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  5. Reviews of Ramada by Wyndham Acapulco Hotel & Suites

Reviews of Ramada by Wyndham Acapulco Hotel & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

AVENIDA COSTERA MIGUEL ALEMAN 708 FRACCIONAMIENTO HORNOS, 39355 Acapulco, Mexico

#35 of 95 hotels in Acapulco

Guests' Choice

Review Score

Based on 33 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.6

  • Free Wifi

    4.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 17, 2024

    7.0
    Fabulous view
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This is a Ramada Inn. It was a real shame that there was not one cup or glasses to use. No coffee maker. Because of this I will give this hotel a lower rating then I would have. I feel this hotel is a bit ridiculous In it’s standards. And slightly rude at reception but no overly.

    The balcony view was I incredible & it was a walk across the street to the beach. The room was lovely & comfortable with the help of AC. There was a fridge, microwave & induction stovetop. Thankfully I had my own food & utensils with me. The pool was nice & clean and there was a restaurant beside but I did not try out the food.

    Stayed in December 2024

  • Reviewed: July 19, 2024

    7.0
    Hotel is nice, personnel are very welcoming. They check me in free of charge 5 hours before check in time! Appreciate su
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy, road underneath and mostly due to you can’t close windows firmly.

    Bed, pillows are nice and new, overall clean room, bathroom is very nice condition as well. AC is located perfect, and it’s new. Seaside view.

    Stayed in June 2024

  • Reviewed: August 14, 2023

    8.0
    Over all my family and enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I did not like all the noise from the traffic and the near by bar outside you can hear everything. Wish the windows were sound proof.

    The property was nice, the rooms were nice size, clean, air conditioning, big windows with a spectacular view to the ocean. Staff on property were nice. Beach was just a walk across the street. They let us stay in the pool after checking out.

    Stayed in August 2023

  • Reviewed: June 30, 2023

    9.0
    I wish we stayed here longer!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Nothing! The hotel is near the old town and a bit away from the mainstream clubs and bars. That really suited us but may be an issue for others.

    We had a room on the 10th floor..the view was wow!!! Floor to ceiling windows looking directly at the sea. There were restaurants and bars near the hotel. It was about a half hour walk to see the cliff divers!

    Stayed in June 2023

  • Reviewed: April 1, 2023

    7.0
    Was just what we needed for meeting our cruise.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The room was noisy. (Traffic noise).

    Furnishing was sparse, but we just needed to sleep and get up to connect with our cruise. Perfect for that.

    Stayed in February 2023

  • Reviewed: January 1, 2023

    7.0
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: September 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    older building that was quite deserted

    decent location, but it was an old building that seemed a bit run down and deserted. I like the open balcony and the room

    Stayed in August 2022

  • Reviewed: February 7, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was closed

    Stayed in February 2025

  • Reviewed: January 5, 2025

    5.0
    Nice facilities but noisy overnight
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    Noisy - music past midnight, both nights we were there.

    Nice facilities

    Stayed in December 2024

  • Reviewed: December 2, 2024

    1.0
    Worst noise in hotel from street. Unable to sleep.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Incredibly noisy with street traffic, music, fireworks. One of the two elevators was broken and had been so for months. The wifi was very unreliable. Most of the time you could not connect, and when you did it was too slow to use. Lots of drunk people outside the hotel.

    The staff was nice.

    Stayed in December 2024

  • Reviewed: August 15, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Advertising pictures from hotel looked like the hotel is in good shape, not the current situation

    Room was clean, but the facilities were ran down and old

    Stayed in August 2024

  • Reviewed: July 27, 2024

    10
    Great
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Internet has problems. Ask for a room with good location for internet from beginning. Noice from street is not great but manageable

    Amazing view from the rooms, right in front of the sea, 5 min walk to the beach, a little noisy from cars but with air-conditioning noice was minimised easily. Safe area, mainly locals, , almost empty beach , if you need to cook, it has everything just bring a small pot for cooking, that works on electric stove, (steel) if you need to cook. Has refrigerator, microwave, little stove(electric), beautiful space, next to xoxo and chedrauli. Easy evening

    Stayed in July 2024

  • Reviewed: July 12, 2023

    2.0
    Only go to Ramada as a last resort and don't expect much. High expectations will leave you devasted.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Senior Suite
    • Stayed 2 nights

    The furniture looks as if it was from a Thrift store and has been donated to the hotel. The sofas sink in when you sit. The remote control of the TVs have tape to hold in the battery. The Air Con in the room had to be fixed by the technician that was called but otherwise it was only blowing HOT and Humid air.

    The hotel is run down and needs a lot of upkeep!! The staff do what they can but the facilities do not help if they are broken or just plain old and ugly.

    Stayed in May 2023

  • Reviewed: April 26, 2023

    1.0
    Two nights in hell.
    • Business trip
    • Solo traveler
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s rundown and VERY noisy.

    Nothing.

    Stayed in April 2023

  • Reviewed: April 10, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Wifi did not work almost. There were no glass or spoon or anything else of cookware, but was microwave and cooker.

    Nice view, close to beach

    Stayed in April 2023

  • Reviewed: April 8, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed linen was notably very old, the white had turned grey and the pillows, though soft, were lumpy. I also found some very long hairs in the bedding too. It must be noted that this hotel advertises having a kitchen suite and mini fridge. Both were present, however not particularly useful considering there was no access to cutlery or plates. Not even a complimentary coffee. We had to buy some plastic ones from the local store (conveniently located around 5 minutes walk away from the hotel). This is easily remedied if you are able to tear yourself away from the ocean view. However, it does defeat the object of paying for the kitchen suite if you must bring food, and kitchenware into the hotel room. It does force one to use the restaurant for at least one night, which I thought was clever by the hotel, but disappointing considering that we had booked this hotel to be able to cater to ourselves on the trip. As a result of our lack of kitchen utensils, on our first night, we decided to use the restaurant for coffee. I went down to the restaurant and ordered from a very polite gentleman who the proceeded to make the coffee using the microwave in the kitchen. I wouldn't have had a problem with this, until the man charged me $80 for microwaved Nescafé instant coffee. Being from Mexico City, I could have bought the same two cups of coffee from the street merchant outside of my apartment for less. Disappointed was an understatement here, we did not use tbe hotel restaurant further than this. The room also promised a television. This television did not connect to the service the whole time that we were there. I have not taken this into consideration for the stars on the review, because watching the boats and the ocean was way better than watching a light show out of a plastic box. But I must write here, that I did pay for this service and did not receive it. Location for this hotel seems great, it's literally on the beach front for Playa El Anzuelo.

    My stay at the Ramada in Acapulco was a mixed experience. To summarize: The ease of checking in was great. The staff on the desk were very helpful and patient with my limited Spanish. The view once we got to the room was fantastic, it overlooked the bay. It was a continuous ocean view and I challenge anyone to find a better view to wake up to in the morning. This was compounded by having chairs to sit out on the balcony and enjoy the views and sunsets over the bay. In this case, it was 5 star. The rooms were clean and we knew because of the smell of bleach when we walked in to the room. This is understandable considering there is a standard 12pm check out time at this hotel. Ideal for late risers but not so much for poor cleaners and early check ins.

    Stayed in April 2023

  • Reviewed: April 4, 2023

    6.0
    Pleasant
    • With a pet
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    rooms need sound proofing. Street noise was pretty bad.

    almost everything

    Stayed in January 2023

  • Reviewed: December 22, 2022

    5.0
    disappointing.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    it does not have a beachfront… it’s across the street!!! windows… thin as paper so all the noisy street is right on top of your ears… faucets constantly dripping. The parking lot seems okay, but one drives a bit further and omg… awful. I could go on and on.

    it’s okay, very average.

    Stayed in December 2022

  • Reviewed: July 31, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: March 17, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: March 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: February 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: January 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Senior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: January 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2023

Showing 1 - 25

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