Rooms were a little dated and a little ways from town

Friendly staff and great lake front view with breakfast included

Stayed in August 2025

There was an older man who open the door for us. We arrived late at night. He was kind and helpful. The lady who checked us in can use some customer service training.

The room was nice, and clean. It has nice garden to take a nice walk . The breakfast was pretty good.

Stayed in August 2025

No window , too dark.

room # 3 no good,room # 12 nice

Stayed in June 2025

See above. Even though breakfast was included, there was no menu and not exactly sure of our choices.

The grounds were beautiful and a nice view of the lake from the pool. We did not use the pool as most people using it just went in with their regular clothes and not bathing suits. The maid service was excellent. All in all a positive experience except that maintenance of the rooms needs some attention. Our terrace door handle was loose and did not seal well. Even with trying to use the dead bolt at the top, it would rattle during the night. Wall maintenance and small repairs would have made the room more pleasant.

Stayed in June 2025

One of our restrooms was out of service

The garden

Stayed in April 2025

Have a menu in English, and hot coffee

We enjoyed one breakfast at the hotel, then ventured out the rest of the week.

Stayed in May 2025

the living room had a broken lay down bed, it needed a couch for 4 people to sit

it was okay

Stayed in February 2025

Really only the breakfast issue and the bath was not as clean as it could have been.

The breakfast was very well cooked although we were disappointed because the first morning we received cereal, fruits and yoghurt as one would expect for a normal hotel breakfast but not for the remaining 3 mornings - the only option was bacon, eggs & toast. The location was very good and especially convenient to the bus route into Ajijic central. We really liked the swimming pools which were especially relaxing after returning from a long hot day of walking in the heat, and the gardens were beautiful.

Stayed in April 2025

Staff did not speak English

Good breakfast

Stayed in February 2025

None of the signs were in English.

The breakfast was, I imagine, a typical Mexican breakfast. They were very helpful to get me something I could chew easily because I had dental work done. I liked the family atmosphere of the hotel. Just would have liked to have someone on staff speak English. It was a bit of a challenge.

Stayed in February 2025

The sliding door to our room didn’t close fully so I had to stuff rags in it to keep the bugs out and the door from rattling during the night!

Location was excellent for our visit with family nearby. Lake walk area was about 20 minute walk or bus ride. Bus is right up the street. Atmosphere was really charming with beautiful gardens and right off the lake. Pools were clean and refreshing. Breakfast staff were friendly and helpful, though we had to use a translate app to communicate. Shower was excellent!

Stayed in March 2025

Being on the lake with lots of places to relax, the cooked to order breakfast, the good rates, the friendly staff.

Stayed in March 2025

Our room and bath were pretty basic. In the bath there was no place to hang anything or put toiletries while bathing. Somewhat inconvenient.

The gardens and pools are so beautiful and relaxing. My sister and I loved the laid-back atmosphere. It’s great for families with kids too.

Stayed in March 2025

We liked everything

Liked the location closer to Malecon

Stayed in February 2025

Staff speaking English

Great food. Staff helpful and friendly

Stayed in February 2025

It was really hard to get a ride into town when we checked out with our luggage. The cobblestone streets are too hard to pull luggage on to catch a local bus a block away. We tried Uber without success, and the hotel ordered a taxi, but the wait time was so long that we ended up catching a ride with a local.

The hotel had a lovely garden area to enjoy, including two pools and a view of the lake and surrounding mountains. The room was spacious , and the shower had nice water pressure and plenty of hot water. The breakfast was really delicious and the staff was friendly. We really enjoyed our stay. We would also suggest eating at Casa Linda, which is just a couple blocks away.

Stayed in February 2025

Restaurant could be better equiped

Location, good neighborhood

Stayed in February 2025

Rooms close to the reception require renovation. Room #3 doesn't have a window, it shouldn't be offered to travellers, it feels like a closet.

The hotel is located in a quiet area, away from the city noise. There are 2 good restaurants one block from the hotel. A plentiful breakfast is served starting at 8:30 am - yogurt, granola, eggs with bacon and sausages, coffee, juice.

Stayed in January 2025

this was my 3rd time there, first 2 were amazing ..... but.... apparently they rent to elephants that wear high heels , so your room location is important

the suite like rooms are nice and a great value..love having the jacuzzi

Stayed in December 2024

The grounds, landscaping, patio and lake view made a relaxing comfortable stay. Close to the center of Ajijic for coffee, shopping and restaurants. Included parking for our rental car. Staff and guest were very friendly.

Stayed in January 2025

Les fallaba el internet diario

Hermoso lugar con habitaciones maravillosas

Stayed in December 2024

Very pretty

Stayed in December 2024

Breakfast was very good. Location was fine.

Stayed in November 2024

The staff needs to learn a little bit more about customer service. I didn't feel welcome, because the staff was not friendly. Also, the parking lot is very dark.

The peaceful of the location

Stayed in August 2024