9.3

Reviews of Hotel Tiki Tiki Tulum 4 stars

Calle 6 Sur Bis S/n, Entre Av. 5 Sur y Av. 10 Sur, 77780 Tulum, Mexico

  • Charissa

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review

    we stayed 2 nights here. Room and pool area are lovely. lots of space in the room and very comfortable. Breakfast was ok - a bit basic especially compared to the other breakfasts we had on our tour of the Yucutan. Location was fine but we would drive into Tulum in the evening for dinner. a bit too far to walk.

    Property response:

    Hola Charissa, Thank you so much for your thoughtful review! We’re glad to hear you enjoyed the room and pool area, and that you found the space and comfort to your liking. We also appreciate your comments about breakfast — your feedback helps us improve, and we’re always looking for ways to enhance our guests’ experience. As for the location, we understand that the peaceful setting comes with a bit of distance from town, and we’re happy you were able to explore Tulum in the evenings. We hope to welcome you back again soon! Cheers Tiki Tiki

    Hola Charissa, Thank you so much for your thoughtful review! We’re glad to hear you enjoyed the room and pool area, and that you found the space and comfort to your liking. We also appreciate your comments about breakfast — your feedback he… Show more

    Hotel Tiki Tiki Tulum
    31 July 2025
  • Kirstin

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review
  • Isabella

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    The girls working at reception were so lovely. I felt cared for especially as a solo traveller. The hotel was clean and beautiful. The room and bed were very comfortable and the view out to the forest was great. The hotel is located next door to holistika which is a plus if you want to do any classes- they even give you one for free.

    Property response:

    Hola Isabella, Thank you for sharing your positive feedback about our reception staff. I'm glad to hear you felt cared for, especially as a solo traveler. We take pride in maintaining our hotel's cleanliness and comfort, and I'm thrilled that you enjoyed the view and the proximity to Holistika. Your kind words mean a lot to us! Cheers and hope to see you back soon!

    Hola Isabella, Thank you for sharing your positive feedback about our reception staff. I'm glad to hear you felt cared for, especially as a solo traveler. We take pride in maintaining our hotel's cleanliness and comfort, and I'm… Show more

    Hotel Tiki Tiki Tulum
    1 July 2025
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  • Pema

    Reviewed: 14 June 2025 · Stayed in April 2025

    Verified review

    This is a slice of heaven hidden away in the back streets of Tulum. Far enough from the madding crowd to be peaceful but close enough for a walk or a short cab ride to restaurants and local activities. No catering bar breakfast but the sister hotel is nearby which has a range of workshops, yoga etc and also a delicious open air restaurant that caters for all dietary requirements. The team who run it are all without exception lovely and very helpful. The hotel is kept spotlessly clean. The bedrooms are spacious and beautifully done. The decor is just as gorgeous as the pictures but you miss the incredible calm that descends upon you when you enter the space and sit around the pool surrounded by greenery and bird song. Literally heaven!

    Property response:

    Hola Pema, This is a wonderful review of our hotel! We are so pleased to hear that you found Hotel Tiki Tiki to be a "slice of heaven" and that you enjoyed the peaceful atmosphere, convenient location, and delicious food at our sister hotel. We also truly appreciate your kind words about our team and the cleanliness and beauty of the hotel. Tiki Tiki Family We are looking forward to welcoming you back soon for another tranquil and heavenly experience.

    Hola Pema, This is a wonderful review of our hotel! We are so pleased to hear that you found Hotel Tiki Tiki to be a "slice of heaven" and that you enjoyed the peaceful atmosphere, convenient location, and delicious food at our si… Show more

    Hotel Tiki Tiki Tulum
    16 June 2025
  • Kerrie

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    The staff were incredible. It was so nice being away from the hustle and bustle of downtown Tulum & the hotel zone. It is also only a short walk from excellent bars and restaurants. Julie and her team went above and beyond for us and gave us lots of recommendations for places to eat, different activities & organised private transfers and taxis for us. The breakfast was continental, which set us up for the day and suited us perfectly. Highly recommend booking here and wish we stayed longer!!

    Couldn’t fault it. We were very sad when we had to leave!

    Property response:

    Dear Karrie, Thank you very much for taking the time to share your lovely feedback with other travelers. We are indeed very happy to hear that you had such a positive experience during your stay with us and that our team, especially Julie, was able to enhance your visit with helpful recommendations and arrangements. It is also wonderful to know that you appreciated our location, away from the busy areas but still conveniently close to various dining and entertainment options. We are particularly pleased that our continental breakfast suited your needs perfectly and that you left with such fond memories. It would be our pleasure to welcome you back for a longer stay in the future. Best Regards, Tiki Tiki

    Dear Karrie, Thank you very much for taking the time to share your lovely feedback with other travelers. We are indeed very happy to hear that you had such a positive experience during your stay with us and that our team, especially Julie, … Show more

    Hotel Tiki Tiki Tulum
    27 May 2025
  • Francisca

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    The property was so beautiful The room was great size and comfortable bed. Silent and location was great in La Veleta, walking distance to restaurants, but you need a car for going to the beach. The offered yoga class

    Breakfast could be improved, very basic. We didn’t have hot water for a couple of days, Julie the manager made up for it the last day.

    Property response:

    Dear Francisca, Thank you for taking the time to share your lovely comments about your recent stay at our property. We are delighted to hear that you found the property beautiful and appreciated the size and comfort of your room. It's also wonderful that you enjoyed the peaceful location in La Veleta and its proximity to restaurants. We appreciate your feedback regarding the breakfast and the hot water issue you experienced. We are continuously looking for ways to enhance our guests' experience, and your comments are valuable in this process. We are glad that Julie, our manager, was able to address the hot water situation to your satisfaction during your last day. It would be our pleasure to welcome you back to Hotel Tiki Tiki Tulum in the future. All the best Tiki Tiki

    Dear Francisca, Thank you for taking the time to share your lovely comments about your recent stay at our property. We are delighted to hear that you found the property beautiful and appreciated the size and comfort of your room. It's a… Show more

    Hotel Tiki Tiki Tulum
    27 May 2025
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  • Karan

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    The hotel was really pretty and Rosie and Naomi really looked after us, showing us the best places to eat, and also giving us a little surprise for my wife’s birthday. The pool was idyllic and our rooms were always clean. Would definitely come back here again

    It was a little far from the beach but we wanted a location that was a bit quieter so was perfect for us and it was only a 20 minute taxi ride away

    Property response:

    Dear Karan, It was truly delightful to receive your kind feedback. We are so pleased to hear that you enjoyed the hotel's ambiance and our staff provided you with excellent service, including those wonderful recommendations for dining and the birthday surprise for your wife. It's also great to know that you found the pool area to be as idyllic as we envision it and that you appreciated the cleanliness of your rooms. We understand that our location is a bit removed from the beach, but we are happy that it suited your preference for a quieter setting and that the short taxi ride made the beach easily accessible. Thank you once again for your lovely comments. We would be thrilled to welcome you back to Hotel Tiki Tiki in the future. All the best Tiki Tiki

    Dear Karan, It was truly delightful to receive your kind feedback. We are so pleased to hear that you enjoyed the hotel's ambiance and our staff provided you with excellent service, including those wonderful recommendations for dining a… Show more

    Hotel Tiki Tiki Tulum
    27 May 2025
  • Hugh

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review
  • Malin

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review

    I loved my week at Tiki Tiki. It's a super-charming, quiet, clean and beautiful place right next to some beautiful jungle areas. Felt like a very safe location and it was easy to get a taxi to go to the main city points and walk by foot other interesting resorts. They also have the kindest staff who helped with all my questions and requests :-)

    Property response:

    Dear Malin, I wanted to take a moment to thank you for your wonderful feedback about your recent stay at Tiki Tiki. I'm delighted to hear that you enjoyed the charm, cleanliness, and tranquility of our location, as well as the kindness of our staff. Your satisfaction is our top priority, and it's great to know we met your expectations. We hope to welcome you back in the future! Cheers Tiki Tiki

    Dear Malin, I wanted to take a moment to thank you for your wonderful feedback about your recent stay at Tiki Tiki. I'm delighted to hear that you enjoyed the charm, cleanliness, and tranquility of our location, as well as the kindness … Show more

    Hotel Tiki Tiki Tulum
    22 April 2025
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  • Amelia

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review

    Lovely furnished room and really good sized balcony to sit out on. Really modern and chic bar and pool too which was lovely to relax in

    Location is a long way from downtown Tulum. In addition the bar doesn’t really have the right seating for serving breakfast - it’s not very comfortable to eat breakfast on a sofa! Finally, the breakfast whilst yummy could be more Mexican and generous in the amount of food provided - I was glad I wasn’t too hungry!

    Property response:

    Hola Amelia, Thank you for your nice comment and we are very happy to hear that you like Tiki Tiki, hope to see you back very soon. Cheers

    Hotel Tiki Tiki Tulum
    21 March 2025
  • Elif

    Reviewed: 3 March 2025 · Stayed in February 2025

    Verified review

    Excellent staff and service. However at night it was a little noisy. Also the water from the sink was very bad even for showering. Filtration system should change

    Property response:

    Hola Elif, Thank you for your nice comment and we are glad to hear that you liked Tiki Tiki. We hope to see you again soon. Best regards.

    Hotel Tiki Tiki Tulum
    14 March 2025
  • Ortiz

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review

    The staff was very nice!

    I didn't like that they didn't have televisions in thexrooms!

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  • Power

    Reviewed: 20 February 2025 · Stayed in January 2025

    Verified review

    Its casual vibe, the cat in the lobby, the ability to get a little coffee and breakfast there

    It’s a small thing, but they have a nepresso machine in the room with a few capsules and then they charge you $2.50 for one capsule of coffee. Two free a day would be really nice

  • Edward

    Reviewed: 24 January 2025 · Stayed in December 2024

    Verified review

    Property was clean and relatively quiet. Staff were very good and helpful

    the room did have a slight damp smell, but other than that was very nice

  • Andrea

    Reviewed: 14 January 2025 · Stayed in January 2025

    Verified review

    This hotel is a true hidden gem. It simply and unexpectedly made our trip. The hotel is beautiful and has such a unique feel, its comfortable, serene and staff is lovely. Sofia was the ultimate guide, giving us the most incredible personalized recommendations so we didn't even have to think of what to do. The hotel partners with nearby Hollistica wellness, which is a gem on its own. We couldn't have hoped for better!

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  • Khosro

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    Friendly staff Clean room Nice bar and bar tender

    1. Lack of basic amenities like hairdryer. 2.In the toilet We had only one hand/body wash container which had to be moved back and forth between the shower and the sink. 3.Breakfast was very basic 4.No TV

  • Mareike

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review
  • Xarikleia

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review

    Amazing staff, beautiful atmosphere and a modern place. Totally recommend it if you look for a calm and tranquil place.

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  • Kim

    Reviewed: 11 November 2024 · Stayed in November 2024

    Verified review
  • Athena

    Reviewed: 27 September 2024 · Stayed in September 2024

    Verified review

    The ambiance and the comfort of the rooms! Also the bar area is really nice and the staff are very friendly and personable. All their suggestions for places to visit, beaches and restaurants and bars were on point! The location is in a quieter area of Tulum and the pool is really big compared to other places and beachfront hotels.

    There wasn’t a restaurant on site and we would have liked a few more options for breakfast, as we found it quite basic for what you pay for.

    Property response:

    Hi Athena, thank you so much for your lovely comments, we are so glad you had a wonderful stay and hope to see you again soon at the Tiki Tiki! All the best.

    Hotel Tiki Tiki Tulum
    27 September 2024
  • Pascal

    Reviewed: 27 September 2024 · Stayed in September 2024

    Verified review

    Amazing beds. Specious room. Good coffee machine in the room. Perfectly located next to holistica to visit all the classes and yoga daily

    Breakfast is very limited and not really big. So we have to go out to eat most of the days

    Property response:

    Hola Pascal, thank you so much for your lovely comments, we are so glad you had a wonderful stay and hope to see you again soon at the Tiki Tiki! Cheers

    Hotel Tiki Tiki Tulum
    27 September 2024
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  • Tony

    Reviewed: 10 September 2024 · Stayed in August 2024

    Verified review
  • Caitlin

    Reviewed: 7 September 2024 · Stayed in September 2024

    Verified review

    Hotel Tiki Tiki was our favourite hotel so far, rooms so clean and well appointed, lovely windows with natural light and great air con, modern bathrooms. Loved the aesthetic mid century decor in the main bar and pool area, we were one of a few staying there as it’s quiet season so we basically had the place to ourselves which was amazing, staff were very friendly and helpful with tour bookings, pool was nice and cool and the whole place was very relaxing. Great area really close to cool restaurants and Holistika next door where we got a free yoga class. My favourite part was the friendly cat Bonito, she was so lovely and I spent a lot of time patting her. Breakfast was nice with yogurt, granola and fruit, toast with coffee and juice, nice and healthy which vibes with the area of La Veleta, would defintely stay here again, the area was so calm and tranquil compared to downtown, very up and coming, a bit like Ubud in Bali. Great cocktails and bar area, with chill music and friendly staff, spent a lot of time on the lounge chairs near the pool. Absolute oasis

    Loved everything, could have done with a few more hooks in the bathroom to hang things, but that’s about it !

    Property response:

    Hi Caitlin waoooo, thank you so much for your lovely comments, we are so glad you had a wonderful stay and hope to see you again soon at the Tiki Tiki! Cheers

    Hotel Tiki Tiki Tulum
    9 September 2024
  • Frederick

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review

    Clean Mayan look environment Reminded me of Maya hotel in Chichen Itza

    All were excellent

    Property response:

    Hola Frederick, thank you so much for your lovely comments, we are very happy that you had a wonderful stay and hope to see you again soon at the Tiki Tiki! All the best.

    Hotel Tiki Tiki Tulum
    9 September 2024
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  • Diego

    Reviewed: 14 August 2024 · Stayed in August 2024

    Verified review
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