Carretera palenque-nututun km 1.5 frente a el restaurant el lago, 29960 Palenque, Mexico
#31 of 40 hotels in Palenque
Guests' ChoiceBased on 34 hotel reviews
8.0Cleanliness
7.9
Comfort
7.7
Location
7.6
Facilities
7.4
Staff
8.6
Value for money
8.2
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: July 5, 2025
Ehlane
United StatesUnfortunately, the pool was closed while we stayed. And if you’re someone who doesn’t like insects, this is not the place for you. It was incredibly affordable, but you get what you pay for. That said, we’d likely stay here again.
The staff were wonderful, and the grounds were really beautiful. The location gave us easy access to several places we wanted to visit.
Stayed in July 2025
Reviewed: May 22, 2025
Renee
CanadaGreat location, close to the ruins and the ADO bus stop. We met a lovely local family there who shared some food and drinks with us and helped us practice our spanish.
Stayed in May 2025
Reviewed: March 11, 2025
Dor
IsraelThe place is a bit old and needed to renovate a bit. Pretty close to the main entrance rod to plenque, so sometimes you can hear the trucks
The stuff was very helpful. Big pool, although we didn't use it. Big space outside. Privete parking.
Stayed in February 2025
Reviewed: February 14, 2025
Marie
IrelandIt was a little far out of town. There weren't many restaurants nearby. It was a little bit shabby.
Alex was welcoming. The pool area was nice with lots of areas to sit out. The kitchen was well equipped with a fridge, a stove and a microwave.. Our room was large and there was hot water in the shower. There was parking and one of the staff knocked on our bedroom door to let us know we had a puncture. It was excellent value and complimentary drinking water was available.
Stayed in February 2025
Reviewed: February 8, 2025
Karl
EstoniaAh ya, every 5th day, there is an armed police searching the place because it's Chiapas-dangerous. But kind of fun maybe??;)
I dont know why people scold this place. Actually, it's one of the nicest places i had. People say the kitchens are vile. Well, it's not a luxury condo, but that's fine! VERY big rooms. The bathroom is so big that it's almost comedic:) Nice jungle vibe around with all those palms and trees. The staff is very nice. There is a Six shop 1 min away. Fairly good price Especially if you got a place at the back, then no noise at all.
Stayed in February 2025
Reviewed: February 6, 2025
Francesco
ItalyIt’s a bit far from the center Facilities are adeguate for the price you pay
Alejandro was an absolute gem! He went over and beyond to help us since the moment we stepped in. Thanks to him and the rest of the staff we had an amazing stay. I would recommend it for the service in primis. Room was quite big with aircon and confy beds Very quite in the evening
Stayed in February 2025
Reviewed: December 29, 2024
Nebáznivý
Czech RepublicAccomodations is at nice and quiet location and it is close to the city center. There are two "bigger" hills to climb but still good.
Stayed in December 2024
Reviewed: August 6, 2024
Nicolas
FranceKitchen not so well equiped
Stayed in August 2024
Reviewed: March 28, 2024
Matilda
ItalyA bit far from the center, but taxi is 40-50 pesos. Kitchen not well equipped
Nature, Aircon, very friendly man at the front desk
Stayed in March 2024
Reviewed: January 10, 2024
Roman
CanadaYou can tell it’s not in his prime anymore. Needs some fresh paint and Reno.
Big property with a big pool, little kitchen huts, located a bit south of town and quiet.
Stayed in January 2024
Reviewed: December 21, 2023
Sidlik
Czech RepublicShower could be a bit better, otherwise everything else was fine
Spacious room, good parking, location, offset from the main road, swimming pool
Stayed in December 2023
Reviewed: November 26, 2023
Nicolas
GermanyReally good value for your money especially if you come in by night bus and can stay for 1.5 nights while only paying for one night. It's not luxurious and was pretty empty in Mid-November, but it's a good choice for a quick stay-over.
Stayed in October 2023
Reviewed: November 20, 2023
Sascha
GermanyThe pool is huge, although we were not in. The rooms are big as well. They have an aircon.
Stayed in November 2023
Reviewed: August 17, 2023
Citlaly
MexicoThe location
The hostal had kitchen and pool
Stayed in August 2023
Reviewed: August 13, 2023
Alejandra
ItalyEl staff era super amable
Stayed in August 2023
Reviewed: May 25, 2023
Rosalie
United KingdomIt was difficult to keep bugs out of the kitchen despite it being cleaned daily- would be hard to keep on top of in this type of grounds.
Lovely, simple rooms with Air Con. Shared kitchen with facilities to cook basic meals. Pool was nice and refreshing in Palenque humidity.
Stayed in May 2023
Reviewed: September 23, 2024
Cindyob
United StatesThis was a pleasant stay. I preferred it to downtown. It was a good value and clean. Easy to get to the ruins.
Stayed in September 2024
Reviewed: September 16, 2024
Julia
AustriaRoom smelled very strongly and unpleasantly, impossible to get rid of by opening the window. Dead spider under my blanket. Tons of insects and even a small cockroach (yes, it’s in the jungle, but we stayed at other places in the jungle before and they managed to be a lot cleaner in this regard). Kitchen was very small, badly equipped, sink didn’t drain properly, and it was constantly filled with other people - which the hostel could’ve solved since there was a second kitchen in horrendous condition so it couldn’t be used. Pool water was milky and didn’t feel clean at all. There was never anyone at the reception either. Water was often empty.
Very cheap in comparison to other places in Palenque. Walking distance about 25minutes from ADO.
Stayed in September 2024
Reviewed: February 4, 2024
Andrew
MexicoThe property has private parking and wifi, is located near the town of Palenque with shops and restaurants nearby. The property is clean with office manager during business hours. The rooms are clean, spacious with a/c, tv, wifi, hot water, clean bed, bathroom and linens.
Stayed in January 2024
Reviewed: January 26, 2024
Christina
New ZealandOutside our room window/ bathroom window until late and started again at 5 am group of men talking loudly music playing, movies playing .
Friendly staff allowed us to check in early post overnight bus. Staff helpful with information on how to get to ruins etc. Hostel has great potential. Clean and comfortable rooms with air conditioning.
Stayed in January 2024
Reviewed: December 10, 2023
Lewis
United KingdomThe kitchens were beyond vile. Like literally disgusting.
We got to hear howler monkeys, there was cold drinking water available and the air con was good. There was also some cats with kittens wondering around.
Stayed in November 2023
Reviewed: August 8, 2023
Gabriella
ItalyVery basic but clean. Insects running around in the rooms. No stores nearby.
Definitely cheap but with fan and air conditioning.
Stayed in August 2023
Reviewed: May 17, 2025
Tom
United StatesThere are no comments available for this review
Stayed in May 2025
Reviewed: April 6, 2025
Brian
MaltaThere are no comments available for this review
Stayed in March 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content