Calle 25 193 x 38 y 40, 97780 Valladolid, Mexico
#16 of 83 hotels in Valladolid
Guests' ChoiceBased on 105 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
8.0
Facilities
8.9
Staff
9.7
Value for money
9.1
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 19, 2025
Naida
AustraliaThe location is a bit further away from the centre of town when walking than I expected but we really enjoyed the easy parking so it's not really a negative just something to be aware of.
Huge very comfy room. The pool area was lovely and private. The staff though it was a bit more difficult to communicate as their English was limited were very friendly and helpful.
Stayed in August 2025
Reviewed: March 6, 2025
Emma
United KingdomThere is no onsite restaurant/breakfast. This didn’t bother us but it’s something to be aware of.
Lovely big room with kitchen facilities and a terrace. We were really comfortable and the hosts were super friendly. There is free parking and the room was great value. It’s in a quiet part of town on the outskirts but within walking distance of a good restaurant and little shops.
Stayed in March 2025
Reviewed: February 17, 2025
Renée
NetherlandsNothing we didn’t like.
Great hotel. Very friendly staff. Beautiful garden with nice swimming pool. Room was very big, very pretty, good airconditioning, fridge, comfortable bed. Shower was medium, toilet had some issues, however very clean and including hairdryer and towels. Place is just like the photos.
Stayed in February 2025
Reviewed: January 29, 2025
Charlotte
United KingdomThe room was quite damp with damp on the walls and curtains but it was a good size. The shower had very limited hot water.
The room was very large, good parking, quiet location and lovely staff. Christine was very helpful. Powerful shower. Easy walk into town, around 10 mins.
Stayed in January 2025
Reviewed: December 31, 2024
Julien
SwitzerlandClose to nature so you can hear animals
Stayed in December 2024
Reviewed: December 15, 2024
Jennifer
United Stateslocation in Valladolid was good. Very nice staff. rooms were big and clean. bed was soft and comfortable. surprise bonus of items in minibar as well as bottle of wine and candies at check-in! Parking was super easy and convenient. I didn't use the pool but it looked nice. really excellent place to explore the area. it is a little far from downtown, but its an easy walk, and there is plenty of cheap parking downtown if you don't want to drive. close to a supermarket and the entrance to the highway. would stay again
Stayed in November 2024
Reviewed: August 19, 2024
Valerie
BelgiumGreat place great staff thanks to the 3 ladies who welcomed us. Rooms are very spacious, well decorated and beds are excellent. Pool is nice. Just perfect to visit Valladolid and surroundings.
Stayed in August 2024
Reviewed: April 24, 2024
George
United KingdomAmazing room - very big and lovely terrace. Complimentary wine and snacks/drinks provided in the room! Lovely staff on hand 24/7 Short straight walk to vallodolid centro, but very safe and easy
Stayed in April 2024
Reviewed: April 11, 2024
Melinda
United StatesThe location is a little farther from the center of town, however we felt that it was an easy walk.
We had a wonderful stay! Spacious, clean and comfortable room, kind and helpful staff, and a lovely private pool area.
Stayed in April 2024
Reviewed: March 30, 2024
Durresameen
GermanyThe staff are very friendly and hospitable and the property itself was beautiful. Especially loved the pool area, it’s small but very peaceful. The location is good - a five minute taxi and 20 minute walk into Valladolid Centro.
Stayed in March 2024
Reviewed: March 21, 2024
Julie
United StatesThe rooms are big and comfortable. The swimming pool is beautiful and perfect for the hot weather. The staff is super friendly. The location was perfect for us: close enough to the center so that you can do everything walking, far enough to be in a quiet area. The neighborhood is nice as well.
Stayed in March 2024
Reviewed: March 19, 2024
Maureen
United StatesSpacious suites within walking distance to Centro. Location is quiet and convenient. A plaza with a bank and grocery store is within 5 minutes walking distance. Best of all was the staff. They helped organize taxis so that I could tour Ek Balam and Chichen Itza. Thanks to Cristina, Brenda, Mageli, and Yuli. They were truly a delight. I enjoyed returning to the hotel to chat with them.
Stayed in March 2024
Reviewed: March 10, 2024
Eileen
CanadaBathroom needed some minor repairs
Large room, very friendly staff, quiet location, beautiful pool area.
Stayed in March 2024
Reviewed: March 9, 2024
Aurea
PortugalThe shower spread over to much water and make the bathroom wet. But nothing that can’t be fixed ;)
Hospitality is on point! Very friendly staff. Cristina is a sweetheart lady that welcome us with open arms. They even left food and beverage on the fringes for us. Also the room has a coffee machine that is super handy. Very nice room with lots of space. Quite area and walking distance from the center. We felt safe and could relax with our car parked in front of the hotel. The parking has cameras as well. All the hotel is new and comfortable. We stayed two nights and slept like a baby :)
Stayed in March 2024
Reviewed: March 8, 2024
Jacqueline
CambodiaJust abit far out of down .
No breakfast included.
Stayed in March 2024
Reviewed: February 25, 2024
Matthew
United StatesThe staff was very friendly and helpful.
Stayed in February 2024
Reviewed: February 8, 2024
Mathilde
FranceWe missed some appliances in the kitchen to use it
A welcoming place to stay in Valladolid, 10 min by foot from the center, the staff was really kind.
Stayed in February 2024
Reviewed: January 29, 2024
Elena
United Statesgreat place and great hosts
Stayed in December 2023
Reviewed: January 18, 2024
Taliesin
AustraliaIt's a little far from the centre of town but to be honest it's only 15min on foot and you can get a taxi back for 40 pesos. We also ended up getting a scooter to explore the cenotes and local towns so it was really perfect.
The rooms are very big, as were the beds. The pool area is beautiful at night. It feels safe.
Stayed in January 2024
Reviewed: January 16, 2024
Jinre
NetherlandsThe wifi was spotty in our room and the shower pressure was really weak if you wanted to have any hot water
Beautiful and spacious room that smelled lovely! The sheets were like silk and the bed was really comfortable and big. The pool was nice to relax at and the rest of the premise was a really serene atmosphere with all the plants. We got a welcome gift (bottle of wine) as a surprise which was really nice. Overall we had an amazing stay here and felt really at home.
Stayed in January 2024
Reviewed: January 9, 2024
Priscilla
United StatesIt was perfect.
It was out from the center of town so it was less noisy. The staff was so personable that it felt like family. It was the best the best hot shower I had in Mexico. The room was spacious with many windows. It was spotlessly clean with a lovely outdoor space where we had our breakfast. The kitchen fit our needs. We could park our car on the property so it was very convenient.
Stayed in January 2024
Reviewed: January 8, 2024
Martha
United KingdomUnfortunately the location is far from everything in the centre. Recommend renting a scooter or a car whilst staying here
The staff are absolutely wonderful. Christina particularly made a point of remembering our names. It’s a lovely, safe and spacious place to stay!
Stayed in December 2023
Reviewed: January 7, 2024
Pamela
United StatesWe would like to have had a blanket on the bed, in addition to the top sheet. It was late when we checked in, and perhaps we should have gone back to the desk to ask. I am sure they could have accommodated us but just walking in, I was surprised.
To be honest, when we pulled down the street, we wondered where we'd booked ourselves! It seemed off the beaten path and it was after dark. However, once inside, it was very beautiful and staff was friendly, despite the language barrier. We arrived late and left early so we did not get to enjoy the property enough for much relevant review. Always my top priority, the water pressure and temperature in the shower were excellent.
Stayed in December 2023
Reviewed: January 4, 2024
Eric
United KingdomNa - it’s not that far from town as some say. About 15-20 minute walk from the main square and very easy.
Spacious room with comfortable bed. Super friendly staff and the pool was nice for a quick relaxing afternoon after a morning out. Also, the town is so charming and worth a visit!
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content