Reviews of Suites Layfer, Córdoba, Veracruz, México 4 stars
Calle 5 N0. 2306 Avs. 23 Y 25 Fracc. Alameda, 94580 Córdoba, Mexico
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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel with attentive staff!
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewGreat attention and service. What a great oasis!
Male spa attendant, preferably a female
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewExcelente
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewFantastic
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewReviewed: 20 September 2024 · Stayed in September 2024
Verified reviewThe location was perfect and the layout with the swimming pool in the middle was lovely. The room was spacious and well-appointed. The staff were very accommodating and friendly. It is an ideal hotel for those of us with dogs, there is a grassy area where you can take your pets out at night time if needed.
Reviewed: 28 March 2024 · Stayed in March 2024
Verified reviewReviewed: 29 February 2024 · Stayed in February 2024
Verified reviewReviewed: 5 January 2024 · Stayed in December 2023
Verified reviewThe place is lovely, and we were there during Christmas and they had it so beautifully decorated. They go beyond expectations to offer services. We'll definitely return if we stay in Cordoba
Unfortunately there was a party that night and a little noisy, but we had been warned and it ended when they said it would.
Reviewed: 5 December 2023 · Stayed in December 2023
Verified reviewReviewed: 17 June 2023 · Stayed in June 2023
Verified reviewBeautiful, clean, impeccably kept hotel and grounds. Great staff, very accommodating and so polite. The suite was lovely, the food and service was excellent.
There was nothing we didn't like. This is my 2nd stay at Layfer in Córdoba Veracruz and I would stay here again. I highly recommend it.
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewCleanliness of the facilities is great, the food at the restaurant is also really good and the service of the team was super
Upon arrival I payed for the 3 days as requested, then due to a family emergency I needed to leave after the second night and asked for a refund which was denied......... really poor customer service of the business
Reviewed: 9 June 2023 · Stayed in March 2023
Verified reviewReviewed: 4 June 2023 · Stayed in June 2023
Verified reviewReviewed: 24 May 2023 · Stayed in May 2023
Verified reviewEverything was beautiful and the staff so nice and helpful also I’m a digital nomad and the internet was excellent for working.
Reviewed: 2 May 2023 · Stayed in April 2023
Verified reviewReviewed: 30 April 2023 · Stayed in April 2023
Verified reviewReviewed: 24 April 2023 · Stayed in March 2023
Verified reviewReviewed: 23 April 2023 · Stayed in April 2023
Verified reviewGreat staff, lots of attention to detail. Nicest common washroom anywhere we have travelled in Mexico. Food was reasonably priced and tasty. Great service from all staff including manager who took time to chat with us in the restaurant.Front desk staff were very patient with our terrible Spanish. Grounds were absolutely gorgeous.
Regular coffee maker would be nice in room.
Thank you, we hope you come back very soon
Reviewed: 19 April 2023 · Stayed in April 2023
Verified reviewReviewed: 17 April 2023 · Stayed in April 2023
Verified reviewReviewed: 2 April 2023 · Stayed in April 2023
Verified reviewArchitecture
Long story... it was an adventure in a negative sense. I arrived at 2.30am (I wrote before to announce my arrival time) and I was given a room where... other people were sleeping: big big huge mistake, a thief feeling (never before this happened to me. But there always a first time for everything). No apologies if not an excuse or explanation by the young fellow that carried my luggage (the receptionist is new, he told me). A total lack of professionalism. During the morning I went to the centre and when I got back the key wasn't working and had to go to the reception again so they can fix it. Early afternoon, roughly 2.45 pm, I decided to go in the swimming pool. Had a first deep and when I got out, after only 5 minutes, without warning or communication the personnel started straight away, with a speedy manoeuvre, to clean it with tubes and nets, so that for more than 1 hour the swimming pool was not available. Basically I could not get back in as was my intention. Ok, what to do. Not at all professional but I couldn't (didn't want) make a drama. Went out for dinner and when I got back I discovered that was a very noisy party in and outside the restaurant in course, just few meters from my room. Because I was exhausted from the night before I crashed, but I woke up at 2am from the noise of the party (because of the proximity of the restaurant to my room, the noisy volume and the echo from the building it was like having the party in my room). Called the reception and ask if it was possible to low the volume. 10 minutes passed and nothing happened. So I checked my phone and I received a message saying that the WiFi was no more available. I went to the reception to ask clarifications and same girl from the night before basically admitted (silently) that she did a mistake also for that giving only 24h availability.
Receive a cordial greeting from this your house, I am very sorry for the inconveniences that occurred during your stay and even more not having been aware during it to be able to offer you a solution and offer you an apology. They were doing repair work on the pool that lasted a couple of days, so it was blocked and had a slightly lower level than normal. It really saddens me that the impression you get from the hotel and your stay was not pleasant, as you can see in the comments made by our clients, we strive to always provide a quality service which is reflected in the good opinions that have. I really hope to have the opportunity to receive you once again to compensate for the inconveniences but above all so that you can really live the experience that we offer to our clients.
Receive a cordial greeting from this your house, I am very sorry for the inconveniences that occurred during your stay and even more not having been aware during it to be able to offer you a solution and offer you an apology. They were doin… Show more
Reviewed: 17 March 2023 · Stayed in March 2023
Verified review