Bed was too hard. It’s also close to the door and the door is a single pane of glass, so you can hear people right outside. Wifi dropped out on our last day.

Property was clean and very well presented. It’s also a few minutes to the town centre. The free breakfast was good (Coffee, Fruit, Huevos Al Gusto).

Stayed in August 2025

The beds are very very hard, which i'm sure it's fine for most people but I have a shoulder injury so it made my night quite painful and restless. Just something to note.

The location is great (close to the centre but in a quiet area), the rooms are lovely, the view is stunning, the food at the restaurant is good and the staff is very kind.

Stayed in August 2025

Very new and clean, great taste

Stayed in August 2025

Something you could include in the rooms to improve it is one double sofa. That could definitely bump up the room. If one would like to work more in private, it’d be super useful to have a sofa in your room.

Excellent place to stay for a couple of days!

Stayed in August 2025

That the rooms don’t have windows and the check out is very early

Small and very clean and the pool with the view

Stayed in July 2025

The beds were a bit hard!

The rooms are very nice! The property is a very relaxing place near the busiest street of Tepoztlán. It has a small rooftop pool to cool off on a hot day. The staff is very kind.

Stayed in July 2025

We were in the first floor next to the Restaurant.

It was clean

Stayed in July 2025

No restaurant for lunch + dinner but is in the works.

Cozy, centric, quiet, friendly, delicious breakfast. Beautiful and chill family dog that wanders around the property.

Stayed in June 2025

Breakfast very limited.

The view, the little swimming pool, the cutely decorated rooms.

Stayed in May 2025

Pretty much everything

Stayed in April 2025

Nada

It was a private, peaceful space. The staff was very accommodating and thoughtful.

Stayed in April 2025

I like everything about this place. Good location, clean and cozy room.

Stayed in April 2025

Would have liked a few more options on night dinner menu.

Rooftop pool overlooking mountains, service was extraordinary, wonderful property.

Stayed in January 2025

The rooms are a bit small and since I got the room right next to the restaurant, you could hear everything. But its not a deal breaker considering you're at this place to also be out and about in the town.

I loved how nice and cozy this place was! The views from this place of your surroundings are beautiful. It's walking distance from all the popular places within the town. Customer service was excellent as both ladies that took care of us were very nice and welcoming. My favorite part was most definitely the complimentary breakfast! It was so good, and the portions were perfect!

Stayed in January 2025

I’m lived this hotel! It’s a beautiful facility in a beautiful location and the staff was so helpful. I will definitely stay here again and highly recommend it

Stayed in March 2025

Nothing

The comfort of the beds

Stayed in February 2025

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The place is beautiful, with an amazing view of the mountains, super modern, clean and really relaxing and peaceful with all the beautiful plants and flowers and the calming music. Breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention to detail everywhere! The people are really nice, helping you all the time. I had a small problem with a window I couldnt close at night and the janitor fixed it at 10pm and he was very understanding and kind! The place is just a 10 minute walk to the beautiful city centre and a 15 minute walk to the bus station. So the location is perfect. I would definitely come back and can recommend it 100%! Thank you for such a great experience!

Stayed in January 2025

Everything

Stayed in January 2025

Beautiful property. Typical Mexican architecture and a beautiful garden. Nice comfortable rooms

Stayed in December 2024

The pool is very small

Very nice and well decorated room, nice Terrace and breakfast area. Staff is very friendly and kind!

Stayed in November 2024

Pool is very small. I had a room right next to the office, kitchen and stairway. There was a BRIGHT light shinning in my window at night, but it was turned off after 11pm. In the morning I could hear all the kitchen noise right outside my window. There were not many people staying there and many other available rooms, but I was given this one. I don't like to complain, but wish I was given a different room. Thankfully I am a deep sleeper and also wake early.

Staff were friendly, helpful and responsive. Location is great! Close walk to centro and bus station, but off the main road and no traffic noise. Aesthetics are modern, clean and nice, like the photos. Very safe and secure. Breakfast was excellent. Sheets and towels were soft and immaculate!

Stayed in November 2024

The wall aircon unit was a tad loud and looked like it needed some drywall patching. But it worked really well!

The location and the grounds were beautiful! The view of the mountains from the rooftop are amazing.

Stayed in October 2024

The music playing outside the rooms was a little annoying, whilst lovely sat by the pool, as we were suffering from jet lag and crashing out quite early we would have preferred to not hear this.

Breakfast, location, pretty setting.

Stayed in October 2024

The music at the pool but that’s personal preference.

Location, amenities, breakfast, comfortable

Stayed in October 2024