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Reviews of Hotel Santa María Mérida 3 stars

Calle 55 No 493 x 56 y 58 Col Centro, 97000 Mérida, Mexico

#95 of 190 hotels in Mérida

Guests' Choice

Review score

Based on 918 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool does not have a place to lay down and sunbathe.

    Good location, comfortable beds and air conditioning.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There's no elevator, and the staff doesn't care if you have large luggage, so you could end up on the fourth floor. The room has a window that looks into the hotel interior, so people can see you from the hallway. The air conditioning is poor. It is not possible to check in even little bit earlier.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Great for a good value stay near Merida center
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    A bite noisy at night and there is no window on the outside. But if you are staying just for sleeping and you are in town the day that is perfectly fine

    Proximity to city centre. Hotel in a colonial house and a cozy pool

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Great functional place to stay in Merida at a great price!
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights

    Bathroom shower with very weak water pressure. No fridge in the room, nor tea and coffee.

    Location was great, close to many restaurants and sightseeing. Parking was available too. Air conditioning in the room and comfortable bed.

    Stayed in July 2025

  • Reviewed: 12 August 2025

    8.0
    Good value of money and lovely staff!
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The plug didn’t work unless you had a light on which made it quite annoying when charging phones etc.

    The hotel is very clean and quite central. The staff are really lovely and the rooms are spacious! We enjoyed our stay.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Good value old property with charm in good location
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Communal bathrooms were a little poor and dirty on the ground floor especially if using to use to change clothing,

    Grand old building in a good location on relatively quiet street. Clean rooms.

    Stayed in July 2025

  • Reviewed: 9 August 2025

    7.0
    ok
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights

    the shower water backed up, took a while to drain. the air conditioners were not very cold The water in the shower was lukewarm.

    centrally located, friendly staff and clean

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Nice stay for couple
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Really nice staff and the parking when available is a real plus (otherwise there is another parking of the hotel nearby 2 min walking). I suggest to ask for a room with a window in the second building

    Stayed in August 2025

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    No lift

    Beautiful location, great value for laundry

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Great budget accommodation with pool
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room internal and a little dark.

    Beautiful hotel, professional staff , lovely small pool.

    Stayed in June 2025

  • Reviewed: 5 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    No pool/outdoor furniture to lay on in the common area. No fridge, full length mirror or safe in the room

    Liked the location, central but not super busy area. The pool was a good relief as it's Hot here. Water and fresh towel daily

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Great value for the money!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    It could use a bit of a spruce up.

    Location was perfect!

    Stayed in April 2025

  • Reviewed: 13 June 2025

    9.0
    Best spot around
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything ok , but there was no hot water in our room

    Great location, and clean

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very close to center. Breakfast restaurant next to hotel is good. Parking was easy and they have another place nearby if the hotel parking is full.

    Stayed in April 2025

  • Reviewed: 7 May 2025

    7.0
    Short …only overnight
    • Leisure trip
    • People with friends
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No hot water in early morning Dead batteries in tv remote

    Location was great

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Amazing location for the price
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    We had a problem with hot water the forst day but someone came to fix it and afterwards, we just had to wait for some time and finally it arrived. it wasn't perfect but it was good, especialt for the price

    Location is amazing, very nice area, walking distance to the main plaza, close to nice Santa Lucia square, very nice streets with souvenirs amd food nearby. We booked two nights, and stayed 4 in the end :)

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    -

    Perfect location , nice people and a reasonable price. Also the building was an amazing Henequén building

    Stayed in May 2025

  • Reviewed: 3 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    There is no places to sit/relax around the pool.

    Room very simple. It was ok.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Great setup and nice clean bright room
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Not the closest to the bus terminals, but there is public transportation. Shower could be better but was OK.

    Great setup, nice spacious room, spotless and bright. Drinking water provided. Quiet and comfortable.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    8.0
    Practical, good value for money. Excellent staff
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Excellent location and superb staff. Pleased to have a pool. Great to have parking.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    WiFi cuts in and out

    good AC, spacious clean room, filtered water available, good location, friendly staff

    Stayed in April 2025

  • Reviewed: 25 April 2025

    9.0
    It is a picturesque hotel with very helpful staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Different WiFi codes for room and lobby.

    Staff were very helpful. Location was great.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Close to everything. Easy to get around

    Stayed in March 2025

  • Reviewed: 11 April 2025

    9.0
    Great hotel in fab location
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    We were on the the second floor so the water pressure in our room wasn't great. Our son was next door and he said his shower was ok.

    Excellent location. Clean rooms with comfy beds. Lovely staff.

    Stayed in April 2025

Showing 1 – 25

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