Calle 6 Sur Bis S/n, Entre Av. 5 Sur y Av. 10 Sur, 77780 Tulum, Mexico
#13 of 225 hotels in Tulum
Guests' ChoiceBased on 104 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
8.4
Facilities
9.0
Staff
9.6
Value for money
8.9
Free WiFi
9.5
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End of dialog contentReviewed: 27 July 2025
Charissa
United Kingdomwe stayed 2 nights here. Room and pool area are lovely. lots of space in the room and very comfortable. Breakfast was ok - a bit basic especially compared to the other breakfasts we had on our tour of the Yucutan. Location was fine but we would drive into Tulum in the evening for dinner. a bit too far to walk.
Stayed in June 2025
Reviewed: 1 July 2025
Isabella
AustraliaThe girls working at reception were so lovely. I felt cared for especially as a solo traveller. The hotel was clean and beautiful. The room and bed were very comfortable and the view out to the forest was great. The hotel is located next door to holistika which is a plus if you want to do any classes- they even give you one for free.
Stayed in June 2025
Reviewed: 14 June 2025
Pema
United KingdomThis is a slice of heaven hidden away in the back streets of Tulum. Far enough from the madding crowd to be peaceful but close enough for a walk or a short cab ride to restaurants and local activities. No catering bar breakfast but the sister hotel is nearby which has a range of workshops, yoga etc and also a delicious open air restaurant that caters for all dietary requirements. The team who run it are all without exception lovely and very helpful. The hotel is kept spotlessly clean. The bedrooms are spacious and beautifully done. The decor is just as gorgeous as the pictures but you miss the incredible calm that descends upon you when you enter the space and sit around the pool surrounded by greenery and bird song. Literally heaven!
Stayed in April 2025
Reviewed: 23 May 2025
Kerrie
United KingdomCouldn’t fault it. We were very sad when we had to leave!
The staff were incredible. It was so nice being away from the hustle and bustle of downtown Tulum & the hotel zone. It is also only a short walk from excellent bars and restaurants. Julie and her team went above and beyond for us and gave us lots of recommendations for places to eat, different activities & organised private transfers and taxis for us. The breakfast was continental, which set us up for the day and suited us perfectly. Highly recommend booking here and wish we stayed longer!!
Stayed in May 2025
Reviewed: 15 May 2025
Francisca
United StatesBreakfast could be improved, very basic. We didn’t have hot water for a couple of days, Julie the manager made up for it the last day.
The property was so beautiful The room was great size and comfortable bed. Silent and location was great in La Veleta, walking distance to restaurants, but you need a car for going to the beach. The offered yoga class
Stayed in May 2025
Reviewed: 1 May 2025
Karan
United KingdomIt was a little far from the beach but we wanted a location that was a bit quieter so was perfect for us and it was only a 20 minute taxi ride away
The hotel was really pretty and Rosie and Naomi really looked after us, showing us the best places to eat, and also giving us a little surprise for my wife’s birthday. The pool was idyllic and our rooms were always clean. Would definitely come back here again
Stayed in April 2025
Reviewed: 19 April 2025
Malin
United KingdomI loved my week at Tiki Tiki. It's a super-charming, quiet, clean and beautiful place right next to some beautiful jungle areas. Felt like a very safe location and it was easy to get a taxi to go to the main city points and walk by foot other interesting resorts. They also have the kindest staff who helped with all my questions and requests :-)
Stayed in April 2025
Reviewed: 20 March 2025
Amelia
United KingdomLocation is a long way from downtown Tulum. In addition the bar doesn’t really have the right seating for serving breakfast - it’s not very comfortable to eat breakfast on a sofa! Finally, the breakfast whilst yummy could be more Mexican and generous in the amount of food provided - I was glad I wasn’t too hungry!
Lovely furnished room and really good sized balcony to sit out on. Really modern and chic bar and pool too which was lovely to relax in
Stayed in March 2025
Reviewed: 3 March 2025
Elif
SwitzerlandExcellent staff and service. However at night it was a little noisy. Also the water from the sink was very bad even for showering. Filtration system should change
Stayed in February 2025
Reviewed: 20 February 2025
Ortiz
United StatesI didn't like that they didn't have televisions in thexrooms!
The staff was very nice!
Stayed in February 2025
Reviewed: 20 February 2025
Power
United StatesIt’s a small thing, but they have a nepresso machine in the room with a few capsules and then they charge you $2.50 for one capsule of coffee. Two free a day would be really nice
Its casual vibe, the cat in the lobby, the ability to get a little coffee and breakfast there
Stayed in January 2025
Reviewed: 24 January 2025
Edward
United Kingdomthe room did have a slight damp smell, but other than that was very nice
Property was clean and relatively quiet. Staff were very good and helpful
Stayed in December 2024
Reviewed: 14 January 2025
Andrea
LebanonThis hotel is a true hidden gem. It simply and unexpectedly made our trip. The hotel is beautiful and has such a unique feel, its comfortable, serene and staff is lovely. Sofia was the ultimate guide, giving us the most incredible personalized recommendations so we didn't even have to think of what to do. The hotel partners with nearby Hollistica wellness, which is a gem on its own. We couldn't have hoped for better!
Stayed in January 2025
Reviewed: 25 November 2024
Xarikleia
GreeceAmazing staff, beautiful atmosphere and a modern place. Totally recommend it if you look for a calm and tranquil place.
Stayed in November 2024
Reviewed: 27 September 2024
Athena
United KingdomThere wasn’t a restaurant on site and we would have liked a few more options for breakfast, as we found it quite basic for what you pay for.
The ambiance and the comfort of the rooms! Also the bar area is really nice and the staff are very friendly and personable. All their suggestions for places to visit, beaches and restaurants and bars were on point! The location is in a quieter area of Tulum and the pool is really big compared to other places and beachfront hotels.
Stayed in September 2024
Reviewed: 27 September 2024
Pascal
TurkeyBreakfast is very limited and not really big. So we have to go out to eat most of the days
Amazing beds. Specious room. Good coffee machine in the room. Perfectly located next to holistica to visit all the classes and yoga daily
Stayed in September 2024
Reviewed: 7 September 2024
Caitlin
AustraliaLoved everything, could have done with a few more hooks in the bathroom to hang things, but that’s about it !
Hotel Tiki Tiki was our favourite hotel so far, rooms so clean and well appointed, lovely windows with natural light and great air con, modern bathrooms. Loved the aesthetic mid century decor in the main bar and pool area, we were one of a few staying there as it’s quiet season so we basically had the place to ourselves which was amazing, staff were very friendly and helpful with tour bookings, pool was nice and cool and the whole place was very relaxing. Great area really close to cool restaurants and Holistika next door where we got a free yoga class. My favourite part was the friendly cat Bonito, she was so lovely and I spent a lot of time patting her. Breakfast was nice with yogurt, granola and fruit, toast with coffee and juice, nice and healthy which vibes with the area of La Veleta, would defintely stay here again, the area was so calm and tranquil compared to downtown, very up and coming, a bit like Ubud in Bali. Great cocktails and bar area, with chill music and friendly staff, spent a lot of time on the lounge chairs near the pool. Absolute oasis
Stayed in September 2024
Reviewed: 28 August 2024
Frederick
United StatesAll were excellent
Clean Mayan look environment Reminded me of Maya hotel in Chichen Itza
Stayed in August 2024
Reviewed: 10 August 2024
Frederick
United StatesEverything was good
Friendly professional staff Clean and beautiful room and outside setting Direct accesss to Main Street
Stayed in August 2024
Reviewed: 5 August 2024
Magda
CanadaHaving a car would be ideal as taxis in Tulum are very expensive. ~15-20 min drive to the beach and ~10 min to the town center.
Lovely stylish boutique hotel, quiet and safe location, bonus access to the amenities at much bigger Holistika Hotel including their pool, outdoor gallery, yoga classes, meditation sessions, pottery classes and vegan restaurant. Professional, friendly, caring and helpful staff.
Stayed in July 2024
Reviewed: 23 July 2024
Lee
United KingdomBeds were a bit small
Quiet location. Very helpful staff
Stayed in July 2024
Reviewed: 19 July 2024
Emily
United KingdomRooms didn’t have fridge or iron which we needed. Breakfast was welcome but basic fruit/yoghurt and toast.
Centrally located in La Valletta, close to Tulum town. Design focussed, friendly staff and amazing pool area. Rooms large and clean with balcony and massive beds.
Stayed in July 2024
Reviewed: 24 June 2024
Massoud
AustriaIts design, scenery and colours!
Stayed in June 2024
Reviewed: 10 June 2024
Luigi
MexicoNothing
Te space is beautifual, the staff super helpful and the room is simple, super clean and with great modern touches. And it has a hammock
Stayed in June 2024
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