We had rooms on first floor. A bit dark and crammed. Modern but very crammed bathroom. Look liked rooms on main level were huge. The breakfast was ok but one poor lady had to do every job and at one point there were no clean dishes and she put out paper cups.

Super central. Friendly and helpful staff. We borrowed pool towels to take to beach. Inside building beautiful but a bit run down.

Stayed in August 2025

The shower rooms are very small and need some maintenance.

A beautiful colonial home converted into a chain hotel.

Stayed in July 2025

Room itself was not great : not very well kept, not much storage, lacking fridge, noisy (sounds like a nightclub next door)

Great location, beautiful common areas, super friendly and helpful staff. Great little pool for kids

Stayed in August 2025

Nothing

It was in a great location close to the central square. Breakfast was substantial and good . My king sized bed was amazing and staff were helpful and informative. A great hotel. Highly recommend.

Stayed in July 2025

The breakfast could have been better but no biggie.

The location and facilities were great. Parking was available across the street

Stayed in June 2025

If we would ever stay here again we would book one of the nicer rooms. The rooms are not very isolated, so you can hear everything in the hallway, fortunately it was quiet when we were there.

We had a great stay. The room was fine, chose the most inexpensive one and it was fine. The place itself looks nice, a small secluded place in the middle of the city. Location was perfect. The receptionist, if I'm correct his name is Israel, was great and very helpful! We extended our stay here. Breakfast was good.

Stayed in May 2025

I like the stuff mostly very friendly and helpful The area was nice not to far ftom Plaza We enjoyed the perfect size for the amount of people staying. The breakfast was really good.

Stayed in May 2025

Although the room was ready, we had to wait until exactly 3:00 p.m. to check in. The drain in the shower gave off a strong odor.

The hotel overall is very nice. The family room was very spacious, and the beds were very comfortable. The pool is small but located in a pleasant courtyard. For breakfast, there are several options to choose from. The hotel is centrally located, and the main areas of the town can be reached within a few minutes on foot.

Stayed in April 2025

Rooms were clean and the bathroom is quite big so that’s good but the windows in our room were overlooking the building’s wall so we didint get much sun during the day. That was bit of a shame.

Hotel was lovely. Breakfast was fine as well. Definitely good localisation cause it was in the city center and the parking spots were available so we didint have a problem with our car which was a relieve!

Stayed in May 2025

Tasty breakfast

Stayed in April 2025

Other hotel guests are a bit noisy at night by the poolside. It would be good for hotel staff to remind guests to be more quiet. Bathroom drainage flow is very slow.

Hotel is located near the town centre and many nearby restaurants within walking distance. Staff friendly and helpful. Our is cleaned everyday and towels replaced daily. Beds are comfortable.

Stayed in May 2025

Pool size was disappointing, more of a plunge pool than a swimming pool.

Excellent location to city centre. Breakfast was good (especially if you like eggs and refried black beans). Room and bathroom clean, beds comfortable and air con was spot on.

Stayed in May 2025

Rooms could benefit from small fridge

Great location, good breakfast, nice secure parking, nice hotel overall. Water dispenser for cold and hot water available for guests.

Stayed in April 2025

It’s very quiet on the property, the only thing is that there are open air parts in the rooms, so if late night some guests are loud, I would suggest offering earplugs beforehand:) also it would be nice to have more clean cups, and cutlery during the breakfast, because there was lack. Even though the ladies would immediately clean some up and bring them out at request. I guess we were visiting at high season during the Holy Week, so that could be understandable. But also super helpful kitchen staff and very kind.

The reception stuff so kind, so helpful! Made everything so easy and smooth. It’s quiet rare you find that to be honest..

Stayed in April 2025

This hotel has huge untapped potential - beautiful, colonial patio and swimming pool however rooms are quite dark, clean but not equipped enough (even no glasses or simple cups). That would be great to improve rooms standard, then it would be a gem.

Stayed in March 2025

The pool is very small and water is cold; The pool had only two chairs available for guests;

The room was perfect; Location was perfect (close proximity to local shops, restaurants, and centro); The building is exceptionally well preserved and takes you back in time;

Stayed in March 2025

No fruit for breakfast.

Location. Free and secure parking.

Stayed in March 2025

I gave a lower score in maintenance of the room as is a little bit rundown.

Location was perfectly located near downtown everything it’s within a few walking blocks, staff was really nice, breakfast was decent.

Stayed in March 2025

Improvements to breakfast service would be ideal.

Location great. Lovely rustic features.

Stayed in March 2025

The room was outdated and not convenient, beds not comfy, shower with bad drainage, breakfast very basic and not tasty, to expensive for what you get

Location very good, free safe parking also bonus, nice colonial architecture

Stayed in February 2025

It was super quiet the first two nights but on the third night, a bar or disco had a boom boom disco that could be heard in the room until 1 AM. But that is not the fault of the hotel.

The staff was great - and Israel who checked us in - let us enter the room early which was great. Super comfortable room that had great A/C - which you need in Mérida even in January! Nice TV. Spacious room and hot shower. Spotlessly CLEAN every day. And it is an easy walk to the center city, the cathedral, and many good restaurants. The "Va y Ven" Airport bus stops only 2 blocks away at the Santa Lucia park. Breakfast was plenty for us and you have a choice of breakfast items plus coffee, fruit, bread and such. Very nice.

Stayed in January 2025

We had to change the room due to unbearable smell from the bathroom drainage of some super strong detergent that would not go away the whole day and night. The new room was much better. The breakfast is so basic that it doesn't make sense to offer it.

We liked the location and the colonial vibe of the place. The room was spacious and clean. The location in the city center is a mixed blessing as some street noise and music from nearby restaurants could be heard. Yet it is only 5 minute walk to the main squares and there are plenty of restaurants around.

Stayed in January 2025

Rooms were straightforward, nothing fancy.

Location was amazing. The rooms were large, and easy to access. Also had great car parking

Stayed in January 2025

No window in the room although it was very cool. Breakfast very disappointing, just white sliced bread and eggs

Great locations, traditional Hacienda

Stayed in January 2025