Toilet with transparent window

cleaness, design of hotel , pool,

Stayed in August 2025

Bathrooms have part glass wall so you see everything from the bedrooms - not great! Also the outside pool and jacuzzi were not very useable as they were usually full of dirt (leaves, petals, dust etc) especially as the outside terrace and garden contained lots of plants from which small wool-like flowers would blow about.

Bfast was good but since most of the staff didn’t speak English or weren’t too fluent in it, that made it somewhat challenging to order things.

Stayed in November 2024

Out of the main area

Clean

Stayed in November 2024

The pool is freezing. The location is not the best if you are trying to walk around San Miguel (30 minute walk with great inclination to downtown) but is definitely quieter than staying there. Other than that the hotel is amazing.

The hotel is really beautiful, amazing design and everything looks new and super clean. Service is good. They offer free transportation to San Miguel downtown.

Stayed in October 2024

Located far from downtown area.

Superior interior design and lovely pool and gardens.

Stayed in July 2024

It’s new, everything is clean and good attention from the staff

Stayed in June 2024

The access is not finished yet

It was new, clean, and with good open spaces

Stayed in May 2024

The address location is incorrect on Google Maps.

Incredible breakfast and beautiful building. well appointed and thought out.

Stayed in March 2024

I expected a nicer view for paying extra and while I did face the city I was over the parking lot. The room was freezing cold at night because the temperature outside was unusually low and the heater simply didn't work. Various maintenance staff came to fix it and I even changed rooms (also got a better view as a bonus) but nothing worked. I finally discovered that the best thing was just to turn the system off as otherwise it just blew cold air. The hotel, while new and nice, was kind of sterile. Nobody in the lobby or the bar. Restaurant got a little more lively on the weekend. So the ambience was kind of corporate. I am not letting this kill my score too much though because this could have been expected and the staff were so nice.

Nice new hotel very clean, and all the staff were very friendly and helpful. Nice pool and amenities such as a gym. Good dining facilities. Comfortable bed and nice bathroom.

Stayed in February 2024

The location was just a little outside the town center. It's not too remote, but you do need a taxi or shuttle drive to visit the central zone, which is about 10 mins away. It could be walked but it would be a fairly long walk, and you must cross a busy road or two before reaching the quieter cobblestone streets. On the plus side, the local supermarket and modern shopping mall is just an easy, five-minute walk down the hill from the hotel.

Excellent restaurant. Fantastic service and delicious food. Really clean, modern, spacious and comfortable rooms. Front desk staff were extremely accommodating and attentive to our needs. The lobby area, bar, patio, pool and gym are all very nice. My Spanish language skills are really poor, but this is not a problem at the Albor because all the staff speak English very well.

Stayed in February 2024

It was expensive

The service was so nice

Stayed in January 2024

The hotel is very new and they are definitely trying to keep it that way. The rooms were amazing. Comfiest bed, I did not want to get up.

Stayed in January 2024

At the restaurant, the preparation of the meal was not consistent. The Hotel manager and Chef apologized for the situation and, as a courtesy, offered a delicious lunch at check out.

Clean, pet-friendly, no carpet in the room, they have a van that can drive you.

Stayed in November 2023

buses services

location is very unconfortable

Stayed in May 2023

We dined only at the hotel restaurant for four days straight, but found the food variety to be limited. Unfortunately, my kids got sick from the food and I also suffered food poisoning on the last day. There was a loud noise outside my room that lasted for an hour and sounded a freight train, likely from the mechanical system. I shared a picture of the system. Additionally, the noise from adjacent rooms was easily audible. The balcony door handle was broken, and the room's air conditioning only cooled to 23 degrees Celsius (it’s blocked from being set lower), which I find uncomfortably warm.

The hotel grounds were nice. The staff was nice. I didn’t mind the location because you can easily walk to Plaza Luciérnaga. I didn’t use the pool, but it looked nice. WiFi worked well.

Stayed in June 2024

The woman at the front desk same person that checked us in was very rude and she continued to be that way the second day. Not very professional at all

Nice facilities and clean place.

Stayed in June 2024

Nice building. Cold,- no heating, nothing did work on the rook (Coffe mashine, Air Cin. no cleaning service etc. )

The Hotel did not live up to the description. This is a lousy sloppy 3 star Hotel. NONE of the features promised in the Booking description was there. It was cold. no service. Restaurant hopeless. (Cafeteria like.)

Stayed in December 2023

the heater in the room was not working, we reported many times and never worked. there is a jacussi but it was not working, the water was not hot. the coffee machine was difficult to operate. the location is very far away of downtown and there were not stores around it. the prices in the restaurant were very expensives almost the double than other restaurants in hotels, and it was not good flavor, only a few thing in the menu the plants around were wird, like a desert. We couldn't have movies in English

the staff very friendly and polite. We had appointments every day and we had service of a van that took us to the appointments every day.

Stayed in November 2022

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Stayed in August 2025

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Stayed in March 2025

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Stayed in March 2025

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in June 2024