Reviews of Tatala Hotel & Garden
7 Calle Cuauhtemotzin, 62520 Tepoztlán, Mexico

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewProperty was clean and very well presented. It’s also a few minutes to the town centre. The free breakfast was good (Coffee, Fruit, Huevos Al Gusto).
Bed was too hard. It’s also close to the door and the door is a single pane of glass, so you can hear people right outside. Wifi dropped out on our last day.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location is great (close to the centre but in a quiet area), the rooms are lovely, the view is stunning, the food at the restaurant is good and the staff is very kind.
The beds are very very hard, which i'm sure it's fine for most people but I have a shoulder injury so it made my night quite painful and restless. Just something to note.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery new and clean, great taste
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewExcellent place to stay for a couple of days!
Something you could include in the rooms to improve it is one double sofa. That could definitely bump up the room. If one would like to work more in private, it’d be super useful to have a sofa in your room.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewSmall and very clean and the pool with the view
That the rooms don’t have windows and the check out is very early
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt is clean and good lication
The rooms are small, open to the hall was with a big glass door. Be careful with the breakfast. If you ask for orange juice or put mushroom to your omelette, you will be charged extra. Not a very friendly manager.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe rooms are very nice! The property is a very relaxing place near the busiest street of Tepoztlán. It has a small rooftop pool to cool off on a hot day. The staff is very kind.
The beds were a bit hard!
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewIt was clean
We were in the first floor next to the Restaurant.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewCozy, centric, quiet, friendly, delicious breakfast. Beautiful and chill family dog that wanders around the property.
No restaurant for lunch + dinner but is in the works.
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewThe view, the little swimming pool, the cutely decorated rooms.
Breakfast very limited.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in March 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewPretty much everything
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewIt was a private, peaceful space. The staff was very accommodating and thoughtful.
Nada
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewI like everything about this place. Good location, clean and cozy room.
Reviewed: 9 April 2025 · Stayed in February 2025
Verified review