4 Norte 602, Puebla Centro, 72000 Puebla, Mexico
#52 of 147 hotels in Puebla
Guests' ChoiceBased on 116 hotel reviews
9.0Cleanliness
9.1
Comfort
8.9
Location
9.6
Facilities
8.8
Staff
9.2
Value for money
8.9
Free WiFi
8.0
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End of dialog contentReviewed: 27 August 2025
Jane
United StatesBath is very small but totally acceptable for the price.
Location is great, staff was very responsive, room was spotless, bedding comfortable, shower was hot immediately.
Stayed in August 2025
Reviewed: 1 August 2025
Jose
MexicoNO SOUNPROOF
LOCATION
Stayed in July 2025
Reviewed: 31 July 2025
Amelia
United KingdomGreat breakfast! Good location. Friendly helpful staff.
Stayed in July 2025
Reviewed: 18 July 2025
Karen
SwedenA little bit too noisy in the streets, but it is expected since it is close to the city center
Good value for money
Stayed in July 2025
Reviewed: 16 June 2025
Ruth
PhilippinesOur window opened into a covered public space in the hotel and some guests were talking loudly until late. Not a very big deal as they eventually stopped and went away.
For such a centrally-located hotel with good facilities and a good restaurant, it was surprisingly priced very reasonably. The room was a good size with 2 double beds. We slept very well. The breakfast was generous, they give you a choice of 5 (from pancakes to omelettes to chilaquiles). We had dinner at the restaurant when we arrived and it was good. From the hotel it was easy to walk to the churches we wanted to visit, the zocalo, the palafox library, the Mercado el Parian. The center of Puebla is very compact and walkable.
Stayed in June 2025
Reviewed: 24 May 2025
Silvestre
United StatesParking every time you need the car you have to deal with the parking attendant check in/out.
Right in centro historico
Stayed in May 2025
Reviewed: 7 May 2025
Lisa
New ZealandLocation was exceptional. Staff were very helpful and friendly
Stayed in May 2025
Reviewed: 26 April 2025
Crocozaya
CanadaThe room had no windows outside, only intothe inner corridor. No gym, no pool.
The location is superb, right in the historic center. Everything is walking distance. The hotel staff and restaurant everything is very nice.
Stayed in April 2025
Reviewed: 12 April 2025
Lisa
United KingdomNothing
Great location. Nice and clean. Staff very helpful.
Stayed in April 2025
Reviewed: 19 March 2025
772kdub
United StatesAll good for our one night stay.
Clean, spacious room and bathroom, friendly and accommodating staff, quiet, nice AC.
Stayed in February 2025
Reviewed: 17 March 2025
Katrinapp
ItalyLocation was great. Friendly staff. Room was great for 2 people, big beds and comfy ones. Breakfast was good!
Stayed in March 2025
Reviewed: 2 March 2025
Mati
IsraelThe room has no window and no light near the table area. There is a marble floor and a metal chair which makes a huge noise when you move it. They issue vouchers for breakfasts in the attached restaurant, where no one speaks English, so they bring you a very small portion and yet offer you additional things without explaining that they are for additional charges.
Great location, friendly staff on the reception, comfy bed, spacious bathroom with a good water pressure in the shower
Stayed in February 2025
Reviewed: 13 February 2025
Salvatore
FranceBreakfast and fitness center start on the late side
Centrally located at excellent price.
Stayed in January 2025
Reviewed: 22 January 2025
Dee
MexicoFuton was almost impossible to sleep on, uncomfortable, no fitted sheet for it, hard. No menus in restaurant. I asked for one and was told they didn’t have one and got up and went somewhere else.
Location, large rooms, nice staff
Stayed in January 2025
Reviewed: 4 January 2025
Doxey
United StatesWe could have been told upon check-in that the breakfast buffet was across the street in a different location. I have to say it was a bit annoying to be given a little paper ticket upon parking my car below the hotel, and have to keep track of that ticket for our entire stay. I ultimately lost the little paper ticket, so I had to pay extra to get my car from the parking garage...this left our group feeling annoyed upon departure.
Beds were very very hard. Too hard. So hard they put my limbs to sleep at night. Not comfortable beds, We were also not told the breakfast buffet was across the street in another location until the second night we were there...so the breakfast on the first day was in that little restaurant and very limited--the main reason we booked at Gamma was for the location and the breakfast buffet.
Stayed in December 2024
Reviewed: 2 January 2025
Margie
MexicoExpectacular
Stayed in January 2025
Reviewed: 11 November 2024
Emghil
MexicoThe gentleman that attended us in the morning for breakfast. Was dismissive and had a bit of attitude
Nice room and great hotel personnel.
Stayed in November 2024
Reviewed: 30 September 2024
Rangi
New ZealandGreat hotel in a great location. Comfy bed. Nice staff. secure parking.
Stayed in September 2024
Reviewed: 19 August 2024
Courtney
United StatesHad to pay extra for bottled water and more coffee after original complimentary was used. Not great for a multi day stay.
Nice hotel, great location, nice restaurant. Parking on site.
Stayed in July 2024
Reviewed: 3 July 2024
Leisa
United StatesYou only got a coffee packet for the machine the day you arrive
Very clean, great restaurant, good location
Stayed in July 2024
Reviewed: 15 March 2024
Robert
United StatesIt is starting to show some wear. Some furniture needs replacing. Some corners could use brisker cleaning. Not all staff is on the same page.
Location is good. Staff is nice. Rooms are adequate. Restaurant is decent. Overall a good place to stay. You don’t run into many other gringos here.
Stayed in March 2024
Reviewed: 3 March 2024
Christiaan
SwitzerlandNothing
Location and facilities
Stayed in February 2024
Reviewed: 29 January 2024
Jeb-on-tour
BelgiumLack of soundproofing to the corridor. Lift out of order. Shower head needs replacing or cleaning. Cleaning, including of sheets and towels could be better.
Decent value. Good sized room. Good WiFi. Friendly enough. Very good restaurant. Good location.
Stayed in January 2024
Reviewed: 23 October 2023
Katiuska
United StatesNothing
Everything it was fine
Stayed in October 2023
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