There was a problem with hot water, and poor water pressure. The cleaning person never came. The room was never cleaned. I ran out of toilet paper. They are doing work on the other floors, so there was a lot of debris and building supplies around- not nice to have to look at.

Great location. The manager was very responsive when informed of lack of hot water and toilet paper. He did his best, to make up for the lack of cleaning person. He was very nice. There's kitchen, with large fridge and microwave, which was helpful. Lovely older building

Stayed in April 2024

Communication was highly lacking. And I was reminded that he was being nice by bringing me a towel after the first night. So. Bring a towel. The building is great but the common areas rather feel like it’s under construction or used for storage.

The location is perfect. The building and layout are neat. It’s a steep climb but worth it. It was much quieter than I expected. And SO convenient.

Stayed in March 2024

Very close to centro, walkable distance from Teatro Juarez. Stay was very good.

Stayed in January 2024

TV wasn't working properly

Location, cool staff and spacious room

Stayed in December 2023

Who’s the room was large enough for a desk. Although there are larger rooms available. Neighborhood can get a bit noisy. I was there during a holiday which accompanied the noise. It was tolerable.

Location is exceptional. Keep in mind the city has steep hills and you must climb to get here. Close to everything. Staff is friendly and helpful. I had a great trip

Stayed in November 2023

The bed was hard and uncomfortable. We had one pillow each that was also flat and hard making it a sleepless night, unfortunately.

We loved the location. You can walk to many places in centro.

Stayed in September 2023

Not able to clean my dishes in the kitchenette, out of soap and water turned off. Extended stay, ended up buying TP instead of requesting a roll at a time. Bring 3 plug to two plug converters.

Location, Herman and Erica, homey feel, value.

Stayed in September 2023

ubicacion, la mejor

Stayed in April 2023

The shower took a long time to get hot but worked ok. There weren’t any toiletries provided.

The location is amazing and surprisingly quiet considering. The room was comfortable and clean. The TV came with Netflix very very good touch.

Stayed in April 2023

There seems to be construction works on the terrace. The terrace and furniture was covered in dust. There was building materials on the ground. No information of wifi or password provided. We found out from other travellers who were staying there. It would be good to have more shelves and hooks in the bathroom.

The accommodation is short walk to the zocalo. Close to bars. We felt safe in the neighbourhood. The room was clean and spacious. Hot shower. The terrace was great to chill out and meet other travellers. The accommodation is generally quiet.

Stayed in February 2023

value for money, not great,owner not suited ro hospitality, chafged 10% more than advertised, cold room,no heat 5C nights 11C in room

no food,location good

Stayed in February 2023

It was the only place I couldn't pay with a credit card so I had to make a trip to the bank to get cash. The bank charged almost $10 for the transaction! Pleasant room in a good location

The room actually matched the pictures - very pleasant. It was nice to have access to the kitchen. There was a nice view from the terrace upstairs and the location was very good

Stayed in December 2022

Very central location, good room in a calm neighbourhood. Very friendly host and good communication. Highly recommend staying there.

Stayed in June 2025

All was great

It felt safe, beautiful city, very helpful people. The room was very large with a bathroom and a kitchen down the hall .2 open air patio with a view of the city. Charming city and lots of history...loved it

Stayed in February 2025

Very steep and long hike to the hotel should have been mentioned in the write up as we are in our 70s. No place to put toothbrush and toiletries in bathroom.

Friendly Staff, large room, great location . Very nice shower. A kitchen to use if needed.

Stayed in June 2024

better service more comunication. It was the worse place I haved stay in thr city of Guanajuato

No hot water., No lights in the bathroom, No A/C not even a fan really hot weather at the time, I try to contact the owner and the phone was disconected. Not recomended.,,

Stayed in April 2024

Cold room and very uncoomfortable, cold shower Hill is very steep Wouldn't recommend I slept in my clothes

Location

Stayed in January 2024

This place is great. Well-located in the historical center of the city. At The top there's a wonderful big terrace with breathtaking view. The owner responds messages quite quickly and is always ready to help.

Stayed in November 2023

Sporadic hot water, slow shower drain, no mirror in bathroom, sheets and blankets too small for bed, kitchen full of broken appliances, sporadic lighting, poorly lit stairways.

Roof top terrace was nice except all the junk scattered around.

Stayed in October 2023

Good location to visit the down town area,

The entire building is a bit messy. The owner should have kept everything orderly. The kitchen is not functional at all,

Stayed in September 2023

The owner was not available when we arrived. We had to search and ask neighbors for him. The center of Guanajuato is a party town. Be ready to hear it until about 3 am. The early morning is beautiful and calm.

The water was hit and the room was big.

Stayed in July 2023

Very disappointed. Bed sheets were dirty. The sheets were stained; they were actually not stains but fresh drops. I asked the manager to please change the sheets but he didn't. He said that the sheets were clean because he checked before I arrived.I even sent him pictures of the sheets and he refused anyway...I also have found long hairs on the bedroom and bathroom floor. I got the feeling that the room was not properly clean. Beside this "issue", what bothered me more is that the terrace was full of old furniture, construction material, etc. In fact, I booked this hotel because I thought I would enjoy reading a book on that beautiful terrace that appears on Booking.com photos, but unfortunately it wasn't like that. I think that the hotel has potential due to the good location, but because of the bad attitude of the manager and the poor cleaning, I would never recommend it or staying here again.

Just the location was good.

Stayed in February 2023

Be aware of this structure and this host! We arrived in Guanajuato on a Saturday having booked the room 3-4 days before, got the official confirmation from booking and no other direct message or email from the structure. As we arrived in front of the house, the host using very rude manners, assumed that if we didn’t pay a prepayment we do not have a booking at his place and that we should have read it on the confirmation. Nothing was written on the confirmation and neither the structure sent a direct message to inform us (which happened with other structures during my trip, since they have all the possibilities to contact you and tell you about the prepayment they need). Nothing was done to help us and even though he had an higher category available room, he refused to give it to us at the same booked price.

Nothing!

Stayed in November 2022

There was a communication problem with the hotel. The result was that he used it as an excuse to change all the rooms in our reservation, and to give us rooms unsuitable for the majority of them, mostly on the 3rd floor with narrow stairs, extremely difficult to climb, which floor he had turned into a warehouse for construction materials . The rooms were dusty, the sheets had holes and the cleanliness was questionable. For these services they asked for normal room prices, which we paid despite our protests. The man who served us fraudulently avoided giving us a receipt for the payment of our money, and because he saw me taking photos and I told him that I would inform Booking about all this, as soon as we left he complained that we did not pay him. I consider his behavior unacceptable and I do not recommend staying at his hotel.

Only the location in the center of the city was good

Stayed in November 2022