Location is great as it’s literally across the street from the beach.

Stayed in July 2025

Location was right across from the lake, in the middle of lovely homes and views.

Stayed in June 2025

Through no control of their own, the businesses located on this main street, the city arrived on the street and tore up everything in preparation to fix this main road. This was very disruptive and as there was already limited parking for cars out front, the road construction also took away the ability to park cars and it disrupted all business activities. Once they started work on the street, it became even noisier and dusty in this area.

The location was very good for the purposes of my visit. The hotel is across the street from the Chapala Malecon and very close to restaurants and within walking distance to the Mercado. The hotel manager, Marta, and all of her staff were wonderfully kind and helpful during my stay. What ever issues did arise, they promptly took care of and resolved.

Stayed in April 2025

There was nothing that we did not like

It was centrally located. Easy to access all that we needed. A good place to start a vacation even after dental work. Excellence staff.

Stayed in February 2025

Excellent location, clean rooms and super friendly staff.

Stayed in December 2024

nothing

didn’t have the optional $8 breakfast

Stayed in November 2024

The WiFi was not consistent. It would off and on. There was no WiFi Saturday or Sunday.

The staff was very accommodating. The location was excellent. I had a room, with a balcony, facing the street, it was a little noisy. It was very, very clean, even the areas not used by the guests

Stayed in September 2024

It can get noisy during the day but it is a Mexican holiday town and you get used to it

Close to everything and the staff were very helpful and friendly especially Linda who helped us as we have no Spanish.. just a very nice place..oh! breakfast is good and not expensive:)

Stayed in April 2024

Wifi didn’t work well for us in our room. Not a real problem as it did in the lobby seating area.

We didn’t see any indication of breakfast? Perhaps we left too early? It’s a lovely place. Great location. Reception was so helpful and accommodating. Private sitting area out back to enjoy some peace and sun.

Stayed in February 2024

We got the rooms with balcony facing the street and there was sometimes loud music playing across the street. That’s the only thing we didn’t like

Clean, high quality materials, modern facilities

Stayed in February 2024

n/a

n/a

Stayed in December 2023

wifi was not good, worked at times

No breakfast

Stayed in November 2023

This is a quiet little oasis close to the lakeshore. The room was clean and the beds comfortable. The bath looked like it had been recently remodeled and was spacious. Our room opened onto a little patio with plants around - really sweet. The staff was helpful and we appreciated them helping us find transportation.

Stayed in November 2023

Closer then anticipated to all the music and festivities

Easy access to and from the downtown Chapala atea

Stayed in November 2023

No AC, mosquitos EVERYWHERE

Location was great. Check in was easy

Stayed in October 2023

they want to charge extra for cleaning superficial stuff thay have to understand we go to get fun and things happen

is great locotion near everything

Stayed in March 2023

They have breakfast but open too late for us. Coffee would have been great. I mentioned to Martha after we check out and she said why didn't we mentioned before, she would've made it possible for us. I guess next time.

The staff, especially Martha the lady in charge. She was very helpful and friendly. Everything was walking distance.

Stayed in February 2023

Spent an inordinate amount of time trying to get the wi-fi to work. No breakfast until 9am (I went elsewhere). No desk in the room or space for working. Hardly anyone ever at reception -- they appear understaffed.

Location, location, location.

Stayed in January 2025

bed was so hard it hurt my hips when sleeping on my side. No chair in the room. Only one person at the reception desk speaks English. She was on vacation when we were preparing to leave so, no one spoke English which caused some inconvenience. We speak limited Spanish.

Location, cleanliness of room,

Stayed in August 2024

Was super noisy on the weekends!! They didn’t provide water on a daily basis like all other hotels, we had to buy our own. No drinking glasses in the room we had to ask for them. We stayed for 2 weeks and had to ask for them to change the bed. Only once it was done. My husband had a few items washed and the maids wanted 300 pesos for about 6 items!! Crazy prices!! We were going to leave them a nice tip but, it really left a bad impression that the girls would want to take advantage like that!! 300 pesos is like 25 Canadian dollars!! Ridiculous!!

The location

Stayed in March 2024

Bathroom needs maintenance for flush tank and hot water facilities.

Location of the hotel is excellent.

Stayed in July 2023

Hot water was very inconsistent and no water pressure. This a small boutique hotel with maybe 4 to 6 rooms and could use some upgrading.

Breakfast was good but not included in the price

Stayed in January 2023

I didn't like anything

I didn't like anything

Stayed in December 2022

There are no comments available for this review

Stayed in February 2025