Nothing it was perfect!

It was so cute and cozy also great location and very nice staff.

Stayed in August 2025

Liked everything, it was amaxing

Stayed in May 2025

The shower head wasn't working properly, but it wasn't such a big issue

The hotel is located perfectly in the city center, basically across various distilleries. The room is ample and the view is great.

Stayed in May 2025

Great location to everything, will stay here again

Stayed in May 2025

Beautiful property, excellent customer service

Stayed in April 2025

Not much

Nice looking

Stayed in April 2025

Honestly the only thing it was super expensive.

The property is beautiful super clean and staff all spoke great English and were very attentive.

Stayed in April 2025

This property is phenomenal. Steps away from the main square, excellent service, comfortable rooms. The rooms are not the boring new and modern type of hotel rooms. This has so much charm and I loved every second of our stay!

Stayed in April 2025

Not a fan of the buffet for breakfast which was the only meal we ate at the hotel

Location and cleanliness

Stayed in January 2025

The wall signs around the hotel could be better labeled. We keep walking around trying to find the lobby 😝. It wasn't a big deal to us because we were having a great time but if you are in a hurry that would be useful.

It was a wonderful place. Rooftop pool/bar was amazing in the evening. The hotel was very clean. Location was great, we walked to all three distilleries. I'm already planning my next trip there.

Stayed in March 2025

Nothing comes to mind

Best location, right in the centre. Everything is accessible from the hotel. Would definitely stay there again.

Stayed in March 2025

Bed was a little hard but it’s a hotel so can’t complain too much.

Location was great! Love the facility and staff.

Stayed in March 2025

What took the wind out of our sails a bit was that there was no complementary water or coffee in the room. Mind you, there were water bottles and a Keurig machine with pods, but there were price tags on them. I know it sounds petty, but for a hospitality business to not even offer some water to their travel weary guests was a bit of a downer and set the tone, you know? Oh, and the shower was terrible - hardly any water pressure, and the shower head was so calcified, it spayed into every direction but down.

The hotel is in an excellent location, and the staff war exceptionally courteous and attentive. The entire complex is spotless and has beautiful amenities, such as the pool and rooftop bar. The rooms are huge and dead quiet, and the beds were incredible. I wish I could buy the linen for myself.

Stayed in March 2025

Gym was too small. Only few machines.

Stayed in February 2025

Stop "cheaping" out on the basics like charging guests extra if they want to have a coffee in the morning! If the stay is more than one day surely you could allow a coffee. It is not a big item but as I said made the place feel cheap. Also supply water for the coffee without having to pay for it! Not providing a breakfast is another sore spot. We have stayed in countless hotels everywhere and they almost always provide a breakfast. This hotel cheaped out on that also. They did have a cafe which had a very limited menu and not really a normal breakfast menu. It offered very few what I would call non breakfast items. One small coffee with no refill. We could not even get into the main "restaurant" because some group booked the restaurant and they would not allow any more in even though there was room! They seriously need to work out the food and cheap details. I don't mind paying but I feel we paid a good price for the room and these small things would have made a huge difference in my opinion. I would not stay again for these reasons I would stay elsewhere.

Everything was good about the room and the service but for the price I found the hotel was very cheap on extras. For example the coffee in the rooms. They allow one free coffee the first day only and then you had to pay if you had another during your stay over the next few days. Very cheap in my opinion and the same with water. Also almost everywhere else I have stayed provided a breakfast but this place not only did not provide a breakfast but the cafe had very limited breakfast menu if you could call it that. Even the dinner menu was very limited and I would rate the food a 3 out of 5. What I did like was the staff were very friendly and helpful and the place was immaculate as was the room.

Stayed in February 2025

Very beautiful and clean and in the center of it all

Stayed in February 2025

Not a thing...an exceptional hotel!

It was good...service was wonderful.

Stayed in January 2025

Liked everything about this place.

Excellent location, very friendly staff, great food at their restaurant

Stayed in January 2025

I paid a good amount per room and one of the rooms my family didn’t tell me when they arrived the big bottle of water was open and they charged me for not letting them know sooner. Like really I paid over $600 for the 2 rooms.

It was walking distance from the plaza and food. Really recommend this place.

Stayed in January 2025

Loved everything

Staff very attentive and always cleaning

Stayed in January 2025

I really loved the property and staff. I would recommend reaching out to the hotel directly if you have any questions rather than through Booking.com

Great location, nice amenities, really nice rooms, friendly and knowledgeable staff, and delicious restaurants

Stayed in January 2025

Great, but I had an inconvenience, I left a pair of sneakers and I called the hotel the same day I left and they told me they couldn't find them, but I'm certain I left them there, I followed up and they told me they would look got them and they never called back

Great, but I had an inconvenience, I left a pair of sneakers and I called the hotel the same day I left and they told me they couldn't find them, but I'm certain I left them there, I followed up and they told me they would look got them and they never called back

Stayed in December 2024

None that I recall

Facilities Food Services

Stayed in December 2024

Can’t think of anything —it was a really wonderful place.

Very close to places of interest, the room was extremely comfortable, there were many places to sit and relax. The staff were excellent and made us feel at home and seemed genuinely interested in us.

Stayed in November 2024