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Reviews of Uxmal Resort Maya 4 stars

Carretera Merida-Campeche Km 78, 97890 Uxmal, Mexico

#3 of 3 hotels in Uxmal

Guests' Choice

Review score

Based on 192 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 9 August 2025

    7.0
    Beautiful views but very old property with no internet
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Very old and out dated property. The room and terrace were filthy …. dead bugs… NO internet in the rooms in the 21st century…. And prices on-sight were pretty high…

    Good location with beautiful views. The staff were very nice.

    Stayed in August 2025

  • Reviewed: 15 May 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Temazcal Experience and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    No facilities to get cold water/ice. No clear instructions of how to get to and from the hotel when using local transport.

    Very quiet, clean and relaxing.

    Stayed in May 2025

  • Reviewed: 9 April 2025

    7.0
    Convenient if you are visiting the Uxmal site
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The location of the resort is great. Bedroom is clean and the resort is pleasant. The food is ordinary and simple. No glass of wine was available at the bar that evening.

    Stayed in April 2025

  • Reviewed: 20 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator in the room

    Big room, bed was comfortable. Nice pool. Restrant was ok. Breakfast was good. Place is very queit. Good hotel for Uxmal visit.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Good value excellent location
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night

    Good room with an excellent view from the balcony. We were birdwatching and saw excellent views of birds from the balcony. The bed was comfortable, the shower was good. We had breakfst, lunch and dinner in the hotel and all meals were very good. The location is excellent for Uxmal - a very short drive and you can be there before the tour buses arrive

    Stayed in February 2025

  • Reviewed: 9 March 2025

    8.0
    Perfect for visiting Uxmal
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    This is a great place to stay for visiting Uxmal the following morning. When you arrive at Uxmal the moment it opens and before most tourists show up, it’s really peaceful and magical for the first two hours. This hotel is about a mile away from the site, and cheaper than the one directly adjacent to it. And it’s nice! The rooms are wonderful, there’s a swimming pool and garden area, and while you can hear some distant traffic noise it’s not intrusive. The restaurant food is kind of blah and the service is none too enthusiastic, but that’s the only reason for my less-than-10 review so don’t let that dissuade you.

    Stayed in January 2025

  • Reviewed: 7 March 2025

    7.0
    This property has an excellent potential
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights

    Hire an F&B Manager, hire a Marketing Manager! Train the waiters, make sure that what's on the menu is available. Breakfast needs improvement. Promote your property. Wifi erratic (may-be because they're on Starlink)

    This property has an excellent potential, vast landscape garden, large swimming pool, big rooms with big balconies, lovely view. Spaghetti margarita not to be missed

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Really enjoy these
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Excellent place and proximity to the Maya villages/cities. Friendly and helpful staff.

    Stayed in January 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night

    Kids loved outdoor facilities.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The bedding and towels were very tired and need to be replaced.

    The location was ideal, the facilities were satisfactory but the view from our room was incredible.

    Stayed in January 2025

  • Reviewed: 20 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The included breakfast was acceptable, but not really enjoyable.

    Great location not far from the archaeological site. Large rooms with good view. Friendly staff. Very good value for money. It is not a luxury hotel, but who needs luxury?

    Stayed in February 2025

  • Reviewed: 16 February 2025

    7.0
    Do not expect much and you will not be disappointed.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    It definitely looks better in pictures than in reality. It has a big potential but the property feels quite dated. The pool was not that inviting to actually swim in. I had a cocktail and it was below average. Breakfast is not exceptional either.

    Great location when visiting Uxmal ruins (btw very impressive). They have a restaurant on site, we didn’t dine in tho.

    Stayed in February 2025

  • Reviewed: 1 February 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Large clean rooms with a balcony. Nice swimming pool.

    Stayed in January 2025

  • Reviewed: 29 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    It is ready for new linens and the internet very spotty and not available in the room.

    The setting, and the staff were wonderful.

    Stayed in January 2025

  • Reviewed: 27 January 2025

    8.0
    Overall fabulous place considering a major Maya City
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Minor-but this visit-only one size towels-face cloth or hand towel would have been handy.

    Have been here before and will do so again in the future—-great access to Uxmal and the “three sisters”- kabah, sayil and labna! All staff were spot on and stayed three nights. Nearly Muna is great as well!!

    Stayed in January 2025

  • Reviewed: 25 January 2025

    9.0
    I was surprised by the size and spaciousness of the room and the size and ambiance of the pool area.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    There was not much not to like

    For the price the breakfast was exceptional. I had fruit with orange drink followed by scrambled eggs with bacon with toast

    Stayed in January 2025

  • Reviewed: 24 January 2025

    9.0
    Excellent. Recommend it to explore the local area
    • Leisure trip
    • People with friends
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Fresh, clean, friendly. Good Mexican food. Excellent location and very good value

    Stayed in January 2025

  • Reviewed: 8 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner was not working good

    Nice location, friendly personal. Good swimming pool.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Dinner meal was disappointing

    Convenient location Good value for money

    Stayed in December 2024

  • Reviewed: 2 January 2025

    9.0
    Walking distance to the ruins
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Excellent location close to the ruins and the chocolate factory, surrounded by trees. Great swimming pool, good food and drinks and lovely staff.

    Stayed in December 2024

  • Reviewed: 31 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The wifi didn't work in the room. Not many restaurants nearby for diner.

    Large and functional double bed room with a nice view on the garden and swimming pool. It was nice having a swim after a hot day of visits.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    It needs a huge maintenance

    Location

    Stayed in December 2024

  • Reviewed: 19 December 2024

    8.0
    Great location and views. Comfortable
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    a little dated.

    Only minutes from Uxmal archaeological site. With great views over the site. Comfortable, clean with a lively pool area, Fabulous food in the on site restaurant.

    Stayed in December 2024

  • Reviewed: 1 December 2024

    7.0
    Less than five minutes by car to Uxnal complex
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The spa was closed - booking in advance is essential. The restaurant staff were very unhelpful. We were literally the only 2 people in the restaurant. Husband was having a meal that included French fries. My menu choice included rice and beans. I asked for fries instead but was not allowed to change. I could order fries as an extra and pay 120 JEC extra. I even Google translated my request as there was no reason why I couldn’t change the side order but got the same answer from the manager. Very poor customer service especially as they had no other guests.

    Very close to Uxmal complex. Hotel is as dated but clean with a very nice pool area. On-site restaurant was not too expensive but service was bm poor.

    Stayed in November 2024

Showing 1 – 25

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