

Boutique hotel with great taste, great restaurant and great staff! High quality!

Stayed in December 2023

Noise from the hallway/pool area

Location and the property itself made us feel like we were in Mexico!

Stayed in November 2023

Our room was in the courtyard of the hotel which got noisy at 6am with people coming in to work.

Beautiful location in a small square. Lots of restaurant options. Cold ac and good hot shower.

Stayed in November 2023

Location on plaza is incredible. Fun place to walk out to and return to your room.

Stayed in November 2023

Staying in the heart of a city is going to be loud at times. The hotel provides earplugs to assist with blocking out sound, but it’s something to be aware of if choosing to book this location. I still slept well during my stay and cannot wait to return again.

Location, the staff was incredible every step of the way and really made my stay very special. The food was great, pricing was fair, and this property has so much heart and soul that is perpetuated by the incredible people that work there.

Stayed in November 2023

The location was great. The room was very clean and beautiful. Complimentary breakfast was really good too. We had a very lovely stay at this hotel.

Stayed in October 2023

Our room could have been bigger.

What I enjoyed was being right in front of the old plaza and watching the world go by.

Stayed in September 2023

It was. Great. I would eat there again even if o did not stay there

Stayed in August 2023