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  5. Reviews of Hotel Rinconada del Convento

Reviews of Hotel Rinconada del Convento This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Calle 33 No 294, 97540 Izamal, Mexico

#15 of 19 hotels in Izamal

Guests' Choice

Review Score

Based on 85 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.7

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 14, 2025

    8.0
    Nice stay.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We didn’t use the pool because it wasn’t so clean.

    Nice beds. Large room. Location.

    Stayed in August 2025

  • Reviewed: July 13, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs refreshing

    Stayed in July 2025

  • Reviewed: May 25, 2025

    9.0
    Nice place for a overnight stay
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was located right in town so was easy to get around and see everything. Was such a cool little town. The staff were friendly enough and the pool was good to jump into after a hot day. The room was comfy enough

    Stayed in April 2025

  • Reviewed: April 30, 2025

    8.0
    Very good option and good value for money.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The street is very noisy, also at night.

    We stayed in the former convent, San Antonio Di Padua which is much nicer than the main hotel next-door. Beautiful place, beautiful garden, very nice pool. Clean. And well located.

    Stayed in April 2025

  • Reviewed: April 24, 2025

    7.0
    Comfortable room with great location - Good value
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night

    A iittle tired, but still good value for the price

    Great location - spacious rooms - wonderful pool area - nice breakfast

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Overall good stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our bed was way too firm, you can feel the springs of the mattress if you are above 85kg. Staff doesn't speak English as is the case for most of the accommodations in Mexico. Lighting could be better (only big ceiling lights available).

    Very clean, amazing location close to the city centre, fairly quiet, staff allowed us to check in 3 hours early which we really appreciated! Amazing shower, plenty of soap/fresh towels. The pool is great and bath towels are right there on the lounge chairs waiting for you. Absolutely beautiful common areas! Strong WiFi signal, good AC.

    Stayed in March 2025

  • Reviewed: February 16, 2025

    7.0
    good but not as expected
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights

    I thought I had reserved a room facing the Convent, but looked out on the pool and rear pyramid, instead--in the end not a problem. The bathroom was extremely small and there was no chair or table--only a small dressing table with a low stool, which was not convenient for two people in the room. Water in the shower was either all hot or all cold, depending, apparently, on time of day.

    The hotel is a short walk to the town market and both central squares and it is also a short walk to both bus stations. The room was large, clean and well air-conditioned. Staff are good.

    Stayed in January 2025

  • Reviewed: February 16, 2025

    9.0
    A lovely hotel in an historic place.
    • Leisure trip
    • Solo traveler
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It is a lovely comfortable hotel in an historic place.

    Izamal is an historic city. It is poy to walk everywhere including the Mayan ruin. It even has horse drawn carriages. The inside of the hotel is modern and seems to have been recently updated.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed mattress was very uncomfortable, hard so it was hard to have a good sleep. Also, there were no table lamps, so the room was hard to get around when we turned off the main light in the room.

    It was a great hotel to be at! The food was good, the staff was friendly, and the location was great as well!

    Stayed in February 2025

  • Reviewed: February 1, 2025

    7.0
    Nice place, staff needs to learn manners.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The “invisible step” in the bathroom!!! Very dangerous! The evening shift guy that wanted to send me to Oxxo for drinking water!!! When I showed him my colors, he let go of his phone, got off his lazy butt and gave me water from the 5 gallon jug! How miserable!

    Nice setup. Nice clean pool. Nice breakfast area. Pleasant area. Fairly quiet.

    Stayed in January 2025

  • Reviewed: July 24, 2024

    9.0
    Excellent value for money in Izamal, Yucatan
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    A bit of meldew in the shower and on the ceiling in the room should be fixed. It doesn´t smell but it doesn't look nice.

    A real gem in the middle of the small village of Izamal. Spacious and clean rooms. Well functioning wi-fi and airconditioning. Delicately furnished. Beautiful setting just opposite the convent. The small pool in the garden between the rooms and the elevated breakfast restaurant was a real treat. The complimentory breakfast was fine - not extravagant but fine. Clear water in the pool, sunbeds and complimentory towels to be used at the pool. Excellent when the temperature is above 35C. The village is very cozy with a nice square and with the possibility to access the convent with the elevated grass court. If you are in this area of Yucatan you get excellent value for money here.

    Stayed in July 2024

  • Reviewed: February 18, 2024

    7.0
    Great location in town centre. Helpful staff and good facilities.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Great place to land to explore Izamal! Near lots of restaurants and Roger’s Bar!
    • Leisure trip
    • Couple
    • Double or Twin Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee available until 7 am

    Location and unique building. Loved breakfast on site up on the hill. View of the convent especially with a setting sun is ethereal. Very gracious staff. Comfortable pool area (gets slippery when wet) very comfortable bed!

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    Will definitely stay at this property if we return to Izamal
    • Leisure trip
    • Group
    • Double or Twin Room with View
    • Stayed 1 night

    The desk staff was not as conversant in English as the staff was four years ago when we stayed -- not a deal breaker, but it would have been nice to be able to communicate better.

    Would have preferred a first floor room because of some physical limitations, but overall, no complaints.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Location is great
    • Leisure trip
    • Family with young children
    • Double or Twin Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water, let it run for over 5 minutes and it was still cool. After breakfast service is finished you cannot get food, the snack bar only serves limited drinks

    Location is fabulous, hotel interior and exterior too. View from pool area and breakfast restaurant are wonderful. Rooms at the front of the hotel are lovely.

    Stayed in January 2024

  • Reviewed: November 30, 2023

    8.0
    Good place for a night
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view from the window is a wall. Not very friendly staff.

    The hotel is very close to the bus station and the city center. Big room with big bathroom, confortable beds. Very clean.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    7.0
    Location good, helpful man but rooms could be upgraded
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The original room was dark and onto the road so noisy (corridor to the bathroom had translucent windows onto a desk). The man on the front desk kindly moved us to another room which was much quieter. No hot water though

    Location was good and the man on the front desk was nice

    Stayed in November 2023

  • Reviewed: November 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On the other hand, there are a few problems. I got the first room on the ground floor, adjacent to the hall, where tourists were actually sitting on my window, on the other side. Then a failure and no wifi. And you can't pay for breakfast by card... The bathrooms are old and tired.

    It's hard to rate this hotel. On the one hand, it is beautifully located, the service tries hard. It’s clean there.

    Stayed in November 2023

  • Reviewed: September 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel restaurant only serves breakfast not lunch or dinner. We had problems finding anywhere to eat in the evenings as there weren’t many restaurants in town and several we tried were shut or not serving food on those nights. The description on Booking.com for a ‘room with a view’ doesn’t seem to guarantee a view of the convent. We paid extra for a ‘city view’ but were initially given an upstairs room that only had a view of a hotel wall. Thankfully we got moved to the correct room when I complained as the views were stunning as you can see from the photos taken from our room.

    Amazing central location, right by the convent Views of convent from room Views of convent from swimming pool, garden and breakfast area Really helpful staff. Alexandro in particular went above and beyond with his excellent advice on everything from Izamal to Mérida, to life in Mexico. We enjoyed all of our chats with him and he made us feel very welcome. Nice swimming pool and hammock area.

    Stayed in August 2023

  • Reviewed: July 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The internet (no matter wifi or mobile data connection) is really bad in the room, you have to go out to catch the signals.

    The location is very good, it's exactly in the center. We love the vintage style of this hotel, the room is big and very stylish, and you can see the church directly on the opposite side.

    Stayed in July 2023

  • Reviewed: June 5, 2023

    9.0
    Lovely boutique hotel experience, central and with a great pool!
    • Leisure trip
    • Couple
    • Double or Twin Room with View
    • Stayed 1 night

    Superb position opposite the convent in a quiet road. Perfect stay for relaxing and exploring Izamal on foot. LOVED the pool area, which we had to ourselves most of the time. Very nice room with the best view!

    Stayed in May 2023

  • Reviewed: May 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi was weak in our room.

    Great location. Nice large room. Friendly staff. Nice garden and pool. Good A/C and ceiling fan.

    Stayed in May 2023

  • Reviewed: April 1, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is very damp, the floor felt wet at all times. It's also quite noisy since it's on the ground floor with a window to the street. There is a window in the hall of the room, on the other side there is a desk space. This desk space has bright lighting which you can't dim so the room is quite light.

    Very close to city center and the convent. Good food in the restaurant and nice (small) pool.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    8.0
    nice place and comfortable
    • Leisure trip
    • Couple
    • Double or Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Small smell from the bathroom

    location and view on the convent. nice garden with the terrace and the pool.

    Stayed in March 2023

Showing 1 - 25

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