Nothing really of note it was all good

For the price the beds, view, bathroom and shower where amazing, helpfull staff, close to the zona dorada, lots of good foo, 10/10

Stayed in August 2025

Great location, amazing service, delicious food

Stayed in August 2025

Staff gets started pretty early so I woke to them talking but I’m a very light sleeper so I don’t hold that against them.

Perfect area for this side of Mazatlán because you are in the center where the best bars, clubs, and restaurants are located.

Stayed in July 2025

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Restaurant is excellent and the staff very kind

Stayed in July 2025

Very minor complaint, but it would have been handy to have a bureau with drawers and a comfortable chair in our bedroom. During a 10 day visit, it was difficult to keep our clothing stored and organized.

Perfect location in the middle of the beautiful Centro historical district!

Stayed in February 2025

Room 219 experienced issues with the hot water. Although maintenance was able to fix the problem during their visit, it stopped working again by the next morning, leading to a total of four days without hot water. On a positive note, Room 220 had no issues and received no complaints. It may be helpful to look into a more permanent solution for Room 219 to ensure a consistent hot water supply for future guests. I was disappointed to find that the patio was no longer available at this hotel. Sometimes you just want to escape the confines of your room and enjoy some fresh air.

This was our second visit to this hotel, which is located about two blocks from the Plaza or Plazuela Machado. It is conveniently close to all the restaurants and shops in the area. The hotel staff was outstanding, providing attentive service from the receptionist and diligent care from Maria Luisa, who handled the cleaning. The café offered a delightful selection of items, and the staff ensured prompt and efficient service.

Stayed in February 2025

Street lights right outside the window

Central location near restaurant, bakery with good coffee, museum and beach

Stayed in January 2025

No refrigerators in the room.

The location is fabulous and the breakfast buffet was perfect.

Stayed in January 2025

Mattress was stiff

Good hotel for the price I paid.

Stayed in December 2024

I would have liked coffee in the morning. But that’s okay it was a great place to relax.

Gorgeous place very calm.

Stayed in July 2024

Nothing

This hotel was right in the center of the historical downtown Mazatlan .. we could walk to the plaza machado and enjoy everything at the plaza .. definitely give it a 10 out of 10

Stayed in May 2024

Great location, comfortable, clean.

Stayed in May 2024

The wifi connectivity was spotty.

The Gamma Mazatlan was in a very walkable district with restaurants and galleries everywhere. The beach was just a few blocks down the street! The restaurant on the first level serves a delicious breakfast buffet.

Stayed in April 2024

Clean, comfortable and centrally located. Standard hotel with everything you need.

Stayed in April 2024

I read a lot of reviews to try and find a good place with no weird smells. Chose this one even though it was more basic because is sounds quiet and clean. But every time we returned to our room it smelled of pee. Fortunately after 45 min or so the smell either faded or we got accustomed to it.

Location was excellent.

Stayed in April 2024

Excellent location in the Center of Mazatlán. Very comfortable room with everything needed. Staff was great. Amazing price for value.

Stayed in March 2024

It needs to have mirror somewhere in the room besides the bathroom. I would've enjoyed the coffee much better in a ceramic cup

The location of the hotel is excellent as well as the staff friendliness

Stayed in March 2024

Elevator was out of service for several hours one day. Aside from that, everything went very well! Thank you!

Every member of the staff that we spoke to was exceptionally friendly and helpful. When we needed something, the response was surprisingly quick!

Stayed in March 2024

The view out of our room was of a wall. However, that is what made it so quiet. We were there for the hotel location not the room view.

The hotel is in a fabulous location. Two blocks to the beach/Malecon & a block to the historic Plaza Machado. The room was very quiet, we had a room facing the courtyard. Great A/C & the beds were comfortable.

Stayed in February 2024

Also, your bonus question keeps giving me an extra bonus question and then another bonus question which I do not appreciate. Asking if I would like to complete a survey would be much more appreciate it

Really loved the new parking arrangements We stay there multiple times a year and at least once a year I bring approximately 30 people with me and I'm really happy for the new arrangements.. Period.

Stayed in February 2024

Loud street noise with many drivers honking due to being impatient. It's the Mexican way. Please bring your ear plugs for a great sleep!

The room was near the elevator and stairway. Drinking water daily and a single serving coffee maker in the room. Nice city view. Ample plug-ins. Comfortable bed and plenty of pillows. Room safe. Great water pressure. Walking distance to many great cafes and restaurants. There are plenty of galleries and activities within a few km.

Stayed in February 2024

Some heat

Stayed in February 2024

We had to ask for in room coffee daily when it should have been supplied automatically. Towels were rough and in short supply. The concierge was useless and there were no brochures etc about tours. The whole place seemed a little shabby. Functional, but shabby.

Central location and the kind staff.

Stayed in January 2024

Clean and close to everything

Stayed in February 2024