8.3

Reviews of Hotel Taboga Eco Boutique & Spa Costa Esmeralda 4 stars

Carretera Federal Nautla-Poza Rica Km 82.5 , 93588 Monte Gordo, Mexico

  • Ruiz-navarro

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The beach is quiet and peaceful .

    the experience was underwhelming. The hotel names itself as "Eco Boutique". The label Boutique, from our experience, is assigned to an exclusive small business. There are not even AC units, just standing noisy fans, and not even covering all the spaces of the room. Daniela, the person at the front desk has much to learn about hospitality. The restaurant worked only until 4:00 pm, and there were many rules if you wanted to order food from outside sources for dinner. People could not enter the facilities to drop off take out, you were not allowed to receive beers (or any alcoholic beverages) and one needed to sign a policy that if any alcoholic outside beverages were consumed on-premises one might be automatically charged a $40 fee. The checkout was at 12:00, and by 12:05, as we were ready to leave the room and my daughter was leaving the shower, hotel staff demanded to walk in to count towels, and glasses to confirm no additional charges needed to be placed. Very invasive. I have been booking hotels through Booking.com for years, always thinking I was getting a fair deal. I found out at the premise, that the room we booked through the website was 30% more expensive than if I'd booked directly from the hotel. I see how their fee per night more closely reflected the kind of hotel and its services(@ $175 p/night): than what I thought I was paying for through Bookings a $253usd hotel/ per night in a small coastal town in the Gulf of Mexico. Using Booking.com, I overpaid $210 uds -for 3 nights- and I regret it. I hope you can match at least the prices the hotel had vs. the prices I booked for through you (I have evidence of their prices)

  • April

    Reviewed: 6 February 2024 · Stayed in February 2024

    Verified review

    Rooms were great with a nice design, good amenities: different places to lounge, hammocks on the porch of our room, pool, and spa offerings. Front desk and spa staff were wonderful. Tranquil setting, although maybe not on the weekends when there are more families.

    Restaurant closed at 6:30 pm. Food options were limited and not very interesting. Food quality was okay. Breakfast offerings were better than dinner. Restaurant staff were efficient, but not very interested in making you feel welcome and cared for.

    Property response:

    Thank you for sharing your experience!

    Hotel Taboga Eco Boutique & Spa Costa Esmeralda
    11 April 2024
  • Christelle

    Reviewed: 18 December 2023 · Stayed in December 2023

    Verified review
  • See the hotel
  • Denisse

    Reviewed: 27 June 2023 · Stayed in June 2023

    Verified review

    The food was surprisingly delicious. Everything was clean and staff nice.

    It can improve its pool facilities. It would be nice to have at least 1 more pool or a posa or jacuzzi.

    Property response:

    Thank you for staying with us!

    Hotel Taboga Eco Boutique & Spa Costa Esmeralda
    10 July 2023
  • 7.0 Good
    Andres

    Reviewed: 4 June 2023 · Stayed in June 2023

    Verified review
  • Sarah

    Reviewed: 7 March 2023 · Stayed in March 2023

    Verified review

    Well kept hotel in a nice location. Has everything you want to spend some tranquil days at the beach - especially with children

    Its a little expensive and the restaurant hours and menu are quite limited

  • See the hotel
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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